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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.7 out of 5 stars with 901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the Deep Clean & Refresh Carpet Cleaning Formula for its pleasant smell that lingers after use. They also find it effective in removing stains and cleaning carpets well. While some customers find the product a bit pricey, many agree that it is worth the cost given its effectiveness on old stains.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Rated 1 out of 5 stars

    Cheap plastic = planned obsolescence

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reservoirs are made of cheap recycled plastic. The reservoir ruptured while full of dirty water... I dont recommend this product for this reason alone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORKS WELL

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS WELL XCCCCCCCCCCCCCFCFFFFFFFFFFFFFFFCCCFFFFFF

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at the same time as the Rug Doctor Pro machine at advise of store associate. They were out of stock on the soap that goes with the machine I purchased and associate assured me product would work no problem ... WRONG! Long story short it leaves a heavy film and soap residue that is very hard to get removed. May be fine in their machine but not compatible with all as claimed. On top of that, store refused to take the product back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too sticky and worst product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is for bissell steam mops. If you add this product the entire floor becomes sticky - irrespective of quantity. You can't use it in any other steam mop so you are tied down with the worst steam mop ever - bissell. Never again I am buying this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy customer service is crap.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is 5 stars, but Best Buy customer service is crap.

    I would recommend this to a friend