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Customer Ratings & Reviews

Your price for this item is $88.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1250 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and battery life of the refurbished AirPods Pro. They appreciate the great value and condition of the product, as well as the comfortable fit and long-lasting battery. However, some customers have expressed concerns about missing ear tips, parts, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,250 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beware no Find My

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because the earbuds are refurbished I can’t use find my which removes a main selling point of these headphones but I guess you get what you paid for. The sound quality is alright but there’s alternatives that are better for only $60 like the Melomanias. The main reason I got them is for the noise canceling and while I am slightly disappointed they still are very good, and I am a fan of transparency mode. I found the spatial audio feature to be one of the initially coolest things about these headphones though they are pretty gimmicky. I still think there a cool feature though. Solid headphones but I regret buying and I should have gotten over ear headphones instead.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Enjoyed the product and the service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant when first buying a refurbished item but I honestly can’t see a difference from brand new. Sound is spot on and the case and earbuds looked brand new out of the box. Long lasting battery and the ringing feature for the earbuds and case is very nice to have if you’re prone to losing them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy, Best Buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Use them for work and for the gym. Haven’t had any problems. Battery lasts forever. The charging case is clutch. Very comfortable to wear and syncs perfectly with all my Apple devices!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the AirPods would have some problems it’s been a month and no problems. The quality is very good when I receive them very squeaky clean. I said they were brand new. They feel brand new would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the ones with a usb-c port. I never have a lightning cable like ever and they are getting rid of them. But as far as quality in the actual airpods they are great. Noise canceling is good. Ambient listening is fantastic. Ive dropped them a lot and they still work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. No difference from some new AirPods. The medium size ear gums are missing but I think that’s the higienícele thing to do. The AirPod itself is great! Great sound and noise cancelation and a lot of battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly even though already open product noise canceling works great as well as transparency allows me to work and still able to hear others

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Satisfied but not fully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods came without the bud. However, they were great quality. I just wish I didn’t lose them so soon. The airpods came disabled in find my stating “the pods are mismatch”. Noise cancellation also wasn’t as promising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value-Christmas came early

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box/packaging was "worn" but the pods were still under Apple Care warranty until the end of the year. They were in like-new condition and I couldn't beat the price, around $85. What's more, I thought these were going to be older and have the lightning cable charging port but, no, USB-C! I couldn't be happier! As well, this came with new Apple brand charging cord and all new Apple ear tips. I mention this because other reviews mentioned missing/used tips.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them, very functional, the battery lasts a long time, the sound is unique, you can't hear anything else, just your music.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Functionality
    Cons mentioned:
    Ear tips

    Rated 5 out of 5 stars

    It came without the medium ear tip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came without the medium ear tip, the AirPods working good, but I really need the medium size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    3 out of 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished product is just a matter of luck, some may get a barely used item some may get a pretty used one. I myself didnt get the original box while some write review saying they got it with the box. I contacted an agent and the best they could do was give me a 5$ refund for not getting the original box. Apple ID of previous owner was still in. Didn’t get the M size earbuds either. Airpods work decent like the sound quality , but IMO not worth saving the 50 bucks for the experience and all the hassle. Maybe you could be the lucky one so Good luck

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could say i’m exaggerating, but when i say my jaw DROPPED the first time i put these in, i mean it. I was not expecting a pair of earbuds to have such amazing quality AND great noise canceling. these are AMAZING!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Airpods pro 2

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty good. I did have an issue with the transparency mode at one time the battery life does not last as long as Apple states it will but overall the sound quality is pretty good reasonable amount of base.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Brand new, but…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mine after 1 days of order. It came with a original box and has everything except a medium ear and even though it has some minor scratches but it looks brand new. I test every functions and batteries, everything woork fine!! Save myself 80 bucks

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very afraid of receiving a bad product, but I was surprised and a very good product comes, it seemed that I had been the first to open, I am very satisfied with my purchase, the only bad point was because silicone tips M didn't come but I didn't care because what was better for me was the XS.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good air pods and sounds really good, I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgrade from 1st gen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd gen better sound quality and main reason I got is the case has a speaker if lost which is a lifesaver recemend getting AppleCare cheap and Apple will replace for free when the battery eventually degrades

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones in the market

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone ever to come out I truly recommend anyone to buy these apple AirPods pro 2

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished for the Win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product even though it is refurbished which made me a little skeptical at first, but Im glad I went through with them because you can’t even tell the difference. I would recommend refurbished tech from Best Buy because it is untraceable from non refurbished products!

    I would recommend this to a friend
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