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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1135 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the sound quality, comfort, and condition of the Geek Squad Certified Refurbished AirPods Max (Lightning). They appreciate the sleek and stylish design, long battery life, and affordable price point. However, some customers have concerns about the weight of the headphones, connectivity issues, and the occasional presence of scratches or dirt.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Cons mentioned:
    Scratches

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in perfect condition but there are a bunch of scratches and had a strange odor.

    I would recommend this to a friend
  • Cons mentioned:
    Dirty, Scratches

    Rated 1 out of 5 stars

    Scratches on the airpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box wasn’t clean and had marks all over it. The airpod cover is dirty and airpods have scratches on them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 1 out of 5 stars

    Bad purchase. Not refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a good purchase. The previous owner's iCloud was still on it. It had scratches, dirt and everything on the covers. The Airpods had some scratches on it too. I don't think it was even a refurbished piece. The earcups were bad too.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 4 out of 5 stars

    AirPods Max White

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prouduct was packaged great and the headphones themselves are awesome and I would definitely recommend. Only concern was that the apple box itself was scratched and had some marks on it. Also had a sticker that was hard to get off. But for $100 off, I guess I can’t be too mad.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 3 out of 5 stars

    Well, it was a refurb so…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but has some scratches that I am not good with.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 2 out of 5 stars

    Looked very good but was too big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size was too big and the case was horrible. No ofv button either and mine came with scratches…

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 1 out of 5 stars

    The head phones where all scratched

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones are all scratched and i looked at the inside and they where scratched

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 1 out of 5 stars

    Apple ID issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in an open box, which was ok for me. Had a few big scratches. But the worst thing - it was under somebody else's Apple ID. Best Buy should Apple products before reselling them!

    No, I would not recommend this to a friend