Customer Ratings & Reviews
- Model:
- 882963-1100
- SKU:
- 6550611
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Smart Ultra Soundbar for its exceptional sound quality, easy setup, and immersive Dolby Atmos experience. They appreciate the clear voice assistant, powerful bass, and sleek design. However, some users have encountered connectivity issues, with the soundbar occasionally losing connection or failing to turn on automatically. Additionally, the soundbar's price point is considered high compared to competitors, and the Bose app has received criticism for being glitchy and confusing.
This summary was generated by AI based on customer reviews.
- Cons mentioned:App, Power control
Not worth the price tag
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product has major sync issues when using HDMI arc to connect to TV. It does not turn on automatically. The app is confusing and has too many features that are hard to understand for an ordinary person. There are hardly any useful buttons on the soundbar. No power on indicator on the bar. The volume on TV does not have a number and only plus minus signs show. Will not be buying a Bose product again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Harry, sorry to hear of your disappointment with your Smart Ultra Soundbar! If you're having HDMI-CEC issues, e.g. with the soundbar not turning on automatically, go to Settings > Power > HDMI Power and Audio in the Bose app and try the different options there. One of them should resolve the issues you're having. The app is designed to be straightforward and easy to use, however if you're confused by anything, please contact us so we can answer any questions: https://support.bose.com/s/get-help-landing-page?language=en_US. Lastly, information about the soundbar's different LED statuses can be found here: https://support.bose.com/s/display-articles?productId=01t8c00000QEpazAAD&articleId=kA08c000001f8UUCAY&language=en_US. I hope this helps! Warm regards, Fiona M. - Bose Customer Support
- Cons mentioned:Power control
It’s just OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t seem to be compatible with my Sony tv Shuts tv on and off at times
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Joey,
Sorry to hear that you're having some issues in setting up your Ultra Soundbar to your Sony TV, we'd love to help get you connected, reach out to us via https://bit.ly/3UNtwsQ so we can get some additional information and help resolve this for you.
Tegan - Bose Customer Support