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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 619 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality and comfortable fit of the A10 Gen 2 Wired Gaming Headset. Many appreciate the headset's price and lightweight design, while some mention the color as a positive feature. However, a few users point out that the headset's fit may be snug for some, and the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 35 reviews
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Disappointing product from best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few uses the left speaker went completely out and the cord stopped working as well. I tried the cord in a another pair of A10s that I had gotten as a gift, that i had used for about a month and worked just fine, and I could not hear anything from either speaker. I then used the other cord from the other A10s ans they worked completely fine. Very disappointing. I know issues like this happen all the time, but when the headset works, I definitely recommend this brand. They are very comfortable, I have sensitive ears and temples, so this is the first headset that never caused any issues when it came to comfort. The flip up mic is a nice detail though. I give it 3 due to the fact of the left speaker never working and the cord was no good as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality sound and comfort, bad materials.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, and they are very comfortable, but the microphone joint broke after 4 months of close to daily use. The swivel hinge was just made of bad quality plastic or something. I never applied anything close to excessive pressure to it and one day it just snapped off. The wires were sturdy enough that I could glue the mic back to the headset and it works fine. It's just not built great.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the A10 Gen 2. We're glad you enjoyed the sound and comfort, and we're sorry to hear about the issue with the mic joint. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits very nice and is a very well built headset… only disadvantage is it isn’t that loud as you would think it would be! Other than that it’s a good headset!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Astro A10 Headset. We appreciate you taking the time to share your experience.

      We're glad to hear that you appreciate the fit and build quality of the A10. We understand your frustration and appreciate your feedback. We'll continue to work on improving our product quality and features to ensure a satisfying user experience.

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Not bad for the price

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great when they work properly. No complaints other than I they stop working ever so often. But i usually fix that in the settings.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the Astro A10 Gen 2 headset. We appreciate you recognizing they work well when functioning properly. We understand your frustration with them occasionally needing adjustments in the settings to keep working.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average headset for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headset a week ago, they first felt great and sounded good, but when i got home and after a few hours of gaming my ears hurt really bad cause of the earcups being too small for my ears to fit comfortably for a long period of time, The audio is definitely quieter than i thought and for what i needed it for it didn't get close to what i needed, average headset but definitely not for gaming more for listening to podcasts and music it is good for that but not for more than 1 thing at a time. Definitely better than cheap 20 dollar headsets but i feel that you could find 40 dollar ones cheaper than the price for these and they would be better and more suitable for gaming. Was disappointed with how these felt and sounded despite them being advertised as a gaming headset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Honestly opinion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am not a particularly enthusiastic admirer, I must acknowledge that the product meets acceptable standards for its price of $69.99.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your honest review! It's appreciated that you took the time to share your experience — glad to hear the headset meets the expected standards at its price point. Hope it continues to support your setup well. Logitech

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    A10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has decent quality, not recommended for big ears. Doesnt have 3D audio

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Astro Gaming A10 Gen 2. We appreciate your insights regarding the fit and audio features. Your feedback is valuable to us as we continue to improve our products. If you have any further questions or concerns, please don't hesitate to reach out to our support team.

  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset not much to say but that it's a headset that is average

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones were pretty comfortable and nice for the price but the mouthpiece became loose in like a month!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that the microphone on your A10 Gen 2 headset became loose after only a month of use. We understand this is frustrating and are sorry for the inconvenience. Logitech

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset didn’t have a huge earcup so the headset sat ontop of my ear. This is an excellent headset for a kid. Its sounds great and the mic isnt to bad either. Though when in a parry it would make my friends reslly load or super quite.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Astro Gaming A10 Gen 2. We appreciate your insights about the ear cup size and microphone performance. We'll consider your feedback for future product improvements.

  • Rated 3 out of 5 stars

    Decent Headphones, small design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little small for my head and ears. Not as comfortable as I would have liked but for the value you can't beat it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback on the Astro Gaming A10 Gen 2 Wired Gaming Headset. We're glad you find it decent for the value, and we understand your comments regarding the comfort and fit being a little small for your head and ears. Your insights are valuable to us. Logitech

  • Rated 3 out of 5 stars

    Average.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. Worked for a minute then started having problems getting it to connect. I checked game settings and everything was fine so it was definitely a headset issue. Mic also broke within a week of use.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your experience with the A10 Gen 2 headset. We're sorry to hear you encountered connectivity issues and that the microphone broke within a week. This is not the level of quality we strive for, and we apologize for the inconvenience. Your feedback is valuable, and we will use it to improve our product. Logitech

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headset review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the item. They worked good sound wise, however they were uncomfortable on my head. This could be user subjective that is why I gave it three stars,

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback on the A10 Gen 2 Wired Gaming Headset. We're sorry to hear that the headset wasn't comfortable for you. We'll continue to work on improving the comfort of our products.

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not worth $50 in my opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were too tight. It could be because they were new because the display ones felt fine. But the sound on these not really that great.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the Astro A10 Gen 2. We appreciate you sharing your experience, especially regarding the tight fit and underwhelming sound quality compared to the display models. We apologize for inconvenience caused.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset feels kinda tight. And starts to Hurt my ears after a while of wearing them. But mic does the job

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro Gaming - A10 Gen. We appreciate you taking the time to share your experience. We understand that comfort is essential for extended gaming sessions. Please know that we're continually working to improve our products. If you have any further feedback or require additional assistance, please don't hesitate to contact our support team.

  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out how others can hear me when being online during party chat

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for reaching out! Ensuring clear communication in party chats is crucial for a great gaming experience. Double-check that the microphone is securely connected to the headset and that all in-game and console settings are configured to allow voice chat. Adjusting microphone volume or permissions might also help. If the issue persists, feel free to DM us at socialcare@logitech.com with your Full name, email address and Country. We will check and help you accordingly. Your feedback is important to us! Logitech

  • Rated 3 out of 5 stars

    Big Head Problems

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, not great. If you've got a big head, you should probably look elsewhere

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your honest feedback on the A10 Gen 2 headset. We appreciate you sharing your experience, especially regarding the fit for larger head sizes. We understand that comfort is crucial, and we'll take your feedback into consideration for future product improvements. We're glad to hear that you found it 'not bad' overall. Logitech

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good headset and nice and smooth and you can hear your enemy footsteps...!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    astro gaming a10 gen 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit grandsons head correctly. He's a teen ager. The mic was not what he wanted. He really did not like it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I took a gamble and lost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset and was disappointed that the right side did not work. Other reviews speak on a similar issue. So if you get these there is a chance they will be defective. Best buy was awesome about the exchange though.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the defective Astro A10 Gen 2 headset you received. It's disappointing to experience a product malfunction so soon after purchase. We recommend contacting Best Buy or the retailer where you purchased the headset for a replacement or refund. Thank you for bringing this issue to our attention.