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Customer Ratings & Reviews

Your price for this item is $49.99
The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 536 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of setup, night vision, motion detection, and wireless functionality of the Essential 4-Camera Outdoor Wireless 2K Security Camera (2nd Generation) with Yard Sign. However, they express concerns about the battery life, subscription requirement, solar panel effectiveness, placement limitations, and mount design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Night vision, Video quality
    Cons mentioned:
    Solar panel

    Rated 5 out of 5 stars

    1 year of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Easy to set up and link to your account. Night vision is very bright and has the option to turn on the spot light. It does glitch from time to time and needs to be reset, but it can be reset remotely. Video quality overall is great. The only issue I have is with the accessories. The outdoor power wire works well but is pricy. The solar pannel is useless. It doesnt put out enough power to maintain charge.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Battery life, Solar panel

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional cameras I purchased. Better than the older cameras. Easy to install. Battery life lasts a week then need charging. I have to get solar panels for my own convenience.

    I would recommend this to a friend
  • Cons mentioned:
    Solar panel

    Rated 4 out of 5 stars

    Putside house security wirh Arlo putdoor csmeras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These outdoor cameras do not need or made to attach solar panels for recharging They are easy to remove from their holding brackets to recharge. The pair cover the back and sides of my property. The pictures are clear.

    I would recommend this to a friend
  • Cons mentioned:
    Solar panel

    Rated 3 out of 5 stars

    Wrong solar panels & my cameras in the back are de

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still waiting for Best buy to install my solar panels for the 2 back cameras. They sent 2 wrong solar panels with my cameras & the installer took them back to the store because they were the wrong solar panels. Now my cameras in the back are dead.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Solar panel

    Rated 1 out of 5 stars

    Camera no charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t explain it right now, but I’m having issues, camera is hooked up to solar panel and It’s NOT CHARGING. Not even when camera is in the off position. I’m taking back to store, bcuz store associate was a very pleasant individual, and hopefully he can help.In 10 years I’ve never had an issue with ARLO.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jimmy

      Thanks for sharing your review. We like to learn more about the solar panel concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Solar panel

    Rated 3 out of 5 stars

    The system they provide gives me almost everything

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    that I need but… The communications between the camera, internet, and the app are incredibly laggy that it is almost not usable… Pretty good features and so on… If you buy the version with solar panels, beware that their solar panels are incredibly weak and probably your cameras will run out of batteries over time… Solar panels need to be bigger and more efficient. Solar panels must be enough to charge my camera to 100% every day…

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. The delay you are experiencing is normal behavior. A slight delay is expected as the camera must communicate with the Arlo cloud when live streaming. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life, Solar panel

    Rated 1 out of 5 stars

    Awful- returned items

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item did not hold a charge was awful. Even with solar panel it was dead

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Lee

      Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Solar panel

    Rated 1 out of 5 stars

    Not Worth the Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases the pack from another vendor. Camera worked great. Solar panel never charges the camera. One camera after the battery used ip not able to recharge with solar oanel or usb. Second camera was able to recharge via usb not solar never worked. Buy another model with better reviews. This ine didn't work for me

    No, I would not recommend this to a friend