Customer Ratings & Reviews
- Model:
- 1045015
- SKU:
- 6384578
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the easy installation, compatibility with Ring security systems, and affordable price of the Smoke and Carbon Monoxide Alarm. They appreciate the peace of mind it provides and the ability to connect it to their SmartThings hub. However, some users have concerns about battery life and false alarms.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life, False alarms
Likely to encounter false alarms
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these smoke detectors installed for a little over 1 year and connected to be monitored with my Ring alarm system. The batteries needed to be replaced after 1 year, so that was the first thing I wasn’t pleased with. I am away on vacation with poor cell signal, and found out that there was a smoke alarm about a half hour after it started. At this point the police and fire department had already responded. I did some research and discovered that false alarms with this particular detector are common. I have since disabled the monitoring so I don’t waste anymore precious time from the PD and FD. The false alarm started and ended in the same minute… the house was unoccupied with everything non-essential turned off… completely ridiculous.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback, David. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your experience. Please don’t hesitate to reach out to us at First Alert at 1 (800)-323-9005.
- Pros mentioned:Works with ringCons mentioned:False alarms
great alarm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this because we have a gas furnace and we have a ring acount. so far so good...was one morning that it went off for no apparent reason, but would for sure by again!
I would recommend this to a friend - Cons mentioned:False alarms
Great combo detector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good priced dual action detector. Only reason I gave 4 stars was one of the three I bought had to be returned. Every 3-4 days the dead battery chirp would go off, usually in the middle of night despite always fresh batteries. Replaced and so far, after 3 weeks all good. Very pleased over all and would recommend- easy install, nice and loud and does the job.
I would recommend this to a friend - Pros mentioned:Works with ringCons mentioned:False alarms
The Little Smoke Alarm that Cried Wolf
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these about 7 months ago. They worked great for the first month or so and then started giving false alarms constantly. Got to the point where they were completely unusable and we had to remove the batteries because they kept going off so much. Giving 2 stars as they work well with our Ring system and send alerts through the Ring app which is nice. If there weren’t so many false alarms this would be a great product.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback, Jack. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your experience. Please don’t hesitate to reach out to us at First Alert at 1 (800)-323-9005. We look forward to hearing from you.
- Cons mentioned:False alarms
Great peace of mind -- watch out for fog though
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good system. I have one in a loft above the garage, and another by the bedrooms. We did have some false alarms because we had the windows open when some intense fog rolled in, but other than that they work great.
I would recommend this to a friend - Cons mentioned:False alarms
Faulty devices, not worth your money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 12 of this alarms to cover basically every corner of my house, 4 of them died within the first year. They just keep triggering the smoke sensor, you remove the batteries, as soon as you put back them, it goes off again. I got only one replaced under warranty, it was very cumbersome process, so I didn't even bothered with the other 3.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Hi BernardoS, we are sorry to hear about this. This is not what you should expect. We will be happy to provide recommendations and troubleshooting steps to prevent nuisance alerts and help with the replacement of your units. Please reach out to First Alert Customer Support at 1 (800)-323-9005 and we will be happy to assist you. - Maria
- Cons mentioned:False alarms
Worthless, false alarms
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 7 of these connected to ring alarm. 5 of them have false alarmed. Once i didnt get to my phone quick enough and the fire department almost broke into my house. These detectors are trash.
No, I would not recommend this to a friend - Cons mentioned:False alarms
Good price but causes false alarm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.False alarm woke everyone at night and almost caused the fire department to come over.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback. We apologize for the inconvenience. Several things could have caused the false alarm, like improper placement or the unit requiring a cleaning. We would like to speak to you to better understand what may have caused this. Please don’t hesitate to reach out to our First Alert Consumer Support team at 1 (800)-323-9005 to assist with a troubleshooting or a possible replacement.
- Cons mentioned:False alarms
Too many false alarms!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had so many false alarms with this alarm. Horribly, unbearably loud. Troubleshooting did not work. Had to cut the breaker and take out the batteries to get it to stop.
No, I would not recommend this to a friendBrand response from FirstAlertProductExpert
Posted .Thank you for your feedback, Jess. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your experience. Please don’t hesitate to reach out to us at First Alert at 1 (800)-323-9005. We look forward to hearing from you.