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Customer Ratings & Reviews

Your price for this item is $179.00

Customer reviews

Rating 4.3 out of 5 stars with 306 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the improved comfort compared to previous models and the variety of color options. However, some users have experienced connectivity issues, particularly with the left earbud disconnecting randomly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 70 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ******* Bose QuietComfort Gen 2 Review ********

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Gen 2 has successfully addressed several issues found in its predecessor, the QC Ultra, making it a standout in the premium earbuds market. Here's a breakdown of the key improvements and overall performance: 1. Enhanced Multi-Point Connectivity One of the most significant upgrades is the 100% improvement in multi-point connectivity. The QC Gen 2 finally fixes the persistent pairing issues between laptops and cell phones that plagued previous models like the QC Ultra. Now, switching between devices is seamless, making it a much more user-friendly experience. Additionally, the inclusion of a wireless charging option is a convenient and modern touch. 2. Top-Tier Noise Cancelling When it comes to noise cancellation, the QC Gen 2 is near the level of its top-tier sibling, the QC Ultra. It effectively cancels out both low and high-end noise, making it ideal for various environments. Whether you’re on a busy street or in a quiet room, the noise cancellation delivers impressive results. 3. Improved Audio Quality The audio quality has also seen noticeable improvements. Each instrument is now clearly distinguishable, giving users a richer listening experience. Whether you're a music enthusiast or just looking for clear, detailed sound during calls, the QC Gen 2 delivers on both fronts. 4. Superior Microphone Performance Another major enhancement is the new microphone, which performs much better during calls in noisy environments. It picks up voices clearly while minimizing background noise, making it ideal for business professionals or anyone who frequently takes calls on the go. 5. Price and Design Trade-offs One minor downside is the bulky case, which feels a bit cheap. However, given the $180 price tag, it’s understandable that Bose may have cut costs in certain areas. For the overall performance and features packed into the earbuds, this trade-off is reasonable. Conclusion Overall, the Bose QuietComfort Gen 2 earbuds are a fantastic choice, especially when compared to competitors like the iPhone Earbuds Gen 4, Sony Linbucks S, or Jabra 10 Elite. Despite the slightly cheap-feeling case, the improvements in connectivity, noise cancellation, audio quality, and microphone performance make these earbuds an excellent value for the price. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Features, Great Sound and They Dont Fall Out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently exhanged Apple AirPod 4’s for these after the AirPods kept falling out while working out. I do not have that problem with these. They hold firm in my ears while still being comfortable. They sound great as you’d expect from a Bose product, and I like that these have noise cancelling and wireless charging features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Headphones - Beeping Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds had a great first impression on me and I do still love them. My only complaint is it has been super frustrating to have to constantly reset them due to this constant beeping/chirping sound when and the only way to reset is with the earbuds themselves. I wish with the price the case it self could help with resets because having to leave Earbuds in while they are nonstop beeping just intensifies everything and makes it difficult to reset especially when it’s not doing what it supposed too. Since having them I’ve had this issue a ton and what I saw is it picking up on other interferences. Again, for the price that really shouldn’t be an issue I’ve haven’t had any headphones that have interference issues and with people using earbuds like this for work and there being a ton of interference around it should be better. I hope this doesn’t keep happening and if it does it would be nice for the reset steps to work…

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Alexia,

      I am glad to hear that you had a great first impression of the QuietComfort Earbuds.
      However, if you still experience audio artefact, please make sure you are fully resetting the earbuds, following these steps: https://bose.life/qcereset
      Also, make sure there is no available updates in the Bose QCE app.

      If you have any questions or need further assistance, you can contact our support team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Boss are the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and great sound. It’s hard for me to find a good fit with earbuds because they’ve always seem to not be secure. these earbuds feel great and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased these a couple of weeks ago. What a great buy, awesome sounds, charges fast, lasts all day. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my headphones, very good quality, they sound good, they are very comfortable. I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great on Paper, Faulty in Execution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to like these. They sound pretty good (not QC Ultra or Airpods Pro good, but better than anything from Anker at least), the ANC is close-to-Ultra great, and they're so comfortable that I can sleep on them all night. However, I have several problems with connectivity and battery life. The buds would disconnect completely after about an hour of use. They simply go dead and you have to long-press them to turn them back on. Also, the battery life doesn't last as long as advertised. After one of those post-hour disconnections, I checked the charge level on the buds, and they were down to 70%. This is with volume at 10%, ANC on, flat EQ, baseline settings. Maybe I got a faulty unit. I want to like these buds, but they need to work out the bugs.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Pete, I am glad that you are enjoying the QuietComfort earbuds.

      If the earbuds are disconnecting from the earbuds, we have troubleshooting suggestions that can help with this: https://bose.life/3Ylbd2C.

      The earbuds have a battery life of up to 9 hours.
      If you are not experiencing this length of battery life, please review our troubleshooting steps here: https://bose.life/48hqp4b. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface this by saying I am an audiophile and love music. These are the best Bluetooth earbuds I've heard for under 300$. The noise cancelling is on par with other earbuds around this price. What separates these from the others is the true sound they have. It's not muddy. At all volumes its a pure sound. Would recommend to anyone. The only knock on the star is the fact that the case feels on the cheaper side compared to others at this price point. That is a fair trade off for the quality in sound. Battery life is great. Comfort is next level. If you feel they hurt at first, just stick with it a couple days and you will get used to them. They have an extra rubber that really helps hold them in and keep the sounds on point.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and anc.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a pixel user and have been using the pixel buds pro for 2 years. I was going to buy the pixel buds pro 2 but I bought these instead. They are actually 50 dollars less. These sound great and the noise cancellation is fantastic. The buds are a little large but light weight. The case is big but also light weight. This is probably due to a little cost cutting to be able to sell these for 179. Bose earbuds are now around 300 usually. This is a great deal. The new app is also fantastic. It's easy to use and the layout is great . I would definitely recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    SuperValue ANC buds 8/10!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked these up for Blk Friday. Wow! They are awesome daily driver buds. Longer battery than ever. Useing them for the gym & sleeping. PROS: -Super loud -INSANE ANC -super bass -crazy value -wireless charge case -Super comfortable CONS: -a little bulky. -case is WAY too big -no onboard swipe stem controls -windows 1998 App design -trancparancy mode could be a little cleaner. OVERALL: 8/10 i love them! compaired to my QC ultra buds these are incredible value. I will say. If you like to control your buds via stems, you’ll never beat the QC ultra & airpods pro 2

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Fit and Sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a tough time finding ear buds that will stay put while working out and these are amazing! The added bands that wrap around the bud in 3 different sizes is what sets them apart....i make all kinds of faces while lifting and every other set of buds work themselves loose and end up falling out or having to be reset after each set, not these! They stay put the entire workout without messing w them. The sound is excellent and the noise canceling due to the superior fit is outstanding! Im coming from Galaxy Buds Pro 2 and they sounded good....but always loose or falling out! Im a Bose fan from now on!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sounds Like it has built-in subwoofer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the Sennheiser CX Plus True Wireless Earbuds to the Bose QuietComfort, and the noise-canceling is no a joke. I like how it can make the gym environment incredibly quiet. The earbuds fit really well and are very comfortable for long work out or even sleeping with them all night. The ability to personalize the EQ, touch controls, voice commands, and other options through the app is fantastic. The bass boost feature makes it sound like there’s a built-in subwoofer, which I love as a bass player.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio, easy to paired and use.! The app is very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great sound and better price.!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very easy to paired and excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Call clarity

    Rated 4 out of 5 stars

    Great for listening and ANC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and ANC are top notch. Bose needs to work on call clarity and better microphones./ People have a tough time hearing what you are saying on calls. Would recommend for just listening and ANC not for people who talk alot on the phone in my opinion.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mike,

      It is great that you're liking the top notch sound and active noise-cancelling. Please make sure that the earbuds are correctly positioned in your ears when worn, as incorrect positioning would affect voice pick up on calls. We have a guide to follow on our website: https://bose.life/3D6PTWv We'd love to help as well, so please reach out: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Pure Delight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! They fit so much better than Apple. Even the smallest ear piece for Apple felt like I was inserting a Lego into my ear. The sound cancelling is pure magic and being able to switch to aware was so perfect when it was needed to talk to someone or for safety.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Call clarity

    Rated 4 out of 5 stars

    Not sure if they are multi-purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: sound is amazing when listening to music or watching tv Cons: in order to hear coral smile on the phone you have to have both buds in

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Super cute and work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much.. the sound quality is great, and the noise cancelling works amazing as well. Also stay charged for ever it feels like

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose Never Disappoints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and fit is great. These were a Christmas present for my wife and she loves them. I've tried them out and think they are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Keep getting disconnected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds sound great. I really like them overall, great Earbuds, but unfortunately, i dont know what it was, but randomly, they would disconnect from my phone(samsung s24+)and then connect again. It did it a lot of time. On the box it said made for iPhone but works with android. Im guessing thats why they would disconnect.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Chris,

      I'm happy that you find the earbuds great overall, especially the sound. The "Made for iPhone" and "Works with Android" are not indicators of the earbuds working better with iPhones than Android phones, they are just part of the packaging to make it clear that they can work with either Apple or Android devices. Please try our troubleshooting guide for help with the connection issues: https://bose.life/4im4o8N
      Or reach out to us as we'd love to help you with them: https://bose.life/contact

      Nic - Bose Customer Support bose