Customer Ratings & Reviews
- Model:
- OZN10X+
- |
- SKU:
- 6535159
Customer reviews
Rating 4.2 out of 5 stars with 138 reviews
(138 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are pleased with the DEEBOT N10 MAX+ Robot Vacuum and Mop's mopping capabilities, ease of use, app, mapping, and self-emptying function. They appreciate its quiet operation, long battery life, and affordable price point. However, some users have experienced issues with the vacuum getting stuck and having difficulty finding the docking station.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Very good Vac and it has a nice mop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente robot Vac. Bought this vac not knowing too much about this brand but I highly recommend it. The Moo works nice. It could be better but it will save a lot of time from keeping it clean.
I would recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi, Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product. Best, Ecovacs Customer Care
Rated 4 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So this is better than my other robot vacuum which is a Bissell. This is my second vacuum from ecovacs. Great. The battery life is amazing but the water tank is tiny. I have to refill it 3 times on one battery charge. The vacuum tank is tiny as well. When it was delivered the lid sliding close to the charging station so I had to ship it back for them to repair which was disappointing and a hassle. But all in all I’d buy again. Price was amazing
I would recommend this to a friendRated 4 out of 5 stars
Good Robot for the Price Tag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a step up from my previous robot vacuums, but I wouldn't say it's anywhere near some of the more expensive vacuums. It does it's job well and I could afford it. I gave it four starts due to the mop being mediocre at best, but I started putting microfiber "booties" from Amazon on the mopping plate and it works so much better. Also, I keep having issues with the mapping of my home. Its great because you can put up barriers and no mop zones, but the map gets messed up every other week or so and I have to start the process all over again. Overall a good robot for the price.
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Rated 4 out of 5 stars
good product for its price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product, sucks well, does not make much noise, easy to program, the mop is not very efficient
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Pretty good vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is pretty decent it’s really smart about where to go but it does get stuck sometimes. It does very well cleaning so that makes me very happy as i have two dogs and a cat and it connects to my google home and i can choose where it can’t go. The sensor is great it divided the rooms without me having to do anything so it makes it easy when i want a room cleaned specifically. I would buy again
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Great vacuum, clunky software.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a bit to get the software to do what you want - sometimes the vacuum is unable to identify where it is and will begin cleaning the ENTIRE house again. Frustraiting for sure but workarounds are possible - just turn it off, move it to a room that has minimal furniture, and turn it back on.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the vacuum and the app. Needed to adjust the settings so that it would empty more often due to the cat hair in my house. The mopping function works fine, but it's more just dragging a wet rag around the floor and not thoroughly mopping. But I wasn't expecting that so very happy overall.
I would recommend this to a friend Rated 4 out of 5 stars
Upgrade on my vacuum!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum. Works so well and the app is fantastic. Just wish it would empty at docking center and go back to cleaning. It does get full and doesn’t empty until the battery needs to charge.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great for in between deeper vacuum cleaning times
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does great on wood laminate floors. Not quite as good on carpet. Picks up dog hair well. Will use it during the week in between more thorough vacuuming times. Doesn’t replace regular vacuuming with a heavier duty vacuum. Overall, pleased.
I would recommend this to a friend Rated 4 out of 5 stars
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My house has no carpet. It has wood and tiled floors. This vaccume maps and navigates around obstacles  with ease. It has a low profile that allows it to get under the overhang of my kitchen cabinets, thats not always the case with other vacuums. It returns to base evertime. The only issue is if you have a dog with long hair like a lab, when it goes to self empty at the base, it often cant suck the hair out. The two ports it uses to suck the debris out are fairly small when talking about sucking a container of hair out of them. To solve this I just set it to self empty more frequently so it would be less hair clumped together. I dont have amy regrets, its a good vacuum.
I would recommend this to a friendRated 4 out of 5 stars
nice for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice vacuum for the price. cleans good but the mop feature could be bettered
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
great value for purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy install and instructions to work the product. cons no extra cleaning cloth and brush unlike other ecovacs. bought product on sale so its good pricing for now. alexa and smart device applicable.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great Robot Vac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better cleaning compared to the Roomba that we had. Would be even better if the room set-up was easier.
I would recommend this to a friend Rated 4 out of 5 stars
Nice Vacuum it sucks pretty good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sweeper bristles have disconnected from the unit, twice while in use now, but overall, it's worked as expected
I would recommend this to a friendRated 4 out of 5 stars
Good vacuum
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great vacuum, it does its job but for some reason sometimes the map gets moved in the app and then the robot won’t clean everywhere it is supposed to because of the shift on the map and then you have to delete the current map and do the mapping all over which is annoying.
I would recommend this to a friend- Cons mentioned:Docking
Rated 4 out of 5 stars
Pretty inpressive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good , it does go mad at times and refuses to dock.
I would recommend this to a friend Rated 4 out of 5 stars
Software glitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good vacuum. Does the work. The issue is the software. The mapping keeps getting off and i have to re-do the scanning. I wish ot was just set and done.
I would recommend this to a friendRated 4 out of 5 stars
Works Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Placing it a good area is important or else the maps are less useful. Otherwise it works really well, excellent at navigating around things and not getting caught up.
I would recommend this to a friendRated 4 out of 5 stars
My new veronica
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how quiet this model is and that it has 2 rotating brushes for easy pick up
I would recommend this to a friendRated 4 out of 5 stars
N/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good goodgoo good good good
I would recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hi,
Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
Best,
Ecovacs Customer Care