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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 271 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

90%
would recommend
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 214 reviews
  • Rated 5 out of 5 stars

    Eufy Robot Vacuum with Mop is a game-changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Eufy robot vacuum that both vacuums and mops, and I am absolutely impressed! It does an amazing job of cleaning both carpets and hard floors, and the mopping feature is a great bonus for a deeper clean. The setup was quick, and it easily connects to my app for convenient scheduling. The suction power is strong, and it’s quiet during operation. The robot also navigates efficiently around furniture and obstacles. Highly recommend this product for anyone looking for a reliable, smart cleaning solution!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $$ Time value than regular vacuuming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot vacuum exceed the expectation, specially the mopping part. I was in the market for new vacuum, my wife left our Shark vacuum at her parents house, so I was looking at the upgraded version of that vacuum, and it cost almost $500 with the tax. And that vacuum kinda overkill for my small house. So I wanna try this robot vacuum. Not my first robot vacuum, I have Shark robot vacuum before that have self emptying feature. I gave that to my friend. So I find this eufy brand, and do youtube review research about it, was looking for the L60 model, but the X10 was on sale. Still almost double the price, but it have stronger vacuum and better mopping feature. Setting up was a breeze. The app easy to learn once you know what you want the vacuum do. Connectivity is ok, understandable for 2.4 ghz. The robot manuver kinda weird, not what I expect at all with it's algorithm. But it get the job done. It clean every surface that it able to go, considering it size. I like they use bag in the docking, so less cleaning up there, and will last longer than filter that you can clean your self. It's time saver and money saver in long run. I use zero filtered drinking water, for the mop water, that way I don't have to worry a build up in thedocking and the vacuum. It clean your floor and carpet, and you still have to clean the robot. I clean it weekly. I let it run every day for vacuum and mop as needed. Overall it good buy, compare the regular vacuum for the price difference. I have more time doing something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible features for value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 cats and this robot does wonders! This robot vacuum was an upgrade from our last one which was a shark auto empty and the Eufy is miles better. It mapped our home in under 5 minutes and the obstacle avoidance system is incredible, I never have to worry about it like I did my other one. The mopping is a game changer and my floors have zero dirt on them and I only have it run every other day. I did extensive research on mop combo robot vacuums before purchasing it watching YouTube videos, reading forums and I’m so glad I went with it I even got it on sale for $550 so if you have the opportunity to pick one up during a sale, do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Performance – A True Game Changer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufy X10 Pro Omni has exceeded all our expectations! It works flawlessly and handles everything exactly as promised. Since getting this robot vacuum and mop, neither my wife nor I have had to sweep, vacuum, or mop – it truly does it all. The self-washing, self-drying, and auto-emptying station is a game changer. We love how hands-off the entire process is, and it keeps our floors spotless every day. The suction is powerful, the mapping is precise, and it navigates around furniture with ease. If you're looking for a reliable, efficient, and worry-free cleaning solution, this is it. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every single cent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many iRobots thoughout the years since they were the smart robot pioneer brand, and every single one broke as soon as the year waranty was over. After months of research and reading every possible review I could find on smart robot vacuum and mop combo, I decided to give eufy a try and I am gladd I did. This specific model requires very little human intervention and the app makes it so easy to remember when to clean, fill water tank/empty dust or replace which part. The “no-go” zone feature is amazing. Ive used it on rug areas that I dont want to risk the robot not recognizing it and accidentally moping over. The mapping feature is also amazing, it mapped my almost 2000sf home in less than 10 minutes. This feature also divides rooms for you, must of the divisions are accurate but you still have to make your own tweaks since its not 100% accurate. I have set up a schedule for it (because you can set schedules on the app as well) to deep clean my whole home (vacuuming and mopping) from Monday to Friday starting at 10am to make sure it doesnt bother anyone and no one is on its way. Everday I come home from work to a clean floor home where I can walk on barefoot. It’s amazing. Im very happy so far. It looks very sturdy. All Im hoping for now is that it doesnt die on me after warranty expires.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Robot Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and powerful very hardworking vacuum. Good sensor and good quality it map quite accurate aslong as no obstruction on the floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game-Changer for Cleaning!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Eufy X10 Pro Omni from Best Buy, and it has completely transformed how I clean my home. This robot vacuum and mop is packed with features that make life so much easier. The cleaning performance is outstanding—it picks up dirt, pet hair, and dust effortlessly, and the mopping function leaves my floors spotless. The self-washing and self-drying capabilities are game-changers. I love not having to worry about cleaning the mop pad after every use—it takes care of itself! The auto-empty station is another huge convenience, saving me time and effort. Setup was quick and simple, and the app control is intuitive, allowing me to schedule cleanings and monitor progress from anywhere. The mapping technology is precise, and the robot navigates around furniture and obstacles with ease. Best Buy’s service was excellent, with fast delivery and secure packaging. If you’re looking for a top-of-the-line cleaning companion, the Eufy X10 Pro Omni is worth every penny. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best robot mop/vac on the market. I changed the voice to spanish because it's kinda funny. But, the X10 Pro does a great job and the app is very well put together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My X10 Pro Omni Robovac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 dogs and there was hair everywhere, I clean my house but I don’t see any change, but now my house is clean. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum and Mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a really good job at both vacuuming low pile carpet and mopping my tile, and vinyl floors. It does a great job of wasjinga and drying the mop pad. I smelled the mop pad about a week after use and it had zero smell so the drying definitely serves its purpose. I would definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed my life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase because I was tired of sweeping cat hair multiple times a day. I was able to set multiple schedules to keep frequently traveled areas clean. We now don’t walk through the house with our shoes on to keep the floors clean.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: support@eufy.com
      Phone number: +1 (800) 994-3056 eufy

  • Rated 5 out of 5 stars

    Eufy - a new family member

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has saved lot many hours cleaning the house. That time I am able to spend time with my kids. We can also start it and get to the job from wherever we are so that it finishes the job before we reach home .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good about Mrs. Doubtfire! She’s smart, efficient and well worth what I paid! Setup was easy and I set her up and the app myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy X10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eufy X10 Pro Omni effectively vacuums and mops, leaving floors spotless. It boasts excellent obstacle avoidance and a convenient self-emptying base station. While pricey, it's a great choice for those looking for a top-of-the-line robot cleaner that does it all, with the caveat of a bulky base station and operational noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Robo vac ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine it does wonders. I love the fact that I can schedule it to vacuum mop or vacuum and mop together and avoid my high profile carpets. I would recommend this to anybody. Also, no subscription needed like other models

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: support@eufy.com
      Phone number: +1 (800) 994-3056 eufy

  • Rated 5 out of 5 stars

    Time Saver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I clean my floors nearly everyday due to pets and personal traffic. I have an 1.5 hours a day added back to my life! Hands down the best purchase I jave made in a while! Just get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans and mops great. Suction was incredibly strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several robot vacuum cleaners, and this one is the one that does its job best. Easy setup, 100% recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing results

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mops better then I can! Performs better than I expected. I ended up getting a 2nd one for level 2 of the house.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Cleaning Simplified

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got the opportunity to test this small powerhouse for a considerable amount of time, and I'm eager to offer my opinion. The Eufy Clean - X10 Pro Omni It looks premium and sophisticated because to the all-black finish, which complements any type of interior design. It's also very lightweight, which is very advantageous for storage and mobility. With strong materials that give off a sense of longevity, the build quality feels excellent. This feels like a well-made item. To put it succinctly, the eufy Clean - X10 Pro delivers exceptional performance. This bad guy has really amazing suction power. It easily removes pet hair in addition as crumbs, dust, and filth. In addition to being a vacuum, the eufy Clean X10 Pro Omni is a mop. This can handle hard surfaces like an expert thanks to the built-in mop attachment. Its uniform water dispense leaves floors spotless and gleaming. Bid farewell to those antiquated buckets and mops—this robot does it all. It was really easy to set up the eufy Clean - X10 Pro Omni. The Eufy Clean app has several features that make it easy to use and intuitive. You can plan cleaning sessions, change the cleaning modes, control the water and suction power, and even track the cleaning process in real time. I especially adore the mapping tool, which allows you to create no-go zones or identify particular places that need to be cleaned. It resembles having a knowledgeable, miniature assistant who is well-versed in your house. Edge Hugging Mopping, which neatly cleans corners without leaving anything behind, and Smart Track Cleaning, which allows you to touch the robot with your leg to direct it along your walking path and clean that area before tapping it again to dock it back to the base station, are two of the best features that I really enjoyed. It continuously updates you on its activities via voice prompts, asks for your assistance when it needs your manual assistance to fix any problems, and displays all of the vacuum and Mop related activity within the app. Another thing that the Eufy X10 Pro excels at is battery life. Long cleaning sessions are possible with just one charge, and the device knows when to recharge itself by returning to the dock on its own. I can leave it to work its magic while I'm away, coming home to a tidy house. The X10 Pro Omni has really pleased me. My life has been greatly simplified by this little robot vacuum/mop combo, which is incredibly adaptable, effective, and ingenious. This machine will take care of your cleaning needs whether you have kids or pets or just want to keep your house tidy without all the work. When mopping is complete, it automatically dries the mop pads without your help. All you have to do is empty the dirty water tank and refill the clean water tank as needed. It also does all of the other chores for you, such as automatically emptying the dust and washing the mop pads. I highly recommend the Eufy X10 Pro Omni if you're looking for a new cleaning partner. I promise you won't be let down!

    I would recommend this to a friend