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Customer Ratings & Reviews

Your price for this item is $979.99
The comparable value price is $1,579.99

Customer reviews

Rating 4.5 out of 5 stars with 103 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful - stove damaged to include dents, broken draw bracket. Went on-line to chat with specialist - computer specialist didn’t know what damage meant

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret to hear that your unit had arrived damaged and can understand your disappointment. We would suggest if this has not been resolved contacting bestbuy.com customer service department at 1-888-237-8289, or calling your local store. GE_Appliances

  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this stove on November 16,2024 with an install in February. After repeated changes to the install date by BestBuy we find out the stove is delayed by GE. As It turns out BestBuy never had the stove in inventory (even though they said it was in stock when we ordered the stove). After repeated emails & phone calls and install date changes. We cancelled the order 2/24/25 Apparently BestBuy has no problem leaving a customer without a stove for 3 months and charging my credit card in February for a stove that did not exist. Very poor customer service.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your experience. We'll be sure to pass along your feedback to the appropriate team. If you need any further help with this purchase, we ask that you reach out to Best Buy directly by calling: 1-888-237-8289. -Don@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    GE - WORST RANGE EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d say ZERO if I could. The cooktop DOES NOT clean up well. THE FRONT BURNER ON LOW OVERHEATED TO HIGH & BURNT EVERYTHING! Never buy a GE RANGE.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are very sorry to hear you are unhappy with your new range. This is a beautiful model, and we want you to love it. We recommend cleaning the cooktop with Cerama Bryte cleaner. You'll want to wipe the cooktop with a small amount of the cleaner. Doing this will give it a protective coating. Note: If you have any burned-on foods, they should be removed with a razor scraper and a blue 3M sponge. These instructions can be found on page 23 in the manual. Considering you are having this issue with the front burner overheating, we recommend taking advantage of your warranty and reaching out to Bodewell service by calling 1-833-426-3393. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Never buy from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it found out afterwards that it was on back order. Manager of Best Buy was worthless. Went to Lowe’s and bought for less money and delivered 2 days later

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. GE_Appliances

  • Rated 1 out of 5 stars

    No Refund For Product Insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No refund given for the insurance. Incompetant installers. After no installation given, we returned the oven. Refund came only for the oven.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret to hear you had a bad experience with your retailers’ install service and ended up returning your new unit. We hope we can earn your trust back in the GE Appliance brand in the future. For help with your install service and experience we would suggest reaching out to bestbuy.com customer service department at 1-888-237-8289, or call your local store. GE_Appliances