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Customer Ratings & Reviews

Model:
B0798KPH5X
SKU:
6287970
Your price for this item is $129.99

Customer reviews

Rating 4.3 out of 5 stars with 253 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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There aren't enough negative mentions yet.
84%would recommend to a friend

Customers are saying

Customers are delighted by the Echo Sub Subwoofer's impressive sound quality, which many say completes their home audio experience and provides satisfying bass. Its compact size is also frequently praised, making it easy to integrate into various spaces. Setup is reported to be quick and straightforward. Overall, the positive feedback highlights a product that delivers powerful sound in a convenient package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Bass

    Rated 1 out of 5 stars

    Absolutely horrific in every way imaginable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a 35 year tech. I am not easily defeated. It works poorly with Mesh networks, particularly Eero which Amazon now owns so that is a bit odd to start out. I connected it to my echo studio to increase bass response. When I actually got it paired and working (no small task), it sounded worse! Took it back immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Little to no bass.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can barely tell if its on. The sub volume is turned all the way up, the low is up in the equalizer, i dont know what else to do. I didnt install it right away and by te time i did the return time had passed. But if this is the way its supposed to be, dont buy one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent me an open box item as new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work straight out of the book. The seal on the box was cut when I picked it up. Kind of disappointed because this was a Christmas gift. Ordered another. I believe it was a previous return.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Pointless except for niche situations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, this doesn't play music, I wish I knew that. It only adds bass to whatever you are playing. Since it doesn't play music you end up with Alexa playing your music as one volume with a strong thumping bass that doesn't go with it unless you really like heavy bass music. It is very high quality, it is only about 2 feet tall but weights over 10 lbs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sounds great when it works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very hard to integrate with my echo studios. Even the geek squad were having difficulties. Mine sometimes work and sometimes doesn't. When it does work it makes a significant boom/bass and sound significantly better than without.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible can not hold a connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot hold Bluetooth connection and lack of support there of

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Squaresfashions! I am so sorry you are having issues with your Bluetooth connection on your Echo Sub device. I would recommend contacting Amazon Customer Support at 888.280.4331 for further troubleshooting for this device. They can help you check to make sure your software is up to date and that everything is connecting correctly. I hope this helps get you the assistance you need to resolve your problem and that you have a terrific day! AmazonDevices

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and it linked up very easily with my Alexa , it added great sound to the room it made a huge difference. I went to stream music about a month later and it was totally dead. It will not work at all no light no sound. Do not purchase this product you will be disappointed. And of course no returns it’s been more than 14 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not match Echo in sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a reason you have to buy this sub online. Because they are probably in the process of discontinuing it. It is terrible!!! Quality is great, simple. Value is great! Sound quality is a huge opportunity. After spending 20 mins making this subwoofer work, I could not fix how boomy it is. It simply does NOT match the echo (I have the studio). I tried equalizing it and it does not good. After a while, I used the Studio w/o the sub and it sounded much better. This is the worst and I am a big fan of Amazon. I think the direction they are going with home theatre is great. However, even with the Studio, it needs more refinement. This sub has got to go!!! Whoever said this sub can match with Echo, I don't know how you did it or what kind of sound you're into, but no way should it satisfactory just because is an "Echo." I''ll keep my eye out for the next upgrade.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired mine with an echo studio, and added bass is negligible. Sub seems capable of more but equalizer settings are limited. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage dont waste your time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 5 alexas in out home, all work great! Bought one of these speakers, hooked up but never played music, called amazon help line, spent two hours on the phone for them to say it must be bad, exchanged for another, after an hour of messing with it, finally got it to work. Doesnt have much base at all unless u turn the music up to loud, unplugged the sub to see the difference in base, never worked again. These speakers are garbage, dont waste your time, guess thats why bestbuy doesnt keep them in stock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    echo sub woofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never sync this with my echo studio speaker.Returned this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Waste Your Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not not Alexa products. The software is garbage. You will spend countless hours dealing with technical issues and in the end you will sell this garbage and buy a real sound bar and sub.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bass so wimpy you will wonder if its even working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was really disappointing. I'm hesitant to even call it a sub. When paired with the echo studios it produces ok sound but I am not sure if its really even worth the price or effort to set it up. You are probably better off saving your money and just going without bass. On the plus side it was easy to pair with the echo studios.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon Subwoofer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for my needs. Needs to be in an exclusive Amazon environment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It is not worth spending money on that product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many Amazon products And this is definitely the worst product, I bought it I was very excited and had high expectations, but it did not surprise me at all when I connected it to the other speakers that I have to interference and it never worked well. I returned it within a few days. It is not worth buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers paired are horrible. When they are individually place they are fine. Hard to enjoy music in a room with only one speaker. Terrible !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo sub woofer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never was able to hear thr difference so returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what we thought

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did nothing to enhance the sound at our home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied and Confused

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very used even though I paid for a new device. The box had a big hole at the top edge that clearly showed damage to the item. Not sure what Best Buy was thinking with this transaction.

    No, I would not recommend this to a friend