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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1455 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, price, condition, battery life, and comfort of the refurbished AirPods. They appreciate the great sound, reasonable price, good condition, long battery life, and comfortable fit. However, some customers have concerns about the fit, connectivity, scratches, and the possibility of receiving a defective product. They mention that the AirPods may not stay in their ears securely, may have connectivity issues, may have scratches, may fall out during workouts, and there is a chance of receiving a defective product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Scratches

    Rated 4 out of 5 stars

    Surface scratches but good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some scratches on the case and some dark marks but actual AirPods were in good quality. Batteries lasted as expected and for the price, extremely good value in my opinion.

    I would recommend this to a friend
  • Cons mentioned:
    Dirty, Scratches

    Rated 1 out of 5 stars

    Scratched, dirty and bad condition.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh well, I don’t even know where to start, I was really excited to get these, it’s the second time I bought refurbished AirPods, the first ones were in excellent condition But these, oh man, these are in really bad condition, they have scratches inside and outside of the case. The AirPods one looks dirty and bad. These were going to be a Christmas present. So disappointed!!! I need an exchange

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, doesn’t charge, gets static noise if music is above half volume, and came with connection issues. I would never trust “geek squad certified” because they could not correctly check the product. The AirPods also came with permanent scartches.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Scratches

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. there were a few scraches on the case. worth the lesser price. if you want to save some money. i would highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 4 out of 5 stars

    Refurbished airpods 3rd generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, The packing wasn’t the best. The airpods case had some scratches. I think its better to buy a new one by spending more money. All in all it didn't have any problem and it’s working properly.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    Works as well as normal 3 gen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as well as a brand new AirPods it just has scratches

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 4 out of 5 stars

    the battery lasts very little time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery lasts very little time. everything else is fine, although it came with some scratches

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 1 out of 5 stars

    Too many scratches on case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearly not a refurbrished condition instead it was a used a case used alot. My two year old case had leas scratches than this “refurbed”. It had too many scratches on the case. Clearly it was a trade-in airpod put to sold as refurbrished. Very disappointed. Not buying bestbuy refurbed item again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 1 out of 5 stars

    bad airpod i bought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the item although i know im buying a refurbished but the physical cosmetic appearance of the airpod is terrible, lots of scratches all around, you should have mentioned that so customer will know and help us decided buying

    No, I would not recommend this to a friend