Customer Ratings & Reviews
- Model:
- 3930
- SKU:
- 6600419
to a friend
Better than some, but not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This nicely-designed mopper vacuum fast loses its shine. I've had it month. Loved it at first. Now, not so much. THE GOOD better than some but also more expensive (so it should be). not loud, has a lot of options like no water/high water/etc. side brush is great Easy to empty/clean out Picks up a lot of dirt/hair--at first. THE BAD no brush roller drying cycle like competitors to avoid mildew Tanks too small -- have to empty/fill after only 2-3 uses. this also means dirty tank less gross, so probably not the worst thing One month of use and parts are harder to remove/attach from warping. There is rust already on some internal components. It picks up less now. The suction lower, brush roller worse. Leaves hair. Overall, I've tried three mopper vacuums from different manufacturers. This was the most expensive but not the best. This is an above average mopper vacuum for a high price. It is better than others, but be prepared that-for the price--it's not the best and you might be disappointed. Might work well for crumbs but not a house with pets or lots of hair.
I would recommend this to a friendBrand response from Bissell Team
Posted .Thanks for the detailed feedback, Smann—we’re glad you appreciated the design and features of the CrossWave OmniForce Edge, but we’re sorry to hear about the performance and durability concerns. The brush roller and suction issues may be fixable, and we’d love to help troubleshoot. Please reach out at support.bissell.com or call 1-800-237-7691 so we can make sure your machine is working as it should.
