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Customer Ratings & Reviews

Your price for this item is $979.99
The comparable value price is $1,579.99

Customer reviews

Rating 4.5 out of 5 stars with 103 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Rated 2 out of 5 stars

    Worst delivery and install I have ever experienced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped around and chose Best Buy to make our purchase. Received text stating our window of delivery. Night before delivery received text with a 4 hour window of delivery. 8:30-12:30. At 12:45 no delivery, no text, no call. I called customer service. Was informed delivery driver delivered out of order and will have my delivery within an hour (2pm). At 2pm still no delivery, text, or call. At 3:05pm van pulls up. We met him outside. Introduced ourselves. The installer grabbed his tools and brought them into the house. Took a look at our hardwire and said “I can’t do that. You paid for 3-4prong plug install” he then asked “do you have a garage?” Which we thought was odd for him to ask. We told him “no we do not have a garage”. Technician then grabbed his tools and said “I can’t work under these conditions” as he walked out the door back to his van. We followed him to ask “what’s going on. What do you mean?” Technician got to his van and without an appliance dolly, just threw the stove out of his van onto my driveway and he left! Time is now 3:15. My husband (disabled) and I are in our late 50’s and we were left to figure out how to get the stove in the house and installed. Next day we went to Best Buy store to speak to manager about our delivery/install and learned the technician closed out our order and claimed HE DELIVERED AND INSTALLED the stove. We were refunded the cost of power cords, delivery, and install. We were told someone from the store manager that a higher up manager from Best Buy would reach out to us to to discuss our experience and that never happened. Needless to say Best Buy lost our business and we chose to go with Home Depot the following week to purchase our fridge and over range microwave.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. GE_Appliances

  • Rated 2 out of 5 stars

    Damaged range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New range straight out of a new box rec damaged. Have not been able to cook spending money buying food every night

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    venting and cabinets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vents oddly in back. comes out too far from cabinets

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We will pass on your comments about the venting and design of the unit along to our product team to review. As we continue to make improvements on future models, your feedback is extremely important to us. Dianna@GE Appliances GE_Appliances