Customer Ratings & Reviews

There is so much that I love about this machine. I love the way it looks. Its sleek and I like the buttons. I love that I can make my own choices about temp and water height. I love that I can look through the lid and see what’s going on. I love that it’s soft close, no more slamming for us! I love that it spins well and greatly reduces the amount of drying time. I love that its easy to keep open and it doesn’t smell. I love that I can add things as its filling. I love that it has deep fill and a my cycle feature. I love that it has an agitator and for the first time in a long time, I feel like my clothes are really clean. i love the soak and extra rinse cycle. I love that it has drain and spin. I love that it agitated my clothes so well and didn’t tie things in knots. I hate that the lid opens in a way that gets in the way of the buttons. Why open up?? I hate that it takes a LONG TIME for it to stop spinning and unlock the door. so if you have a balance issue, it takes a while to get it right. I hate no matter how you save your my cycle, the load size always reverts to “sense.” So if I save it as a max size load, when I push my cycle again, it turns it to sense. I hate that I cant use sanitize cycle and choose the water level. I hate that the senser does not use enough water. I hate that every time you open or close the door it sprays water. So if I open it at the end of a cycle and I decide I would like an extra spin to get jt “good and dry,” when I close the lid and press drain and spin, it shoots water twice. About two seconds. Really odd. I hate that I can’t use deep fill on every cycle. Again, I say, there is a lot to love about this machine and I really wanted it to be my next machine for the next 10 years. But these things are making it to where I need to return it and find something different.When I choose a pre-programmed cycle, I should be able to change any one of the options if I so choose. I should be able to choose whatever I want. I hate that the signal is too too quiet! You can barely hear anything when it doesnt make a peep when its changes cycles (if you want to put softener in the middle of the agitator for the rinse). I will also say that I went from stackable to top load and I did not consider how much space I would lose for storage of my drying racks (we do a lot of air drys for our tall ppl clothes — which is why I LOVE an extra spin!) and other laundry accessories. Thats my bad though and in no way is a fault of the washer. All that to say, I’m going back to a front loading stackable.

Washer is good besides the noises it makes and the aggressive spin that makes it walk across the floor

happy with this washer. cleans good. easy to use. spin cycle can be a bit loud at times. over all it’s a good machine.

It’s a pretty good machine but not as quiet as I wished for. After a few months I noticed that because of the steam rust started to build up on the lining of the panel, bleach leaked out from the bottom and now its cutting off during the wash cycle so the clothes aren’t washed properly…and I’ve had it less than a year.

Unbalanced spin sometimes but cleans clothes well.

Overall, a good washer, but sometimes it gets a little wobbly during the spin cycle.

Not used to these upgraded washers. I hate the spins on these very unbalanced

I am not happy with this washing machine. It washes quicker than it says so I don't feel like clothes are getting cleaned all the way. Even at high spin, the clothes are sometimes soaked. Sometimes there is still soap on the clothes. Yes it has a soak cycle, but it does not move the clothes around when it is soaking.

Purchased the washing machine on August 11. It broke on September 12. It wont spin the water out. The earliest GE can get a repair tech to fix it the 17th.

Was an awesome washer the first 4 years. Then every few weeks something else would break and even though we had a 5 year extended warranty we were told they wouldn't cover anymore repairs-we were maxed out (the 5 years weren't up). Now we have a washer that wastes water, may or may not complete a wash or may spin so fast even on normal we feel like it is going to explode. And our favorite when it just keeps balancing and won't complete a wash. It was a great washer for 4 years with a good warranty until we needed it.