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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4 out of 5 stars with 79 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.9 out of 5 stars

  • Cook Settings

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are positive about the 1.5 Cu. Ft. Mid-Size Microwave's ease of use, convection capabilities, size, and performance. Many appreciate its sleek design and find it convenient and versatile. However, some customers reported issues with the turntable and display, and a few noted that the microwave is somewhat noisy. The overall user experience appears to be largely positive, despite some minor reported problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Rated 1 out of 5 stars

    Door closing problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon getting the new microwave oven home I noted the door does not close evenly and sometimes does not latch. I request that I be contacted regarding a remedy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Turntable

    Rated 1 out of 5 stars

    Open Box "Excellent"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was listed as Open Box "Excellent." We received it and opened it to install it and it looked like someone had thrown it across a room. The door was broken off, the bottom was dented and a wheel was broken off from the turntable inside and placed into the accessories bag, which only proved that this battery didn't happen enroute. I'll never buy an open box item from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive and i got two year warrenty period and exactly issue starting after two years After two years start giving issues and now not working

    No, I would not recommend this to a friend
  • Cons mentioned:
    Display, Turntable

    Rated 1 out of 5 stars

    Terrible purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst microwave ever. We bought one of these when we redid our kitchen 4 years ago. The microwave had a switch stop working for the door causing us to have to have someone replace it because the turntable kept spinning when the door was open and the machine was off. A few months later, the microwave quit working. Due to cabinet size, we had to order the same one. Two years later, it stopped heating. Paid $250 to fix it. A couple of months later, the switch broke and the turn table keeps turning. This morning, two days after the turntable issue came up, it stopped heating AGAIN. Oh and the led on our display panel isn’t fully lighting up.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to look into this further for you and get some more information. Would you mind sending us a DM/PM on any of our social media pages and please reference this review. GE_Appliances

  • Rated 1 out of 5 stars

    Poor Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was to be delivered 12/19/17, it certainly was NOT.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Display

    Rated 1 out of 5 stars

    Discontinued and for a good reason!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Year three the microwave started breaking down. Display went bad. The display started to lose pixels. Wouldn't heat up food at times. And then completely stopped heating. contacted GE. They said that they can send some one out to fix it but it'll cost a minimum $250.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GE profile built in microwave - not worth the cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple issues with this microwave. I had to return it for service at least 4 times. Unfortunately Bestbuy choose to send it out vs order a new one or swap for a different manufacturer. Painful process over the last 4 years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this ! it is going to last 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are lucky, this unit is going to to last 2 years from the day that you purchase it. The manufacture knows that in order to keep selling, this item shouldn't last more than that. Nobody told me, I experienced myself, I gave a very gently use to my unit, no children, only two adults, and it lasted two years.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for your review. Rest assured that GE Appliances is committed to making quality appliances. This microwave is made to be used for many years. We will pass along your comments to the design team. If any additional questions come up, please reach out to us at the “contact us” link on our www.geappliances.com website. Emelea@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Doesn't last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed three months after the three-year protection plan ended. Best Buy charges $85 to ship it to a service center for repair, plus parts and labor. Oh, and it's estimated three to four weeks to get it back.

    No, I would not recommend this to a friend