Customer Ratings & Reviews
- Model:
- FFSGS6244-48BLK
- SKU:
- 6507037
Rating by feature
- Quality
Rating 4.1 out of 5 stars
to a friend
Arrived Damaged, Horrible Customer Service.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This arrived damaged and I have been trying to get fair compensation or a new unit for over 4 months!!
No, I would not recommend this to a friendBrand response from CTM Group
Posted .Hey Steve,
We were unable to find your email in our database. Please contact Forno directly at info@forno.ca for immediate assistance, rather than reaching out to Best Buy. We'll ensure you receive the help you need promptly.
Incomplete purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come complete with installation kit or handles. Very displeased with the service best buy has provided.
No, I would not recommend this to a friendBrand response from CTM Group
Posted .We apologize for this inconvenience, we can gladly send you missing installation kit or handles. Please just forward all your order details to mypart@forno.ca and we can provide any parts you may need!
very bad service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered wrong color and model, and not responding to my request that I made a few days ago
No, I would not recommend this to a friendBrand response from CTM Group
Posted .Hi Minoo,
This model features two doors. The stainless door comes pre-installed on the unit, while the red door is shipped separately in its own box. Therefore, you should expect to receive two boxes. If you find that the box containing the door is missing, please contact us via email at Info@forno.ca, and we will promptly send you a replacement door.
Thank you,
Jack
48 inch FORNO Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on Nov 22.. My Delivery was cancelled 4 times
No, I would not recommend this to a friendBrand response from CTM Group
Posted .Hi Buggs,
All our shipments are handled by Best Buy directly however, we are always here to assist. Please just reach out to inof@forno.ca and we can provide guidance on what may be occurring with your order.
Not recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended 1 month later still waiting for my stove and bestbuy has no idea were its at.. called forno customer service no answer save your time buy a different brand that will have good customer service and deliver on time
No, I would not recommend this to a friendBrand response from CTM Group
Posted .Please reach out to us at info@forno.ca and we will give you a status update on your order and ensure it arrives to you as quickly as possible!