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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 482 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, Bluetooth connectivity, and lightweight design of the HS55 Wireless Gaming Headset. Many appreciate the extended range and find it comfortable for extended use. However, some customers have reported connection issues and consider the price to be high. A few users experienced problems maintaining a stable wireless connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 482 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome sound, comfortable, long battery life!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are super comfortable to wear. Really long range for when I go to the kitchen and grab a snack. Long battery life, literally lasts days without charging. Nice feeling texture to the touch. Awesome sound!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Corsiar wireless HS55 gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery and comfortable on your ears even for longer hours OF use and most OF all a premium sound OF Quality Best for gaming even on watching netflix Movies and listening to your favorite music

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, good sound quality. Would recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Intermittent failures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying this headset I have had several problems with it that make no sense. I should have returned them in the first two weeks after the first issue, but now I am stuck with them. I really hope a software update may fix it's faults. The audio quality is good and the comfort is okay especially for the price. My issues are as follows: 1) At random times the microphone will blast static at the pattern of my voice over any voice application on my PC until the dongle is removed and put back into the computer. The static is so loud and blasting that it causes ear pain/blasts awful static to my friends. I have had this issue with 3 different computers on the same headset, tried different vendor USB controllers, and I have tried it in both Windows 10 and Windows 11 with similar results. I even tried having the headset on it's own USB controller to see if that was causing it (using a utility called USBTREEVIEW). My unit came with the latest firmware installed but I still used the iCue software to force update both the dongle and the headset's firmware anyway with no help to the problem. Sometimes it's a week, sometimes it's a few hours, I have not come up with a reliable way to replicate the problem on command or found any sort of underlying cause. My previous wireless headset did not do this. 2) Sometimes the microphone makes me sound 'like a robot' until I power cycle the headset... While this is better than static, it is still really annoying. 3) The detection of the microphone being up or down seems flawed. Sometimes I move the microphone down and the microphone will not unmute itself until I fully power the headset off and on again. 4) Even when it says it is fully charged occasionally the battery will drain in a few mere hours flashing red and saying low battery when it normally lasts over 12 hours. 5) Sometimes the headset will not connect to the dongle (which will flash red in a weird morse code looking pattern instead of solid white) at all until I switch it into bluetooth mode, remove the dongle from the PC, power off the headset, power it on, put the dongle in, and switch it out of bluetooth mode. I initially thought I was putting it into bluetooth mode by accident and that's when I found that the power button tapped once switches modes (not in the documentation as far as I can find), but when it gets 'stuck' the dongle on the PC side flashes red, and the headset will refuse to connect to the dongle no matter how many times I tap the power button to switch modes. I have to put it specifically into bluetooth mode, connect it to a bluetooth source, pull the dongle out, switch modes back to the dongle mode, and power cycle the headset. (Try this if it happens to you if you are stuck with one of these and you want it to work again). 6) Occasionally the audio will just completely drop out, you'll hear the audio of it connecting/reconnecting, and it will take up to 5 seconds to recover. Again I have no idea how to trigger it, it just happens sometimes. I would not recommend these headphones, do not make the same mistake that I did. My quality and ease of use review ratings are not based on when the headset is working properly, it would probably score around 4 stars in each, if it were not constantly and randomly having problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Okay headset, price isn't worth.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty good headset. You can be able to use bluetooth, fair battery lifespan, arrives with usb, not needing bluetooth if you can connect with usb with some devices. Besides that, its okay but you can use the money to buy another headset like this but cheaper or better. Doesn't have much else like bass changes or anything like that. Otherwise, its okay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Overpriced for the Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I'd like to open this with, I've had 2 of the black version and 3 of the white version of this model, pretty much cause I bought the protection plan on the 2nd one and it was a 10 dollar replacement. The Range on this thing is about 15 feet, which while not bad, is outdone by the 12 dollar headset from Dollar general I had prior to this series. Sound Quality is good. Physical quality is bad. First headset lasted around a year and a half with liberal use of hot glue. Longest life of a headset since is 16 weeks (3.5 months). Every single last time the headset has snapped at the swivel joint linking the non-mic(right hand) ear-muff (see pic). This current one I've has for less then 2 months and it just snapped on me yet again. I am fairly gentle with my headsets. This is honestly insane to have gone through 4 headsets in under a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Inexpensive Quality Gaming Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a gaming headset before as I really do not play much online games. However, I have used standard Bluetooth headphones and they are not designed for gaming consoles so the volume output is pretty low. These Corsair headphones are designed for gaming and let me just say the quality of sound output is great! I have hooked it up to my phone, Switch, PS5, and PC and I am really impressed. If your looking for a cheaper headset designed around gaming this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. No directions were in the box which was a bit challenging, but they work well. Nice rear they are Bluetooth and have a usb dongle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise cancellation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product sounds very good, you get tired of the outside noise for a more immersive experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It’s alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent has a wide connection and overall good sound in games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, good sound can clearly hear footstep especially when volume is high

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Please don’t get these.

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was better than my old void pros. Sound wise it’s pretty nice. But less comfortable than the pros from 2017. A HUGE PROBLEM WITH THE HEADSET IN MY OPINION The hinges where the speakers turn from the head band are made of plastic and just snap so easily. Literally ruins the headset. And is smaller in size as well. Was hoping for a more premium feel. Save your money and go with steel series or even hyper X.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sounds and feels great with glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome! It’s a little tricky to get set up. But once you get it set up, it works efficiently. Just gotta turn my laptop on and it automatically connects battery lasts a good time to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome, good sound, ok mic quality, have not had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality for the price. Definitely would recommend the gaming headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hs55

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was that Protection . To me this my third replacement

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Broken after 2 weeks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 2 weeks of normal use, build quality is wack but sounds quality is ok

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Jacob,

      How did these break after 2 weeks? Please contact our team directly right on our site for assistance.

      -Art CorsairGaming

  • Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how it was packaged, very secure. Liked how comfortable the ear pads are, you could wear for long hours. Love that you can use the usb or connect bluetooth. Also love the fact of the flip up mute option.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Poor quality headset

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless problems. Ear pads fall off after gentle use. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought them for my Brother and he likes them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I much prefer having an audio interface and some quality headphones but my brother can't be bothered. So I got him these as he wanted some that were wireless. So far so good.

    I would recommend this to a friend
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