The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
Buyers BEWARE!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a Best Buy so-called “Total Member,” I made an appointment to have it assembled when I purchased this rack online. Three different “assemblers” came to put it together. The first person said screws were missing so I bought six packages of a variety of screws according to the manual. The subsequent assembler couldn’t figure it out. The last one said his work order instructed him to only install the dryer. When I called customer service, I was told they don’t assemble racks. I gave it one star only because there isn’t a ZERO star category. SO WHY WAS I TOLD YOU WOULD DO IT AND WHY SEND PEOPLE OUT TO ASSEMBLE IT?!? I am at my wits end. IS THIS HOW BEST BUY TREATS A PREVIOUSLY LOYAL DISABLED SENIOR?!?
No, I would not recommend this to a friend
Customer reviews from BLACK+DECKER
User rating, 4.8 out of 5 stars with 11 reviews on BLACK+DECKER.
