Customer Ratings & Reviews

Sounds good but constantly disconnects from my LG C3 tv and I’m doing everything right I’ve read Reddit posts and other reviews saying they have the same issue not worth $900 to be dealing with such a ridiculous problem sound quality is great that’s all I can really say I’ve you own an lg tv don’t buy this soundbar

Picked up my Bose ultra sound bar- like new- open box. Worst pickup experience ever. Just handed over the sound bar right to hand with no packaging or anything to carry home. Took home connected to power and played music just to see Connectivity issues. Loss of bits. And the aacent grill popping out. Not bose standards. I own lot if bose products and i love them. But not this item.

The Bose sound bar not only looks amazing it sounds amazing as well compared to my previous soundbar this one blows it out of the water. I did have a very minor issue with connectivity on my 85in Samsung not turning on the soundbar overnight once I updated the software on the soundbar itself I longer have any issues and the Bose app is very easy to use and I’m very happy with it.

Easy to install and sounds great. I have owned many Bose products in the past and this soundbar that I paired with the SB500 subwoofer has not disappointed. I tried a different brand first trying to save a few bucks but ended up returning it in favor of the Smart Ultra. I have not experienced the connection issues that others have mentioned. Other than the firmware update that took place without warning it has performed flawlessly.

When it's actually on it sounds great, problem is I have to unplug it from the TV so many times when I turn on the TV. The TV is a one yr old top of the line Samsung. Not sure if Bose is keeping up with modern circuitry, it connects as you turn on then disconnects.

Love this product! Only issue I’ve experienced so far is it occasionally disconnects for no apparent reason, and then getting it to reconnect can be difficult sometimes, but the sound quality is incredible and I’ve thoroughly enjoyed it!

Gotta give it a crappy score because the connectivity is awful. Sometimes it will connect with the remote. Sometimes it requires a complete power cycle (I bought a remote-controlled power outlet to make that easier). But it almost NEVER just powers up connected via HDMI. Optical was worse. For this kind of money, and with the Bose name ... shame on Bose! The sound is wonderful. The surround is wonderful (as long as you also buy the rear speakers), and it can be tailored just the way I want it. I like it for sports, above all. The app is good. It's a great product, the best sound bar/rear speaker system I've ever had ,,, once it gets connected. It just shouldn't be this hard. Or this random. No product should be this random, let alone a high end product. I tried all the connectivity options in the app - none of them made it better.

It sounds really good... but is often difficult to get it to make any sound at all and the onky way i can get it to, is by unplugging it and plugging back in and is very frustrating

It is a really good soundbar, but it kept disconnecting from the tv.

The sound quality is excellent, crisp, warm, and very clear. The only disappointing part is I'm having a ton of connection issues over eARC hdmi. Every couple of days the soundbar will not output sound until I hard reset by unplugging it. I've tried updating firmware, resetting to factory, nothing has worked

It sounds amazing, when it works, but I will never buy another Bose product that only has app control. It’s a nightmare. It constantly disconnects from tv, constantly make my tv flash when playing PS5, I know it’s the. Bose soundbar because I never had flickering issues with my old Samsung Soundbar, and it’s near connect to the app to make adjustments. It sounds great but the connectivity issues are so bad. I wish I could get a refund. Do not buy this soundbar, be a soundbar that does not require app controls.

Royal pain in the behind. Connectivity was unbelievably difficult. Do NOT have the HDMI plugged in when setting tis bar up. The Ap will not find the device. After getting the sound bar added in the ap, wifi set, THEN connect it to the TV. After 2 days of messing arround, it worked...once! Id you turn off you TV, good luck trying to get it to work again. The biggest problem, is having to use an AP to use this system it is a terrible and unnecessary interface between the TV and the sound bar. GET RID OF THE NEED FOR AN AP! I returned this Bose sound bar out of frustration. Too bad, it sounded beautiful the couple of times it cooperated. Just not worth the hassle.

It sounds pretty decent, but it often has trouble connecting with my newer LG smart TV. I have to go into the Bose App to get it to produce sound.

Horrible experience. I love the sound and power it had. Had to unplug and replug the bar in daily for the sound to be heard from my TV. Way too much trouble so I returned it and bought a Sony Theater 8 bar and am much happier.

Unit has issues staying connected. Spoke with several people from tech support and they had to replace our unit. The new unit works, but still has connectivity issues. Everything is connected correctly and we have ample wifi for the unit. With the price it shouldn't have this many issues.

I had to return it kept switching from internal to external and back. Then at times it would shut the TV off. I read another review that someone else also had the same problem.

It sounds great when it's working. Never had this much connectivity issue with a Bose before.

Never got it to work properly and the software would not update, does not connect to WiFi either so the software is junk.

Disconnect too often and I had to reinstall it again and again

I always buy Bose some products are great others are finicky this is that finicky one I upgraded from the 700 for the ai sound voice feature seems like it works but the constant disconnects from your device the constant not turning on when you turn tv or cable box on has me calling tech support 5 times since Christmas Day. Extremely annoying and frustrating I just can’t get it to work consistently