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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1455 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, price, condition, battery life, and comfort of the refurbished AirPods. They appreciate the great sound, reasonable price, good condition, long battery life, and comfortable fit. However, some customers have concerns about the fit, connectivity, scratches, and the possibility of receiving a defective product. They mention that the AirPods may not stay in their ears securely, may have connectivity issues, may have scratches, may fall out during workouts, and there is a chance of receiving a defective product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-17 of 17 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad, it could sound better and it doesn’t connect to find my device I have to take to Apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good wireless headphones, but no wireless charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a set of these to replace a pair I bought new a few years ago. They have great sound and my pair was obviously a returned item and still had Apple warranty on it. What I stupidly didn't realize is that lightning charging case doesn't mean it charges wirelessly on a QI Charging pad. These have to be plugged in to charge. Not the end of the world, but if you want wireless charging, look for those specifically. They are labeled slightly different.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity, Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Wish it weee like the pros and fit snugger in your ear. Also thought it charged wirelessly. But other than that it was in excellent condition and I haven’t had an issue yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    AirPods are good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Sound good. Wireless charging doesn’t work tho. But it’s good.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Worked Well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine. Initially had an issue connecting to my device but it worked until my dog ate them. Don't forget to buy a case.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    All around good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good. My only issue is that the connectivity can be spotty.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and only thing is that the case doesn’t have wireless charging

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    AirPod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Sometimes it takes a second to connect, but still great over all.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Case doesnt wireless charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case doesnt wireless charge. Otherwise it was a good deal

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they disconnect for no reason. I have to turn off and on my bluetooth.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad Pair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the longest, I’ve been dealing with the AirPods constantly disconnecting out of nowhere. I can’t track where my AirPods are because they won’t fully connect to my phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. They do not connect to my iphone 15 at all. Do not buy. It is better to get a brand new pair

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not recommend buying refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend buying these refurbished. I read a lot of bad reviews but ignored them…wish I hadn’t. The left side never worked and sometimes it connected and then it didn’t. I returned them in store for a brand new pair that works perfectly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    It's no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was no good, never connect with my phone and even when I tried it on another phone its same

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible buy. Case doesn’t charge wirelessly and right airpod won’t charge or connect. Would not recommend

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Will never buy offline again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these online and when i received them i tried hooking them up to my phone and they are still connected to someone else’s gmail and they have my location, so frustrating!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good not connected properly and auto disconnected

    No, I would not recommend this to a friend