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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1454 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, price, condition, battery life, and comfort of the refurbished AirPods. They appreciate the great sound, reasonable price, good condition, long battery life, and comfortable fit. However, some customers have concerns about the fit, connectivity, scratches, and the possibility of receiving a defective product. They mention that the AirPods may not stay in their ears securely, may have connectivity issues, may have scratches, may fall out during workouts, and there is a chance of receiving a defective product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-5 of 5 reviews
  • Cons mentioned:
    Dirty, Scratches

    Rated 1 out of 5 stars

    Scratched, dirty and bad condition.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh well, I don’t even know where to start, I was really excited to get these, it’s the second time I bought refurbished AirPods, the first ones were in excellent condition But these, oh man, these are in really bad condition, they have scratches inside and outside of the case. The AirPods one looks dirty and bad. These were going to be a Christmas present. So disappointed!!! I need an exchange

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dirty

    Rated 2 out of 5 stars

    Earwax airpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came pretty dirty. I’m pretty sure the other persons earwax was still on them. I know they’re refurbished, but I thought they’d atleast be sanitized and wiped down.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dirty

    Rated 2 out of 5 stars

    I will never buy air pods from Best Buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the airpods still had someone name as if it was the owner also the last owner could see my location was very unsafe they was a little dirty I would never buy airpods from Best Buy again

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dirty

    Rated 1 out of 5 stars

    They made me cry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came super scrathed and dirty and I had to buy a new pair so save your time, save some money and buy new ones

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Dirty

    Rated 4 out of 5 stars

    Airpods 3rd gen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but it was dirty when I recieved it.

    I would recommend this to a friend