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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.1 out of 5 stars with 1089 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the comfort and fit of the earbuds, with many saying they are the most comfortable earbuds they've ever worn. They also appreciate the open-ear design, which allows them to hear their surroundings while still listening to music. However, some customers have expressed concerns about the price, connectivity issues, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 24 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome earbuds for awareness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying these are not for everyone. These are awesome earbuds depending on your needs. The sound is crisp, the battery life is great, bass is good. How they clip onto your ear is very cool and innovative. I can wear these headphones at work the entire 12 hours comfortably. They are very pricey but worth it to me because I need to be aware of my surroundings and the sound is amazing. I turned on the immersive feature and it’s like you have music playing in your head, I love it. Again, very pricey at $300.00 but what do you expect they are Bose. No noise canceling on these for obvious reasons. If you like to jog outside or want to use them for work these are perfect for you. If you’re looking for perfect sound/bass with noise canceling do not buy these. There are a ton of better options. These are specifically meant for people who want to be aware of outside noises/surroundings. If you have issues with real earbuds falling out or are hurting your ears, these are for you. These earbuds just clip onto your ear with ease. I love the premium feel of the case as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Calling issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello bose I just bought two pairs of headphones, unfortunately, after trying them for two days and reviewing the app, downloading the new software and adjusting the settings, I came to the conclusion that they are really not worth the price of $325 with tax. I am not going to deny it, the sound for watching videos and listening to music is incredible but it is not useful for making phone calls, unfortunately for the price it is not worth it. Supposedly these headphones are also useful for listening to calls and walking down the street and keeping an eye on them, but they don't work for calls. I still have the first open earbuds they released (Bose Sport Open Earbuds) and it's a big difference. What solution can you have about this? I have one more week to return them. Update the software to fix the calling issue. On the contrary, unfortunately I will have to return them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thanks for providing your feedback, we're glad to hear that you enjoyed the design and audio quality of the Ultra Open-Earbuds. We're sorry to hear that you're facing some issues with using the call feature, we recommend ensuring that these are securely placed on your ears and in the correct positioning, you can find some additional troubleshooting here along with a fit guide- https://bit.ly/3ww4pUo If you require any additional support with your product, do not hesitate to reach out to us directly via https://bit.ly/3UNtwsQ where you have a 1 year warranty and a lifetime of available support to you.

      Tegan - Bose Customer Support bose

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but not great, especially for the price. The best part about them is the app.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Price, Volume

    Rated 4 out of 5 stars

    Bose - New open ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the fit is excellent, you will forget you have them on. Please remember these are open ear so they are made to bear everything, your music and everythibg around you. The volume is slightly low so you end up using them in the upper volumn range but stiff very private. They sound very good. I do wish however that they sold them for around $199 as they are a bit steep for what control you have versus all their other products and even though its bluetooth 5.3, you dont have multiple decice capability automatically as you notmally would, its a manual process. Should get an update to change that soon. Overall, i love them, but do feel they are overpriced. Was going to return and wait for price decrease but they just feel like they are not there and dont bother me like all the in ear buds do!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Open Ear Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price - a bit high but expected with this brand Battery Life - great, do not charge very often and last me multiple walks Sound - good for what it is, sometimes hard to hear in loud environments. Comfort and Fit - GREAT! Sometimes I forget they are there. They stay in place. This is not for you if you do not want to hear anything around you. They are NOT noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity, Price

    Rated 4 out of 5 stars

    Great with a couple of cons.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For open ear buds, these have fantastic sound. Decent bass if you crank it up in the Bose Music app. Fits well for my ears. I took a star off for the price, and no wireless charging. No excuse for a $300 pair of buds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the battery life on these . These are comfortable and i can wear them all day , I can even sleep with them . The downside is talking on the phone is super low and the microphone isnt great . People said I sounded low . My boyfriend got a pair and we tested with calls together. We both kinda sounded like robots or like we were talking into a can . He loved the immerse sound for the music so he kept his . I also did not like the style , i looked like inhad on hearing aids or earings in white . Overall i liked these but not for $300 . Call quality is poor and low . I returned them in the end I will only ever buy them again for no more than $100 bucks

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review! I'm happy to hear you enjoyed the Ultra Open Earbuds' battery performance and comfortable fit, however I'm sorry to hear you had difficulty making calls. A few things the user can try here are making sure the microphone holes aren't blocked, resetting the earbuds, and connecting a different Bluetooth device. For anything else, our customer support team is always happy to help. Warm regards, Fiona M. - Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best Open Earbuds!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound for Open Earbuds. Good bass, mids and highs! The Bass definitely rumbles although not as in the Bose QC Ultra Earbuds but you can't compare Open vs. In-Ear. But I was impressed with the crisp sound (Bose audio signature). They also sound very loud. Just be sure you are wearing them the right way to get the best audio. Super comfortable for all day without any discomfort. The battery lasts ALL day!! Call quality is good also. Only downside is that the price is too high, $300 vs the QC Ultra that are now for $249.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Very comfortable. Open ear allows to hear surroundings. Probably about $100 overpriced though. $199 would be fair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great, but not $300 great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and comfort is better than any other open earbud I have tried and it’s not even close. The main issue is the microphone and price. Quite frankly, the microphone is abysmal and by far its biggest performance weakness. The other major issue is it is way too expensive for a product like this when other open-ears are considerably cheaper. I ultimately returned it in favor of a more economical open-ear option.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Brad,

      It's great that you liked the sound quality and comfort of the earbuds. I understand you've returned the earbuds, but should you decide to try the earbuds again. I'd recommend ensuring that the earbuds are positioned correctly on the ear to get the best mic performance from the earbuds. We have a guide available to help with getting the best position of the earbuds here: https://bit.ly/4gKCK4z

      We'd also love to help should you try the earbuds again, please reach out: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about these and wanted to try them out. Out of the box, i was impressed. the immersion mode was pretty neat, turn your head and the audio sounds like its coming from one direction. I loved that i could wear these and not miss anything going around me. Only thing i didn't like was the call quality. Keep in mind, these are not noise cancelling nor are they in your ear. When it came time to make a call, if you happened to be in an environment that has some background noise, it was kinda hard to hear the person on the other line. I found myself diverting the call back to my phone and putting my phone up to my ear (you can still do this without taking off the open earbuds). Not the end of the world but a minor inconvenience if you want to keep your hands free. Ended up returning but might repurchase if they fix the call audio and if they drop the hefty $300 price tag

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Price, Volume

    Rated 3 out of 5 stars

    Not worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable however I was losing tons of volume which made me return it. For some reason could not use it during conversation. Overpriced.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small canal can't stick the typical ear buds in my ear. Great sound, comfortable. Expensive but worth the cost.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I love the concept. To be aware of your surroundings as well as listening to music. I love the aesthetic of them. Took a star down because I don’t feel like they are worth the price point listed. If you have money to waste go right ahead but I return mines only cause I couldn’t wrap my head around the concept.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Price

    Rated 2 out of 5 stars

    Missed the mark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable but really poor sound and volume even for open ear design. Callers said I sounded hollow and several times they had trouble connecting and callers could not hear me. Seems like the product needs better software. Shokz are cheaper and much better.Also, these are very over priced for the options and sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Dan, I am glad to hear you find the Ultra Open earbuds super Comfortable!
      If you are still facing issues with microphone pickup up please take a look at some of these super simple steps to try https://bose.life/431eULD

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Open ear earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good open ear buds, it doesn't hurt ur ears and have a warrenty. Abit expansive but damaging ur ears with cheap products r more harmful.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great but pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, only thing is I feel it’s too expensive for $300. If it’s going to $300 it has to have what the other competition has such as wireless charging, multipoint etc.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for almost a year. Had AirPods beforehand, and will never go back. Pricey, but worth it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    not worth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    theyre cool but i dont think theyre worth the price...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    No worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but when you answer a call you can barely the person who called. They are not worth $300. Bose has to do better

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ronald,
      Thanks for your feedback, We'll be happy to help you with the concerns you're facing with the call quality, you can view out troubleshooting guide here - https://bit.ly/3ww4pUo If you require any additional support, our Bose product support teams will be more than happy to assist you further. Tegan - Bose Customer Support bose