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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 664 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the 4.5 Cu. Ft. Top Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and the inclusion of an agitator. While some experienced issues with the spin cycle's noise and occasional imbalance, the positive feedback on cleaning ability and user-friendliness outweighs these concerns. The glass lid is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    You can see it actually wash your cloths!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was bought to replace one almost exactly like it. It is quick and has a digital screen that shows you how much time is left until finished! It is rated 4 stars because the previous one ( same brand and almost identical) broke down after no warning. However, the previous one did work for almost 6 years.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do NOT buy GE products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE products are the worse. I got my house 4 years ago and bought GE products because they were supposed to be reliable. I got this washer and a fridge. This washer 1 year and 4 months ago. Good thing i got extended warranty for the washer so they are supposed to fix it or replace it after breaking down on me in the middle of a cycle. The warranty process with BestBuy has been a nightmare btw. I had problems with the GE fridge (expensive) just a little over a year after i got it. I was lucky they did an exception for the warranty since for that one I didn’t get extended warranty. I feel like they make them unreliable on purpose.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking a moment to share your feedback. We're glad to hear that you were able to receive a resolution for the issues your experienced with both units. We hope you allow us to work hard to earn your trust again. We appreciate you being part of the GE Appliances family. GE_Appliances

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Washer went out!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it a zero I would! I my washer was delivered September 25th and by October 12th it went out. How can a washer that brand new go out that fast! Now I have to wait to get it fixed this sucks! I’m a family of 6 a washer at home is a must. This was my first time ever buying a brand new washer and for it to go out less than 3 weeks just sucks.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Disgraceful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one leaked. Second one came damaged now they want to charge me more tax for a replacement of a damaged machine. Horrible horrible place to do business

    No, I would not recommend this to a friend