Customer Ratings & Reviews
- Model:
- 514290-01
- SKU:
- 6574947
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Supersonic Nural Hair Dryer for its ability to drastically reduce drying time and its overall excellent performance. Users appreciate the various attachments and how the dryer leaves their hair feeling healthy. The hair dryer is also praised for its ease of use, powerful airflow, reasonable noise level, lightweight feel, and sleek design.
This summary was generated by AI based on customer reviews.
Love Dyson products but not this one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a huge Dyson fan and own many. From amazing vacuum to Dyson Airwrap. I was super excited to get this hair dryer since I dont bothet w hair dryets since all of my Airwrap parts - accessories does the job. This hair dryer is a letdown. Sadly, it went back and not worth price tag. The cool off of temp is not supported by every attachment, and on the most min level it blows out so much air that I did not expect that and almost burned my hair and scalp. I have felt it. It can take time to get used to it and learn so this so call cool off scalp adjustment does not fool you. In my case I have not felt cooling off to adjust properly and only few attachments worked with it. I didnt expect so much air and heat on lowest level. Honestly, now I can see that all those reviews who were given or gifted free product hyped it up. I achieve better results with airwrap that I own ovet ten years and have upgraded to all new tech attachments. I think Dyson could have done better job with this one. Even if purple one comes w a box, its a shame that such expensive tool they would not include a protective box w patina - topaz color. This product is probably worse than Supersonic hair dryer version. I would stick to that. Only thing I liked about this hair dryer are diffuser attachments but my airwrap has it too. No point. Wave and curl diffuser on this hair dryer did give me more bounce and body in my wavy hair. On the final note, unlike Dyson Airstraight this hair dryer should completely auto shut off when placed down but it does not. It keeps running on cooler temp. That defeats the purpose and should have a capability like Airstraight for the price tag.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Mely, thank you for your review. We really appreciate your time and effort. We are so concerned to hear that you had this experience with your Dyson Airwrap. This does not fall in line with the iconic service standards we aim to provide our customers with, However, we are committed towards providing the best-in-class Experience for our Dyson owners. We do really apologize for the inconvenience caused to you. We would value the opportunity to assist you, to help ensure your concern is resolved, we would like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get this sorted out.
- Pros mentioned:Hair texture
Not what I hoped for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had much higher hopes for this dryer. After my 13 year old $200 hair dryer broke recently I decided to try this beautiful dryer. Sadly and strangely my hair texture felt dry after blowing out my hair with this. I read some other people complaining of the same issue on Reddit (as well as one or two reviews elsewhere). Despite its impressive speeds/engineered capabilities in a lab, it just didn’t translate into an actual good experience. Usually with my old dryer, which also had ionic releasing features, my curly hair would always come out silky smooth. With this one it felt coarser and stiffer/almost brittle dry. Nothing else had changed. Can’t justify $400 for this kind of styling.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having issue with your Dyson Supersonic Nural Hair Dryer. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
More expensive doesn’t always mean better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one I bought I had a problem with. The problem was me. I dropped it while using it on a client. However, you would think a dryer for $400 would be durable right? I exchanged it for the exact same product and it was defective. WHAT A HASSLE!! DYSON! You are supposed to be better than this! This is why you are so expensive! AARRGGHH!!
No, I would not recommend this to a friendJennifer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps turning off. Tried cleaning like it suggested, but still shutting off. I’ve only had this item 2 weeks
No, I would not recommend this to a friend