Customer Ratings & Reviews
- Model:
- GDSP4715AF
- SKU:
- 6550554
Rating by feature
- Cleaning Quality
Rating 4.3 out of 5 stars
- Dry Quality
Rating 3.6 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Gallery 24" Top Control Built-In Stainless Steel Tub Dishwasher's quiet operation as a significant advantage. However, they also express some dissatisfaction with the drying performance across various wash cycles, noting that dishes sometimes remain wet and that longer cycle times are needed for optimal results. Some users find the drying insufficient even on longer cycles. The extended cycle times, particularly when using certain options, are also a point of concern for some customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cycle time, Drying
Poor or no drying depending on cycle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't notice in the reviews and specs I read before purchasing this unit (GDSP4715AF) that it does not use a heating element (i.e., the metal ring at the bottom), and didn't even think about researching that particular component (or the lack of) in this model. Came to find out that drying is poor in all washing cycles and not drying at all in the Quick cycle even though there are the same Dry settings for the Quick Cycle (Air Dry plus Heat Dry plus MaxBoost). I've always prefer the Quick wash setting on all my previous dishwashers but would not be able to use it with this model if Heat Dry is not available. The pic I posted in this review is how the dishes look after choosing the Quick cycle with MaxBoost driying cycle (soaking we). Mind you that I just replaced a 1-yr old Samsung dishwasher that was working great for this Frigidaire model because of the sleek design, upper rack, and 'new technology' but I am now regretting doing this and looking at returning/replacing the dishwasher again just after 5 days. Full disclosure, I am waiting for a Frigidaire tech to come and look at it to see if there is an issue with the unit I got (Frigidaire must fix or replace this unit), or confirm it is working as designed which will make me return it and get another model. I'll update this review once I get that answer. Lastly, the duration of the cycles (specially when using Heat Dry or MaxBoost) is significantly longer than any other dishwasher I’ve owned. I encourage potential buyers to research and compare the cycles’ durations. If a 3 ½ cycle (e.g. Normal) is not an issue for you, then duration is something you need to consider with this model.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience did not match your expectations. Please know that we never want our consumers to feel unhappy with their investment. Your experience matters to us, and we want to make sure that your concern is getting the assistance you need, 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
- Cons mentioned:Cycle time, Drying
I regret not researching this dishwasher more
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has no heating coil! I didn't even know this was a thing. My old Maytag would be steamy when I opened it and my dishes near dry most times. This dishwasher does not have a heating element and the water is about 90 degrees at most - I tested it. To get it hotter, I have to run my hot water for about 5 minutes before-hand. Also, cycles are very long with sanitize (which we use for home brew beer bottles) being over 3 hours! I've decided to use the 1 hour cycle with max-boost dry...but I have to make sure my dishes are debris free. Sadly, this new, more expensive dishwasher makes me want my old Maytag back again!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello PamH,
Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
- Cons mentioned:Drying
Lousy dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't clean food off the dishes, first two weeks "clean" dishes tasted soapy, never dries the dishes.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for reaching out. We’re sorry to hear that your dishwasher isn’t performing as expected. Dishes should come out clean, dry, and free from residue, so we understand how frustrating this must be. We’d love to help troubleshoot and find a solution. Please don’t hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We’re here to help and want to make this right for you. -Yhano
Purchased as a replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. Still trying to figure out the settings.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, MrsA! Thank you for taking the time to share your experience. I’m sorry to hear that you’re finding the settings on your appliance difficult to navigate. We understand that user-friendliness is important, and your feedback is invaluable as we work to improve our products.
You can always consult your complete owner's manual for any use & care recommendations and tips:
https://content.syndigo.com/asset/55d57b0b-8ced-4013-805e-72d617c96a11/original.pdf
One of our main goals is customer satisfaction, and if there is anything we can do to improve your experience or have any other specific assistance with your dishwasher, feel free to connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST. We will utilize all available resources to assist you. ~Juan