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Customer Ratings & Reviews

Your price for this item is $179.00

Customer reviews

Rating 4.3 out of 5 stars with 747 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, price, battery life, comfort, and condition of the Geek Squad Certified Refurbished AirPods (3rd generation). They appreciate the excellent sound quality, reasonable price, long battery life, comfortable fit, and the fact that they are refurbished but in excellent condition. However, some customers have concerns about the fit, connectivity, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Battery Life Average. Sound Acceptable.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not as good as old AirPods. Sound quality is great. Occasionally needs to be disconnected and reconnected.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Came with the account still attached

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the account still on it so the previous owners can track me and I can't use find my with them. Kept disconnecting constantly. Good value though.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Brand new instead

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It continuously gets disconnected from iPhone.. you need to go to settings in your iPhone to try to connect them again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity, Fit

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but they slide off the ear every now and then. Every now and then I have to forget the device on my Bluetooth and re-pair then

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Airpod 3 Generation review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods came in earlier then I expected and they are great quality and clean. But the only thing is it sometime when u connect them it wouldn’t connect at the same time. You would have to put The AirPod that didn’t connect back in the case and out again so they work together. Other then that, great project.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Mixed feelings

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my AirPods. They’re easy to use and pair. I noticed one of them stops working sometimes. Who knows if I’ll get another set of AirPods.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    AirPod pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but sometime it take a long time for them to connect.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ok for android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to only connect to one airpod sometimes.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Calls connecting problems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has problem with connecting to calls especially whatapp calls and direct calls. To get it working, you have to disconnect it several times until the other person can hear you.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn’t connect to my apple id and constantly retells me that the airpods are mismatched can not locate or use all features

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has issues when trying to connect to phone while in process of ringing. But for the price, I'll deal with it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Buy the warranty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for awhile, then started going out, disconnects while your using.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok they work sometimes I have to reset them to

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods would not connect to my new phone. I had to return them. I ended up just buying a new pair the extra steps were not worth the 50 I would have saved.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods don’t stay connected and the sound quality is terrible. Apple claims there is nothing wrong but they clearly don’t work. Buyer be aware!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connectivity and battery life worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity and battery life worst. Connectivity with phone worst, oppoiste caller complaining they cant here my voice

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked ok but started cutting it and disconnecting randomly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Privacy concern

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds themselves are fairly uncomfortable and cannot be worn super long. Also I have not been able to disconnect them from the previous owners iCloud or something and keep getting alerts that they are sharing my location. When I reached out online to fix this issue I was told I had to come into the store to fix it. Currently I have them not connected to anything until I can get to the store to get them fixed. I don’t like that the refurbished ones are not fully reset for the next Person.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looses charge quick also the Apple Music subscription did not work I called they sent another code that still did not work so now I ended up paying when k was supposed to have a free subscription up to 6months sucked because it was a gift for my boyfriend so not to happy about that and this was his first pair of AirPods also they try to connect to any iPhone around which I think is weird.!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Joy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working correctly not connecting not too mention I didn’t get my free Apple Music nor anything mention free in advertising

    No, I would not recommend this to a friend