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Customer Ratings & Reviews

Your price for this item is $97.99
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Customer reviews

Rating 3.9 out of 5 stars with 32 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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72%would recommend to a friend

Customers are saying

Customers find value in the thermal carafe of the 10 Cup Programmable Coffee Maker with Single Serve and Thermal Carafe. They appreciate that it keeps their coffee hot for hours, with comments like "The thermal carafe keeps my coffee hot for hours!" and "Stainless Steel Thermal Carafe holds coffee temperature very well."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 32 reviews
  • Rated 5 out of 5 stars

    Best machine EVER!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I've been looking for a coffee maker for a while. Bought two cheap ones (Not in price but in material). Returned them, and found this baby!!! Best machine ever!!! No more McDonald's coffee for me. This makes a hot cup of Joe everytime, and the settings that you can use are pretty dope also!! No complaints from me. If you want a good cup of joe from home, i highly recommend this GE Product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely excited to get this stainless-steel pot. Unfortunately, it was defective. I tried to brew twice and twice was left with a mess to clean up. They one other thing I did not like is the way the plastic is around the top. It limits pouring.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your experience and feedback about the coffee maker, as it helps us work towards improvements in the future. Regarding the clean up concern, water droplets may build up in the brew chamber from steam and cause dripping before, during, or after brewing. To prevent drips, wipe off water droplets with a clean dry cloth after each use. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    A beautiful piece of appliance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful appliance. It works flawlessly and perfectly brews my coffee. Sleek design and easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE Coffee Machine E4 code

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine last July 30 2024, not even a year, this coffee machine has show E4 code 2 days ago, I watched the video on YouTube how to fix or reset it, till now isn’t working. Is this okay to return or able to replace?

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We know any issue with your coffee maker must be concerning, especially as you haven’t yet had the unit a year. We want to help. For an error code, we recommend disconnecting the unit from power for a couple of minutes before reconnecting; this resets the electronics and can often resolve an issue. You can then reset the clock and test the unit. If the error code displays again, the coffee maker would need to be replaced. You’re still within the warranty timeframe if you need to take advantage of that, and information on the limited warranty is available on page 11 of the manual; that can be viewed on our GE Appliances website when you look up the model number and go to the product page. -Sarah@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    Not black and stainless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few things to note: The body of this machine is gray and stainless, not black and stainless (as is more common in appliances), the carafe doesn't empty completely when you use it to pour water into the reservoir (which is frustrating), the lid to the carafe is a little finicky, the single serve function does not measure out the water - it appears it just uses however much is in the reservoir, so you have to be careful (it doesn't let you pick between 1 and 4 cups - it's just one setting). I bought this machine over the glass carafe model because I thought I'd like the stainless carafe - but I'm not sure I do - I'm hoping it keeps the coffee hot enough to make it worthwhile. Other than that, I find this to be a pretty basic coffee maker, and a little large for what it does... GE is not the best in this area, but the price was right since I bought it with rewards.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get One!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Stainless Steel Thermal Carafe holds coffee temperature very well. Getting that last drop is somewhat difficult, but I drink several pots of coffee a day, so there really isn't a last drop for me... Needless to say, I have not tried the single serve option. I also like the #4 Cone Shape filters. Less chance of collapse and the accumulation of grounds in your cup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cuisinart

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new coffee machine!!! Easy to program and keeps our coffee hot!!! Quality is very good and I feel we got our money’s worth!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the option to just do one cup or a full carafe of coffee with this coffee maker. Not a fan of the lid, though. It is hard to get on and lock and has fallen off multiple times when pouring coffee. It looks nice on the counter, but I would not pay what I did for this if I had tried it first and just gotten a cheaper coffee maker.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear you’re enjoying the flexibility of brewing a single cup or a full carafe. We appreciate your feedback on the lid design and will keep it in mind as we continue to improve our coffee makers. Lauren@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Sturdy and makes good coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this coffee maker however I did not realize that I can not see the water level in the pot and it is difficult to read on the side. Think it is overpriced too.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your feedback on this model. User experiences with our products matter to us, so we appreciate you taking the time to share. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Steel is a good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because we like our GE coffee maker but the glass carafe broke. This steel pot should last. Holds a bit less than the glass model, but stays hot much longer. Lid is a bit finicky, but any adult can figure it out. Comes with an interesting activated carbon filter in the water reservoir, which presumably helps filter your tap water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee maker for the price. Easy to use and multi functional. Make a cup or enough for everyone. Has a filter for water, tells you when to descale. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norman Fox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it Works great and uses it everyday Thanks for good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new coffee maker. Out keeps my fresh brew hot in the thermal carafe. I like the single serve and 1-4 cup size options. I use them all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good except the clock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee, quick brew. Can make varying amounts. Clock did not work upon arrival so unable to use brew ahaead function.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're having trouble with the clock on your coffee maker, and we apologize for the disappointment. Please reach out to BestBuy to further discuss this issue. If they're unable to assist you for whatever reason, please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed). We're confident they'll be able to assist you further. - Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Coofee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid coffee maker for the price. Makes 8 cups rather quickly and the thermal stainless coffee pot keeps my coffee HOT!! Recommend making this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. We bought this for the camper. We will be purchasing one for the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee pot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee pot! Makes great coffee and stays warm for an hour or more. Easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I works perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work excellent love it , makes the best coffee ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with a GE product. I love this coffee maker

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No hotplate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't stay hot long, makes it fast and its easy to use.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your feedback with us on this coffee maker. We will be sure to pass it along to the proper teams for further review. We're glad to hear you enjoy the speed of the coffee maker and the ease of use. We're confident despite the lack of a hot plate, this unit will serve you well for years to come. - Julia@GEAppliances GE_Appliances

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