Customer Ratings & Reviews
- Model:
- SOUNDLINK REVOLVE CHARGING CRA
- SKU:
- 5722716
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the SoundLink Revolve Portable Speaker Charging Dock for its ease of use and convenient charging capabilities. Many appreciate the speaker's great battery life, impressive sound quality, and appealing design. Some customers have expressed concerns about the price, the absence of a USB cable, and difficulties with the initial connection.
This summary was generated by AI based on customer reviews.
Bad design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because of the design underneath this base, the power cord does not stay plugged in! It’s difficult just to get it plugged into the base and then because they made the corded area curved in an unnatural way it forces the cord out of position rendering the base useless for charging. The design on top requires you to set the speaker on in a specific direction so it’s not just a quick set it down on base and charge! I had to fold paper and shove it up against power cord underneath just to keep the cord in place so the base will work! Very poor design and could have been good. They must have known this but manufactured and sold it anyway. Sadly I do not recommend this item, but it could be good if they just fix how the cord is routed underneath!
No, I would not recommend this to a friend- Cons mentioned:Usb cable
Better used in disk golf
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless and wish I hadn’t of bought it. The speaker fits on the base in a very specific way, have to pick both pieces up and fit them together like a puzzle and hope it stays while plugging in the base. Total waste of money. The speaker can be plugged directly in.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Riss, I am sorry you do not like the design of the charging dock. You are correct, you can charge the speaker directly using the port on the side. I am glad this works for your use case.
Tori Mae - Bose Customer Support
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it. Cannot get the cord which comes with the speaker to go in. Terrible design. I just use the plug for my speaker. I wasted my money
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Cheryl.
Thank you for your post. The charging dock uses a micro-USB B cable. Please make sure that you are using the correct one. If you require further assistance, feel free to contact us at https://bose.life/3BgUIIU. We would love to help.
JaiSan - Customer Support
- Cons mentioned:Usb cable
Poorly desigmed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The track to run the thin usb cable is curved and it is difficult to fit the cable through the curved track into the thin USB port. Why not just have a straight track for the cable. Completely useless
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi there,
I'm sorry to hear of your issue with charging the system.
Have you seen our charging cradle accessory? I have included it here for you: https://bose.life/2AHwafG.
Thanks!
Kerri - Bose Customer Support
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would be a good purchase but it has a few design flaws that makes me regret the purchase. It is pain to keep the power cord in because of the angle and the slightest jiggle loosens it. To actually place the speaker on the charger is also a pain. Even though it looks like you have everything lined up, chances are you don’t and it takes a minute or two to get the right angle. If I am spending $300 on a speaker I should not have to pay $30 extra for a charger
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey,
Sorry to hear of your difficulties connecting the power cable. The speaker uses a standard Micro-USB cable - have you tried swapping it out with a different cable? It should fit tightly and securely in the charging port. If not, reach out to us. We'll be sure to help get this resolved! http://bose.life/globalsupport
Andy - Bose Customer Support
Bose charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have been ,my Bose speaker, but it did not connect well and Did not charge .
No, I would not recommend this to a friendThumbs Down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a Christmas gift for my sister with the speaker itself and the first time she tried to use it wouldn’t work at all. Returned it and got my money back. Bose is usually really well made and always works, but for some reason this one did not. This was probably a fluke, but nonetheless I was pretty disappointed.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey! I'm sorry to hear you noticed an issue out of the box - this shouldn't have happened. I'm pleased to hear you were able to return, but we want you to experience true Bose quality. Please reach out to Bose at and we'll answer any further queries or questions you may have! Sam - Bose Customer Support
- Cons mentioned:Usb cable
Useless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cord will not stay plugged in underneath the cradle.
No, I would not recommend this to a friend Great idea, poor execution
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll be returning this and asking for another one. Typical Chinese crap. Nice idea, works fine, but cord will not stay plugged in. Design does not make any provision for strain relief on cord and gravity pulls it loose. Maybe its just poor quality control and the next one will be better.
I would recommend this to a friendBrand response from Bose
Posted .Hello,
I'm sorry to hear you are having issues with the SoundLink Revolve charging cradle.
Have you tried using the official USB cable that comes with the speaker? Not all cables are created equally, so I would encourage you to use this.
If the issue persists, do not hesitate to get in touch with Bose support here: https://bose.life/2Xll2Lo. We will be more than happy to help!
Kind regards,
Jeff - Bose Customer Support
Charger Bose
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it since it was recommended but did not work with product I bought it for!!
No, I would not recommend this to a friendDock not needed or worth the extra money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power cord does not stay connected. The idea behind it is ok, but in all actuality, the power cord can simply plug into the back of the speaker itself to charge and has no connection issues.
No, I would not recommend this to a friendWaste of money. Do not buy.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless. My revolve has charging issues and the recommendation from bose is to not use the charging dock. So instead of being a covienient way to charge the speaker, it's a complete waste of money.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Adam, I am sorry to hear your charging dock is no longer charging the speaker. This must mean there is some form of damage to it. Please reach back out to us to get it replaced. You can reach us here https://bose.life/2Obd4Tb.
Tori Mae - Bose Customer Support
useless bose charging cradle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no power cord to charge this charging cradle making it useless unless you include one, buy one or reuse the power cord from an old charging cradle.
No, I would not recommend this to a friendwaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only available in black. Doesn't come with its own cable. Connector is flimsy. To attach speaker to the base, you must align it perfectly so it's inconvenient. Don't buy it !!!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Klai,
I am very sorry to hear that you are unhappy with the charging cradle for your SoudlInk Revolve speaker. I would urge you to call customer support if you do not think it is functioning correctly.
Thank you for taking the time to review the cradle and to provide your feedback.
Kind Regards,
Vicky W - Technical Support
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, I thought it brought the wall charger and cord. It's for lazy people. I'd rather just plug it in whenever I need to charge
No, I would not recommend this to a friendWaste of cash
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total waste of money... the sales guy told me that I needed it to play music while plugged in... he lied and I ran out of time to return it.
No, I would not recommend this to a friendPass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid, plug angle on the bottom makes this non-functional
No, I would not recommend this to a friendLooks Nice but ends there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst Bose product I have ever used. It looks nice and feels sturdy but sadly it ends there. The power plug that goes into the base easily comes loose. If you don't touch the charger or base and don't move it at all so that the chord is never touched, the base will charge your speaker. If you bump the wire, it will come loose. There is no lock, no closing mechanism, nothing. It's just an input into the base of the charger. This would be fine if it held it in place but it's so cumbersome to see and insert and then flip the base back over all the while hoping the chord doesn’t come loose again. I’d expect this kind of design from a $1 knockoff item but from Bose, wow, just wrong on their part. I paid $300 for a great speaker but at that price I’d hope Bose would back it up with a cradle that compliments the speaker, not insults it. I was annoyed I had to buy this in addition to the speaker but thought, it’s Bose, the quality will be there – wrong wrong wrong. If you don’t mind plugging your speaker in from time to time (which you’ll be doing with this cradle anyway) I recommend saving your money until Bose comes out with a revised model that does what it’s advertised to do. Purchasing this product, I feel scammed.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Derek,
Thanks for providing you review of the SoundLink Revolve speaker. We're sorry you're having trouble charging your speaker. This is not the experience we want you to have and we apologize for the inconvenience that was caused.
We appreciate hearing the feedback. It seems that the charging port is either loose or damaged. Just to let you know we stand by our products and we're here to help you get the most out of your Bose products. Please get in touch with us by clicking here - https://bose.life/2v8YQJ0
Thanks again,
Mohsin - Bose Support
Bose charger was too big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not have a review as The charger was too big for the Bose speaker I have
I would recommend this to a friendBose revolve sound link charging disc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging usb does not connect well to the charging disc. Very disappointing!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Deyra,
Thanks for your feedback, sorry you have concerns regarding the connection port. Please reach out to your local Bose product support team so we can investigate this for you.
Kind regards,
Tegan - Bose Customer Support