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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 726 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the Echo Show 8 (3rd Generation) for its sound quality, ease of use, and screen size. Many appreciate the straightforward setup process and find the device easy to use. Positive feedback also highlights the product's competitive price. A small number of users reported some compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-17 of 17 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo show 8 was not what I expected. It started out responding great but the speaker was very low, even at full volume. It started ignoring commands. I had to put echo 5 back in its place. Much better sound and response. I do not recommend echo 8.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello! Thank you for taking the time to leave a review on the Echo Show 8. I am sorry to hear about the issues you are having with your Echo Show 8. I recommend making sure that the Echo Show 8 is on the latest software. You can check this by going into the device's settings or by saying, "Alexa, check for updates." I also recommend the following if the device is ignoring commands: 1. Check that your device has a strong internet connection. 2. Restart your device by unplugging it from power, waiting 30 seconds, and then plugging it back in. 3. If none of these steps help, I recommend factory resetting the device by holding the mute and volume down keys until you see the Amazon logo, and then follow the on-screen prompts. If these steps do not help, and you are still having functionality issues, call Amazon customer service at 1-888-280-4331. They are available 24/7. I hope this information is helpful. Thank you! AmazonDevices

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    ECHO SHOW (ADS ALL THE TIME)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write reviews BUT this product4 is a waste of money. Yes, it does a few good things but I wish I returned this while I could. It's a constant irritating (Z(*$_@+ ad screen for Amazon products, which I should have considered before purchasing. My mistake. Don't make it yours.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello AlanL, it can be frustrating to continue to receive ads on your Amazon Echo Show 8 (3rd Generation) 8-inch Smart Display with Alexa. There is a way to eliminate those ads, you can go to Settings > Alexa Privacy > Manage Skill Permissions and Ad Preferences. This will help you enhance your experience with your Amazon Echo Show 8 (3rd Generation) 8-inch Smart Display with Alexa. Have an amazing day! AmazonDevices

  • Rated 1 out of 5 stars

    Not worth it at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have went with Nest! When cameras trigger motion no matter any setting it only displays for a minute. Cameras freeze constantly on Show, are slow to load. We have a baby camera. The purpose is to continuously monitor our child. Immposible when ever other minute it will also completely go back to home screen.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi DakotaW, thank you for providing feedback on your experience with the Echo Show 8. I can certainly understand the frustration this is causing you. The amount of time that a particular camera will display on your device will vary depending on the manufacturer and their specifications, and in general, they are not designed for continuous live view. If there is anything else we can help with, Amazon Customer service is available 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Thiefs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and ups thief. They delivered wrong adress and never paid back return or refund. Never shop anything from Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online from Best Buy 5 Jan 2024. It has been 11 days since and haven’t received my item. All they mentioned when I made contact was that the shipment was delayed. Why was there no communication from them prior to me making contact. This was supposed to be a gift for someone. They really let me down on this one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Awful. Didnt do what it claimed !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so difficult to get it to work. Didnt have what it was supposed to have on it ! No netflex, amazon prime. Etc Alexa wouldn't even answer any questions. I dent one to my son in Connecticut. He returned it too !@

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get a google one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected. It never responds right. The screen almost seems pointless because it doesn't do much. Google would have been better I think.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello GinaM,

      We’re sorry to hear the Echo Show 8 (3rd Generation) 8-inch Smart Display with Alexa didn’t meet your expectations. The device is designed to offer a blend of visual and voice-based features, but we understand it may not suit everyone’s needs. If it’s not responding correctly, it could be due to settings or connectivity issues. Regarding functionality, the Echo Show 8 offers features like video calls, smart home control, and streaming content, but we understand preferences differ. Have an amazing day! AmazonDevices

  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to be a portable tv. It can’t play without being plugged in. Does not support many of the apps I use. Does not have access to full App Library.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi SeanG, thank you for providing feedback. The Echo Show 8 is a fantastic device for managing your smart home and enjoying entertainment, but it's not built for travel. If you're looking for something portable, an Amazon Fire Tablet is perfect for on-the-go streaming, reading, or browsing. Hopefully this info is useful. Thank you again and Happy Holidays! AmazonDevices

  • Rated 1 out of 5 stars

    NOPE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No action button but fully connected to wifi- and following instructions (volume up/down hold) would not connect to app. There are adds that randomly swing though display. Speaker is fully pushed out to the back, not forward. Going back to my Dot.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Scruff! Thank you so much for providing feedback on your device. I am so sorry to hear of the trouble you are having with getting it connected to your app. Before you return it, I would recommend contacting Amazon Customer Support at 888.280.4331 to troubleshoot your specific issue. As for the ads looping through, you can always navigate to Settings>Home Content and there you can toggle off any selections listed that you do not want Alexa to recommend for you. Lastly, for the speakers, while the speakers are in the back of the device, it is equipped with spatial audio and room filling bass and acoustics that make the audio vastly superior to an Echo Dot. I would recommend giving it a listen and you can tweak the audio experience through the Equalizer in the Settings as well. I do hope you give the above a try before returning to see if you can enjoy your Show 8 to your expectations. Thanks again for your valued feedback and I do hope you have an awesome day! AmazonDevices

  • Rated 1 out of 5 stars

    Dead in less than 24h...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit died 24h after it was turned on. Several other users are reporting the same issue. I left the country (it was a gift), and Amazon didn't honor the warranty. So I brought it back and returned to Best Buy. I've been using Google Hub devices for years without a single issue...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SUCKS SUCKS SUCKS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could I'd give it a less. Complet waste of time and a totale piece of crap

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi ElisaC,

      We are sorry to hear that you are not enjoying the Echo Show 8 3rd Generation speaker in your space. The Echo Show 8 offers entertainment that is more immersive with spatial audio and an 8" HD touchscreen. Video calling is crisper with high-quality sound and a 13 MP camera. You can also make sure your home is more connected than ever with the built-in smart home hub! You can stream content on Prime Video, Netflix, Fire TV Channels, and more comes to life with an HD display and room-filling spatial audio. Just Ask Alexa to stream Amazon Music, Apple Music, or Spotify. Subscriptions for some services required.

      There is so much you can do with this device and if you need assistance with set up or troubleshooting,you can call Amazon customer service! We are available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.

      Hope that helps! AmazonDevices

  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pile of junk looses internet connection constantly and has to be reset works for 1 day and same problem

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, HaroldM. I am sorry to hear about your experience with the Echo Show 8. I recommend making sure that your Echo device is within 30 feet (or 10 meters) of your wireless router. Check that your Echo device is away from any devices that cause interference (such as microwaves, baby monitors, or other electronic devices). Check that your router is working and your device is connected and on the latest software. If you continue to have connectivity issues, I recommend calling Amazon customer service, available 24/7 for assistance with the device. You can reach them at 1-888-280-4331. I hope this information is helpful. Thank you! AmazonDevices

  • Rated 1 out of 5 stars

    poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Show 8 was returned to store because Installers were "too busy" to set up Echo Show 8

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi GeneB,

      We are sorry to hear you are not satisfied with your purchase. If you would like someone to guide you through the simple set up process, should you choose to purchase again, you can call us! Amazon customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331!

      Hope that helps! AmazonDevices

  • Rated 1 out of 5 stars

    Worst item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like it. Is better to get small and this is dump doesn't connect anything

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Practice16,

      We are sorry you were not pleased with your Echo Show 8. The larger screen is actually loved by customers and we hope you were able to complete the set up process to fully enjoy. You must follow the directions in the box and download the Alexa app. It is there that you will connect the device to wifi and add skills, music and streaming preferences, and more.

      If you need further assistance with your device, you can call Amazon customer service. We are available 24/7 for assistance on the device. You can reach them at 1-888-280-4331!

      Hope that helps! AmazonDevices

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant connect honestly thinking about returning it.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello AmandaW. I am so sorry you are having difficulty getting your Echo Show 8 to connect. As there are numerous things that may be causing this, I would recommend before you return it to give us a chance to resolve your issue over the phone first. You can contact Amazon Customer Support at 888.280.4331 to troubleshoot further. I hope we are able to get this up and running for you so you can begin enjoying your product and I hope you have a phenomenal day! AmazonDevices

  • Rated 1 out of 5 stars

    2034908092

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sorry I have not yet set this up because of the delay getting it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I thought about

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't want itit not what I wanted and the man talk me into it

    No, I would not recommend this to a friend