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Customer Ratings & Reviews

Your price for this item is $1,599.99
Save $799.01
The comparable value price is $2,399.00

Customer reviews

Rating 4.2 out of 5 stars with 13 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are pleased with the condition of the refurbished MacBook Pro 16", noting that it arrives in pristine condition and practically brand new. The laptop's performance is also a major highlight, with users reporting it to be exceptionally fast and smooth. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Happy with the macbook pro. No issues. Product was clean and worked just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple refurbished is worth the cost savings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor blemish on outside. Set up was easy and quick. Very fast computer and smooth trackpad and keyboard. Apple refurbished is awesome so far and saved $800 from brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Unbelieveable product for the Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. Not a scratch on it.... The Battery only had a few cycles on it and overall I can't be happier. I got a basically brand New macbook pro for $1599. Glad I took the chance!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great, but i did get refurbished. So there is a small dent on the laptop, and the charging cable. Wich leads me to believe, this was damaged, and they probably just made sure it works, then sold it at a discount, saying refurbished. That is an opinion, not a fact, but i believe it has not been refurbished at all. As i said though, everything on it so far works great.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely thrilled about this machine! It’s practically brand new (only 19 cycles) and in perfect condition. I did a lot of research, and this was the best price I found for these specs. The Apple warranty lasts for another two months, which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Not new but may as well be!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, runs wicked fast, and smooth, I highly recommend one, just as good as brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for refurbished MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbished MacBook Pro. Strongly recommend to get your Mac products in Best Buy. The only thing is the fact I can’t protect refurbished products with Apple Care, however Best Buy offers anual repair services deals as a relieve to that situation… I’d buy it if you get me a special deal on the anual repair service for refurbished apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost good as new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works almost like new, it only has a little issue with the touch sensor but it’s only sometimes not alway.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy refurbished from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work, Best Buy employee told me refurbished is when the computer is wiped because it had something wrong with it. I thought it just meant it was used and then certified by the Apple geek squad, but apparently not. He took it back without question and refunded me. The first time I used it, my hot spot showed up and I was able to get online. However every time after that my hot spot would not register. Yes, I know how to use a hotspot, I use it all the time on different devices. So I’m just glad this happened in the return window or I would’ve been out $2,000. I would much sooner buy an open box item than a refurbished ever again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for with the refurb models… mine had a series of minor scracthes and scuffs and came with the wrong color charger and no origional box of any kind. No charging brick either. You save several hindered dollars, but sacrifice the feeling of having the product from the fiest day as its brand new.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very bulky! The battery drains quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bulky! The battery drains quickly if you’re doing even moderately intensive computing or watching movies. AI features are practically non-existent. Apple promised too much and delivered too little.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works perfect. It was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a refurbished item I was expecting a little damage and none was found at all. Great condition, battery life is at 100% and it runs great! Can’t tell it’s a a refurbished item. Recommend it!

    I would recommend this to a friend
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