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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 3.9 out of 5 stars with 231 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers enjoy the S650-XT 2-in-1 Convertible Wireless Bluetooth Headset for its exceptional noise cancellation, long battery life, and comfortable design. They appreciate the ability to use both ear cups and the convenience of switching between single and both ear cups. While some users find the headset to be heavy and a bit pricey, the overall positive feedback highlights its value as a reliable and high-quality product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Ultra Quiet Wireless Headset Best for Home Use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BlueParrott S650-XT wireless Headset is a unique on-ear headphones with a solid quality feel, good sound quality, and incredible Active Noise Cancelling. Setup The setup was okay, but could have been a little easier. I downloaded the BlueParrott App onto my iPhone. The App has a Get Started link which steps through registration then ends on a Walkie Talkie screen. It did not prompt me for Bluetooth pairing. I went to the manual and figured out how to pair by holding the power button for six seconds. I selected the Setup section in the App and discovered the steps for pairing. The App has an Update Firmware feature which I used for updating the headset. The update took around five minutes and a progress bar on the App showed the status. Headset The headset has a nice quality feel to it. It is a little bit heavier than I expected. While the documentation promotes usage for phone and music while on the road, I prefer using it at my desk for phone calls, music, and computer use. A unique feature is the ability to remove one of the earcups. The removal and re-attaching is via two buttons on the side of the earcup and a sturdy connector. The ability to rotate the microphone is great for using a single earcup on either side of my head. The primary earcup has four buttons on the outer face, a button on the one side, and two buttons on the side. The top button is a programmable BlueParrott button. The shapes and textures of the buttons make it easy to feel and select. The earcups are comfortable with a leather like feel. Using It is easy to pair the headset via Bluetooth by holding the power button in for six seconds, until you hear "Pair mode". The headset can be paired with two different devices. I paired it with my iPhone and with my desktop. However, I ran into issues with phone calls when playing music from the desktop. I have sent an inquiry to tech support. For the time being, I'll leave it paired with my iPhone and play music from there. I configured the BlueParrott button with the App for enabling voice commands. In this mode, by saying "Hello BlueParrott", the headset is ready for voice commands. Some of the commands I've mastered are "Pair Mode" and "Check Battery". I've yet to get it to recognize "What can I say?" The headset is comfortable to wear. With the weight and earcup pressure, I found that my max duration is about 4 hours before giving my ears a break. Sound Quality The real power of this headset is in the Active Noise Cancelling (ANC). I am amazed at how much external nose is reduced when it is on. If the neighbor is mowing their lawn, the ANC completely cuts it out. The HearThrough mode allows external sounds to be passed through the mic. This actually enhances the level of the sound. Sound quality for phone calls is clear and crisp. No issues with the quality have been detected by others on the phone. Music quality is impressive. The frequency response is 20Hz - 20000Hz. My taste includes classical, jazz, rock, pop, and I have been quite happy with the performance in all these genres. Features • Convertible to a single or two earcups • Active Noise Cancelling with 96% noise reduction • HearThrough mode enhances external noises • Bluetooth or 3.5 mm jack cable connectivity • Can be paired with up to seven devices and connect two at a time • Voice controllable • Customizable BlueParrott button • Full recharge takes 3.5 hours • Up to 36 hours talk time • USB-C port for charging • A2DP streaming • Bluetooth 5.1 • Button controls are: ○ ANC on/off and HearThrough ○ Skip track ○ Voice commands ○ Mute ○ Power on/off ○ Answer/end call ○ Reject call ○ Volume up/down Summary Overall, I am very pleased with the BlueParrott S650-XT convertible wireless headphones. If the documentation did not claim two simultaneous Bluetooth connections, I would have given these 5 stars for a single Bluetooth connection. However, I spent several hours trying to get the dual connections to work and finally reached out to technical support. Aside from that issue, I highly recommend these headphones for anyone exposed to a lot of external background noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones love the cancelation noise and easy to use and the battery life is great will recommend them

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Emjtitan - Thank you for your 5-star rating of the Blue Parrott S650-XT! We appreciate your positive comments about the great noise cancellation, battery life and its ease of use. This information will be shared internally. Please do not hesitate to contact Blue Parrott Support if you have any questions: https://bit.ly/3M3iQ7n. We are here for you! Jabra

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Rock-Solid Purchase, Slightly Heavy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancelling. I have a very small head, apparently, but this still fits and balances well. I like having the various monitoring options of HearThrough, removing the second ear, etc. Was great for a long flight and a lot of train rides. It is somewhat heavy, and definitely weighted towards the main side, so it may take some adjusting. The included case is very well-designed for carrying all of the hardware and slips well into a bag, though there's no dedicated space for the manuals. The pads are soft enough to be comfortably worn over glasses. There's a beep-beep when it's running low on battery that isn't explained in the instructions, but it'll keep running for a while after that starts. It sometimes insists on turning itself off, which can be convenient as it seems to know whether it's on your ears or around your neck, but can also be inconvenient when you have something paused (meaning it disconnects) or the battery is somewhat low. Still, the long battery life more than makes up for the charge time.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, user121523 - Thanks for writing a five-star review of your BlueParrott S650-XT. We are happy to know that you are enjoying the fit and balance of your device, along with the noise cancellation and HearThrough technology. We appreciate you sharing your thoughts and opinions and want you to know that we value your feedback. Jabra

  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Versatile, Comfortable and Sounds Great

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ultimate work headset, offering versatility, comfort, superb noise cancelation and quality sound. The headset pairs quickly and easily and offers an application on your phone that allows you to configure the Parrott button for other purposes. While BlueParrott doesn’t recommend using the headset with a PC, I honestly feel that this is one of the greatest features for business users. I have the headset connected to my phone and my PC daily enabling me to use one device for my mobile phone and my business meetings throughout the day. Not all functionality works with the computer, but it works very well with the basic features. The noise cancelation is amazing with this headset. I have three small dogs that alert me to everything that moves. The people that I am talking with didn’t even know that the dogs were barking when I apologized for the loud noise. This stays changed for several days with continued use. I have been using it for a week and only charged it once. I appreciate having the flexibility to move about the house while talking. The range is as good as any Bluetooth device out there. The headset is comfortable with the cushioned ear pads. It also offers the option of removing one of the sides to convert it to a mono headset. This is handy for those who prefer only one ear fitting. The microphone rotates to enable rotating it to use on either side. Finally, the sound is very high quality. While the main purpose is for communication, the music sounds fantastic through this. This is a great value and offers many options for your mobile phone and home computer purposes.

    I would recommend this to a friend