A. Points
A.1. Receiving Points: Program Members are eligible to receive points under the Program through a variety of means, including Qualifying Purchases made while a member of My Best Buy Plus or My Best Buy Total, using the My Best Buy Credit Card, and certain promotions or activities as made available from time to time.
When points are issued, they will be associated with either (a) the Program account that the customer self-identifies on the transaction (e.g., by providing their phone number, signing in on BestBuy.com, etc.) or, (b) in the case of a My Best Buy Credit Card transaction, the Program account associated with the My Best Buy Credit Card used for the transaction.
“Qualifying Purchase(s)” (formerly referred to as “Net Purchase(s)”) means a purchase of goods or services at Participating Properties but excluding: 1) refunds, returns and/or unauthorized transactions; 2) cash advances or balance transfers; 3) any purchase of a product that is functionally equivalent to cash or a cash transaction, including without limitation, wire transfers, money orders, cryptocurrency, bets, lottery tickets or casino gaming chips; 4) certain taxes and delivery charges; 5) any annual fee or other fees paid on a My Best Buy Credit Card; 6) leased products, 7) other excluded items or transactions in particular promotions; and (8) in the case of Plus and Total Membership Points, Yardbird products (for clarity, Yardbird products are a Qualifying Purchase for the purposes of My Best Buy Credit Cardmember Points).
Best Buy may also periodically identify certain products and offers as excluded from receiving points. For illustration, the following purchases are excluded (“Non-Qualifying Purchases”): 1) purchases made prior to becoming a member; 2) purchases from Best Buy on or through a third-party website, digital shopping assistant, marketplace (such as Amazon, Google, eBay, DoorDash, TikTok, etc.), or the like, including, without limitation, when there is a Best Buy “store” where such purchase is fulfilled by Best Buy or from Best Buy’s inventory (often denoted as “Sold by Best Buy” or similar”); 3) purchases from third-party sites operating on Best Buy’s behalf; 4) transactions including instant rebates; 5) pre-orders at the time of deposit (the points will be awarded at the time of final payment or at the time you pick up the product); 6) purchases made for resale; 7) purchases involving promotional financing or promotional statement credits; 8) purchases of Best Buy gift cards; 9) sales tax; 10) donations; 11) service charges, regulatory fees or other excluded transactions or charges in particular promotions; and 12) certain commercial purchases.
A.1.i Plus and Total Membership Points: My Best Buy Plus and Total Members will receive 1% back in rewards (0.5 points for every $1 spent) on Qualifying Purchases at Participating Properties.
A.1.ii My Best Buy Credit Cardmembers Points: Members who use their My Best Buy Credit Card on eligible transactions at Participating Properties or with certain Best Buy promotional partners periodically identified by Best Buy (“Best Buy Partners”) may be eligible to receive points on Qualifying Purchases. My Best Buy Credit Cardmembers will receive 5% back in rewards (2.5 points for every $1 spent) made on Qualifying Purchases with a My Best Buy Credit Card (“My Best Buy Credit Cardmember Points”). In addition, certain limited-time promotions may enable Credit Cardmembers to receive additional points for purchases with Best Buy Partners. Also, where more than one My Best Buy Credit Card is used on an individual transaction, Best Buy reserves the right to apply points to the My Best Buy Credit Card with the highest charge.
A.1.iii Promotion and Activities Points: Limited-time promotions or activities to earn additional points may be made available by Best Buy from time to time, each subject to limitations, exclusions, and terms and conditions as identified at the time.
A.2. Point Redemption
Points earned through the Program can be redeemed for reward certificates, e-gift cards issued by participating partners and, when available, other Best Buy promotions. The amount of points required for the issuance of an e-gift card varies. Additional limitations may apply. Subject to change without notice.
The points earned through the Program have no cash value and may not be redeemed, exchanged, or converted to cash.
For every 250 My Best Buy points you receive, you will be eligible to receive a $5 reward certificate. Reward certificates are coupons for discounts on future purchases at Participating Properties and may be redeemed only for a discount on purchase amounts equal to or greater than the sum of the reward certificate(s) presented for redemption, excluding “Non-Qualifying Redemptions” (see below). Reward certificates are not transferable and may be used only by the member to whom they are issued. Reward certificates may be used in conjunction with most other discounts or offers toward the purchase of products, not to exceed the purchase amount. Reward certificates have no cash value, and no change will be given for reward certificate redemption. Reward certificates may be used only once. Reward certificates expire at 11:59 p.m. CT on the expiration date shown on the reward certificate, typically sixty (60) days from when it was issued. The point equivalent of reward certificate value may be credited to your active My Best Buy account upon return of product or service purchased with a reward certificate, so long as you still have an active membership at the time of the return.
A.2.i. Annual Automatic Point Redemption
Each year, on or around March 1, we will automatically issue reward certificates to you for every 250 points in your available balance (the “Yearly Redemption”). Any leftover points will continue to be stored in your account. The automatically issued reward certificates may be issued at Best Buy’s sole discretion in one or more certificates and in any denomination.
If you are a My Best Buy Credit Cardmember, you will not be subject to the Yearly Redemption as long as you keep your My Best Buy Credit Card active. Instead, you will be able to choose to either (a) have us automatically issue your reward certificates when you reach a certain level or (b) choose Point Banking to save your points until you're ready to issue a reward certificate. By default, we will automatically issue you a $5 reward certificate when you reach 250 points.
A.3. Point Redemption Exclusions
You may redeem reward certificates when the purchase value (excluding tax) exceeds the reward certificate amount. Redemption of reward certificates is excluded from the following purchases and transactions (“Non-Qualifying Redemptions”): 1) Prior purchases; purchases of leased products; purchases/rentals at rent-to-own locations inside Best Buy Stores; 2) purchases from Best Buy on or through a third-party website, digital shopping assistant, marketplace (such as Amazon, Google, eBay, DoorDash, TikTok, etc.), or the like, including, without limitation, when there is a Best Buy “store” where such purchase is fulfilled by Best Buy or from Best Buy’s inventory (often denoted as “Sold by Best Buy” or similar”); 3) purchases of Best Buy or other third party service contracts, extended warranties or protection plans; 4) purchases from third party sites operating on Best Buy’s behalf; 5) certain purchases at stand-alone Pacific Kitchen & Home® stores, at Pacific Sales® locations within Best Buy Stores; at Yardbird stores or on Yardbird.com; or at Lively.com; 6) purchases of gift cards, including Best Buy gift cards; 7) purchases at Best Buy kiosks; 8) purchases made for resale; 9) payment on any My Best Buy® Credit Cards; 10) certain premium major home appliances and home theater products; 11) any online transaction that contains the purchase of a Best Buy gift card; 12) sales tax, service and other excluded charges; 13) discounted commercial purchases; and 14) other exclusions in particular promotions.
B. Member Pricing
Member purchases of certain products and services (which may include Non-Qualifying Purchases) may be eligible for discounts or reduced member pricing at Best Buy retail stores, on BestBuy.com, and the Best Buy mobile app (“Member Pricing”). These are limited-time offers and subject to offer limitations communicated by us. For example, certain Apple and Beats products identified by us may be eligible for Member Pricing from time to time.
C. Promotional Certificates
Members may be eligible to receive promotional certificates from time to time. These certificates have no cash value, and change will not be given for redemption. Certificates may be used only once. Certificate value forfeited upon return of product or service purchased with certificate. Certificates are valid until midnight (CT) on the expiration date specified. Additional limitations and exclusions may apply. Please see certificate terms and conditions.
D. Enhanced Personalized Shopping
Members experience an enhanced, more personalized experience through which we will provide you with information about technology or other products and services that we think you'll find useful (or just fun and interesting). On BestBuy.com, members receive access to additional features (that we may end or update from time to time) such as purchase history, online order tracking, a digital wallet for managing transactions and payments, and a member account page consolidating available member offers and benefits. We will attempt to develop our prediction of your preferences or interests using information from your interactions with us and/or from information we have obtained from our partners and data brokers. Marketing messages, advertisements, and other curated offers and communications may be sent to you on our and others' digital properties based on those predictions, all of which are intended to complement and improve your shopping journey and member experience.
E. Additional Benefits.
Members may receive additional benefits identified by Best Buy from time to time. You are encouraged to visit My Best Buy member benefits for a summary.