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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 79 reviews

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Rating by feature

  • Performance

    Rating 3.9 out of 5 stars

  • Cook Settings

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are positive about the 1.5 Cu. Ft. Mid-Size Microwave's ease of use, convection capabilities, size, and performance. Many appreciate its sleek design and find it convenient and versatile. However, some customers reported issues with the turntable and display, and a few noted that the microwave is somewhat noisy. The overall user experience appears to be largely positive, despite some minor reported problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Display, Turntable

    Rated 2 out of 5 stars

    Keep looking if you need for more than 1 1/2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect microwave the first 1 1/2 years, but it quickly declined. The number on the far right of the display has 1/2 a number showing. Just the bottom half went out. To replace that part is $200+. Then randomly it started spinning the turntable when IT'S NOT ON! We won't even have it cooking anything and it will start making a noise which we figured out is the turntable rotating. We shut the power off for fear of not knowing the cause and not wanting to burn the house down.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Turntable

    Rated 1 out of 5 stars

    Open Box "Excellent"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was listed as Open Box "Excellent." We received it and opened it to install it and it looked like someone had thrown it across a room. The door was broken off, the bottom was dented and a wheel was broken off from the turntable inside and placed into the accessories bag, which only proved that this battery didn't happen enroute. I'll never buy an open box item from Best Buy again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Display, Turntable

    Rated 1 out of 5 stars

    Terrible purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst microwave ever. We bought one of these when we redid our kitchen 4 years ago. The microwave had a switch stop working for the door causing us to have to have someone replace it because the turntable kept spinning when the door was open and the machine was off. A few months later, the microwave quit working. Due to cabinet size, we had to order the same one. Two years later, it stopped heating. Paid $250 to fix it. A couple of months later, the switch broke and the turn table keeps turning. This morning, two days after the turntable issue came up, it stopped heating AGAIN. Oh and the led on our display panel isn’t fully lighting up.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to look into this further for you and get some more information. Would you mind sending us a DM/PM on any of our social media pages and please reference this review. GE_Appliances