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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.5 out of 5 stars with 426 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the portability and overall performance of the 14" laptop, frequently citing its lightweight design and ability to handle everyday tasks. Positive feedback also highlights the adequate battery life and competitive price point. However, some users express concerns regarding the screen quality, particularly the keyboard feel, and limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Rated 2 out of 5 stars

    Slooww

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it can but if you have money pay the extra for a better piece. Over heats easily and is so slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pick another laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop will not stay connected to the internet. The battery does not stay charged for long.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Not the best college laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay if you want to do very minimal with it. I got it for college but it’s very slow and the storage somehow gets full from just a few things!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eventually returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for just streaming use. Business or schoolwork was difficult on this pc. Cannot download documents from browser and not touchscreen. Pc began to overheat and lag when on zoom screen sharing or when multiple windows are open.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Open Box “Excellent” Condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the package the computer stated excellent condition, but when I pulled out the lap top out it was dirty. Had crumbs of food and when I opened the actual laptop it had tape as if someone had taped their passwords or papers to it and had human hair as well. Not good for a product you expect to be clean at least.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs very weakly, I thought maybe it was the one I had before as I had one in Pale Rose Gold and I thought maybe it had a factory problem bc it didn’t have a reason to have high cpu usage a few days after purchase but the same thing ended up happening with this one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    item returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a slow computer to work with tha had to eturn unfortunately.

    No, I would not recommend this to a friend