Customer Ratings & Reviews
- Model:
- GTW585BSVWS
- |
- SKU:
- 6530135
Customer reviews
Rating 4.4 out of 5 stars with 665 reviews
(665 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the 4.5 Cu. Ft. Top Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and the inclusion of an agitator. While some experienced issues with the spin cycle's noise and occasional imbalance, the positive feedback on cleaning ability and user-friendliness outweighs these concerns. The glass lid is also a frequently praised feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Loving it so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Older Ge washer was having balance issue, tho it still could somewhat work, decided to finally get a newer one and went with this one after researching a good washing machine with this budget. Had issue with water leaking at bottom, but upon further troubleshooting , i just needed to tighten the drain hose better and unrestricting the outlet a little more so water could exit easier fixed the issue. Then started putting it to work washing several laudnry and it ran great, not too loud, and clothes were pretty clean and finished alot quick, i like the ability to select the fill options, the glass lid was a game changer to actually see how my clothes were doing. I like that it has the agitator similiar to the older model which fit my checklist. Overall im enjoying it, would recommend. 
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 3 out of 5 stars
I'm going to be honest. I don't love this machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely hopeful and excited when making this purchase, especially since I'm a cloth diaper mama. I liked that it has deep fill/water level control, so many load control options, and a large drum with an agitator. However, I just dont feel this washing machine does the best job. For example, our 12 year old son is in sports and I can still smell his body odor in the armpits of one of his shirts after it's been washed.... everytime! I even went as far as purchasing tide pods with Oxi bc maybe I'm not using enough detergent (since you dont need much) but no. That wasn't the issue! Not to mention, I have sensitive skin and cant do these heavily scented detergents. I'm not overloading the machine either so I just don't know. The auto sense water level will have dry clothes sitting on top of the water, even after the machine is finished, so I'm always using deep fill (which is only available with some of the wash settings). I'm not sure how that's an effective clean if the clothes aren't even wet. Our son also slipped in some mud and it took a few washes to get it clean but there's still a light stain... even tried shout. My old kenmore WOULD NEVER! I'm still trying to get my cloth diaper wash routine down also and its been over a month since we received the machine. They're getting clean but figuring out load size and detergent amount has been a struggle! I can't get the manual for just my machine either which is kind of annoying as I was looking for cleaning instructions as well as the control/settings info. It gets the job done, I guess, but I considered returning it each day before the window closed and wish I would have just gotten a refurbished kenmore. They don't make washing machines like they used to. I like that it has the glass top so I can see the clean/agitation and that I can open it unless its spinning (although I wish it would continue washing when opened). I like that you can delay the wash (up to 12 hours) if needed, it comes in handy when you have to leave but want to let the water heat up before running a load. I like the soak/extra rinse, deep rinse options as well. I really wanted to love this machine but it fell pretty short. Hopefully I can figure out the best settings to get an effective clean but at this time, I would not recommend this to a friend who's looking for a new machine.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Wages good but some problems.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes the clothes pretty good. Gets a little wobbly during the spin cycle. But doesn’t bang. The main selector knob fell off the first day and won’t snap back on completely. It just falls off again the next time you touch it. The buttons crinkle like they have a plastic film embedded in them. Makes them feel fragile. I may return it because of the knob issue. The matching dryer has none of these issues.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first washing that was delivered was damaged but they replaced it with another one. Excellent in cleaning the clothes
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally in love. Never have my clothes been sooo clean. Not only do they feel clean they smell amazing. Definitely will be recommending to friends and family !
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Highly recommend!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine! I was so tired of our front load washer and this one has been an amazing replacement. We use cloth diapers and I love that we can customize the cycles for optimal cleaning!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer . I have the stackable set as well great product!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, washes great, it was a great purchase. It works great.
I would recommend this to a friend - Pros mentioned:Cleaning performance, SizeCons mentioned:Balance
Rated 4 out of 5 stars
GE top load washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this washer for about a month now and have used just about all of the settings over that time. First, the washer does a terrific job of cleaning the clothes. The tub has the ability to hold large items such as a comforter. It's located in the basement so the noise of changing cycles isn't that noticeable. However, there are a couple things that I need to comment on. This washer has the fabric softener holder in two locations. One being in a drawer with the detergent bin, the other on the center shaft. Sometimes, if I used the drawer bin, the fabric softener wouldn't be distributed into the tub. So, now I use the bin in the tub. A more disturbing issue is with the machine going off balance very easily. I always put clothes in the tub evenly, but during the start process, the tub will spin briefly as the water is filling. At times, this moves the clothes around unevenly. Fortunately, I only run the washer when I'm in the house, so when this happens I stop the washer and rearrange the load. One last thing to note, the washer is pretty tall. If a short person (like me) uses it it might be suggested to have a step stool handy to reach any clothes in the bottom of the tub. All things considered, this washer is very good. I would suggest it to anyone.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Love my new washer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It washes really good. It does big loads too. I am so happy to have the glass lid too, you can see whats going on during the wash. Only thing i wasn't given a washer instruction book had to figure out how to use but wasn't hard.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Noise level
Rated 5 out of 5 stars
Features I wanted
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a GE Profile washer in 2004 - yes, 20 years ago, and I finally had to buy a new one. In 2013, I had it serviced because it wouldn't spin, and, since it was within the 10-year warranty, the transmission was replaced free of charge (paid couple of hundred for labor) and it lasted until this year. This GE washer had all the features I was looking for: top load, agitator, water control, and glass lid (so glad because it taught me unless you select deep rinse, it just squirts water during spin cycle). There was, however a slight learning curve and I wish it had more "my cycles" (old one had two). Also, two minor issues are: the tone to denote end of wash is too low to hear in another room and the machine always turns on when the lid opens - why when it has a power button?
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Ver Efficient Washer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Iam very happy with this washer. The sensing feature on filling the machine is one of my favorites. It senses how big the load is before it fills and chooses the right level to fill the machine so I do not waste water. It also senses how many minutes the washer will tkae to complete cleaning the load. It does a great job of cleaning my clothes. I love my new washer and I got a great price on it at Best Buy.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Noise level
Rated 5 out of 5 stars
Great Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned this great washer for a month. Replaced a 17 year old washer that finally gave up. I tried another new one, different brand, that was auto only and returned it. This one is so much easier to use and so much more versatile that I just love it and the price was almost the same. This gives full control of everything, and I can set it and leave it alone. My clothes come out exceptionally clean. It's almost as easy to use as my 17-year-old one was. It must be the best one out there because I can't think of anything that would make it better. I especially like the incremental water level feature that lets me add 3 gallons (or more) extra, after it begins washing. I highly recommend this great machine.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 3 out of 5 stars
Love my washer but customer service is lacking!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, I'll begin with the washer. I absolutely love it and give the washing machine a 5 star! I looked at and did a lot of research on washing machines with the features I wanted at an affordable price. I am extremely happy in choosing this washing machine. My favorite feature is the water control and deep fill. I saw a lot of reviews for other washers that would not fill with enough water for a effective clean. This does a wonderful job! I chose to buy this washing Machine from Best Buy because I have always liked the help I've gotten from customer service and Geek Squad. However! I give customer service a 1 star. I have been EXTREMLY upset and angry at their lack of help with my purchase! My washing machine was damaged in the delivery. I spoke to the "Large Product Fulfillment Resolution Team" and we came upon an agreement to resolve the issue. After over 2 months, time and energy spent making multiple calls and having to drive across town to try and speak to management in store, each time being told it will be taken care of, this is still not resolved! Did Best Buy promise to resolve this issue with no intension of actually following through?! Did they figure if they kept putting it off I would eventually forget? Since I can't seem to get the help from calling customer service or going into the store (because they apparently are not the ones that deal with the issue) perhaps leaving a review on my extremely negative experience with their customer service will get someone to contact me who WILL resolve this issue!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
If I loved this washer more, I'd have to marry it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely adore this washing machine! It has a wonderful agitator that actually washes the clothes (as opposed to my old Maytag impeller), and I can actually set the water level, unbelievable! There are many cycles and most are customizable. Epic wash job and it spin dries the clothes really well. I love it!
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Noise level
Rated 5 out of 5 stars
Makes doing laundry easier!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love thw washer! Great capacity and so quiet!!! Clothes are extra clean with high efficiency water use.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Noise level
Rated 4 out of 5 stars
Pretty good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike the matching dryer, I really don't have a lot of qualms with this washer. Great capacity, seems to fill to the appropriate level for the load size (since it's Energy Star, that's a bit plus for me) and gets the clothes clean. If the matching dryer worked nearly this well, I'd feel a lot better about supporting GE products again.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Noise level
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very easy to use. Cleans well. Very Quiet
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Noisy but cleans/crossing our fingers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Agitator & how clean it gets our clothes... It is noisy though & it is our 2nd one within not even a full month. This one so far, is doing good... I will except the noise unless it causes issues as the other did.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of useCons mentioned:Spin cycle
Rated 5 out of 5 stars
solid washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.happy with this washer. cleans good. easy to use. spin cycle can be a bit loud at times. over all it’s a good machine.
I would recommend this to a friend