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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1135 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the sound quality, comfort, and condition of the Geek Squad Certified Refurbished AirPods Max (Lightning). They appreciate the sleek and stylish design, long battery life, and affordable price point. However, some customers have concerns about the weight of the headphones, connectivity issues, and the occasional presence of scratches or dirt.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Cons mentioned:
    Dirty, Scratches

    Rated 1 out of 5 stars

    Scratches on the airpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box wasn’t clean and had marks all over it. The airpod cover is dirty and airpods have scratches on them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dirty

    Rated 1 out of 5 stars

    my worst purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointment!! I bought this product and I received some used headphones with that shipment I felt that they had disrespected me since they were extremely dirty, they were disgusting just by looking at them, it was not worth it for such a high price

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dirty

    Rated 1 out of 5 stars

    Dirty, smelly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods came dirty and reaking of the last owners cologne / perfume. The charging cord was not neat, and taped together. Will be returning these asap. Bestbuy should be ashamed of themselves. Nothing was clearly done to refurbish these.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dirty

    Rated 3 out of 5 stars

    Barely refurbished.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These should be considered straight used and not really refurbished. Box was barely intact, and headphones were noticeably dirty. It’s definitely rough for a “certififed” refurbished product. Ive seen other people complain that theyre getting pairs still connected to other peoples accounts which is insane. Only upside is that the headphones do function as intended (at least my pair does). But its certainly not worth it even for the reduced price point. If you can just wait for a sale and buy a new pair.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dirty

    Rated 3 out of 5 stars

    Geek Cleaning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurbished item & Received the product dirty.

    I would recommend this to a friend