Customer Ratings & Reviews

Its ok. I had trouble getting it started and connected.I had to call h.p. it wasnt registering the cartiridge for some reason. Wish the screen had lighted letters not black. Buttons dont light unless u prompt it to print. If something isnt working it dont clearly display reason. It gives u symbols. Everytime i turn printer on it will suck in my 1st page to calibrate it wasting paper and ink. Shouldnt have to calibrate each time you turn it on. Note: not 2 sided printer! Printer should cost less for these reasons. But prints come out really clear and good.

The HP is a no frills, compact, all-in-one printer made from 45% recycled plastic. The Ink Tank and Ink Bottle design allows for quick, mess free refilling process when needed. Although it seems like a good design from face value, I quickly learned there are several drawbacks or limitations due to the design itself. For home or infrequent use, this might be acceptable but for office or frequent use this might not be the best choice. In the Box: - HP Smart Tank 5101 All-in-One Printer - Original HP 32XL 135-ml Black Ink Bottle - Original HP 31 Cyan Ink Bottle - Original HP 31 Magenta Ink Bottle - Original HP 31 Yellow Ink Bottle - HP Smart Tank Printhead - Manual, Setup Guide, Warranty Info - Power Cord Setup: At first I was a little thrown back by the setup process of this printer. It requires un-packaging, installing the print heads, and filling the ink tanks in addition to traditional setup of powering the unit on and setting up the software. Quickly I realized this isn’t a daunting task and it went by fairly quickly although I would set aside 30 minutes to do this. I really praise HP for the software setup as this can be done from the HP app on your smartphone or PC. I already had the software on my PC but chose to use the mobile app for this unit. It was very easy and everything went smoothly. Once it was connected to my Wi-Fi, I was able to control many aspects of the printer which I have never used before in such a fashion. The physical setup of installing the print heads and filling the ink tanks wasn’t bad either but it did require reading the directions to avoid any missteps. HP first tells you to install the ink. Basically open the bottle, turn it upside down, and snap it onto the correct tank filler. This truly is a no mess design as long as you let the tank fill before removing the bottle. You should have a little black left and the tanks require all the color ink provided. Installing the print heads was a little different but essentially you unlock the holder, pull a shipping piece out (CAREFUL! There is a splash of ink on it) and snap the two heads into place. It was not difficult but I had never done this before so it was new to me. The paper tray… well let’s just say it’s there. Usage: So after using the printer after a few days I have come to dislike more of the physical design vs the performance of the unit itself. The paper tray doesn’t hold a ton of paper so you’ll be refilling it often. At least it is out in the open, right? The 1x1” monochromtic display is incredibly hard to read and is not backlit. Not to mention it is so small that you really need to memorize the icons and lights on the buttons to know what it going on. The printer does have a few physical buttons which are nice but again it is hard to know what exactly is going on. If you control the unit from your computer or app, it makes it much more intuitive and easy to use. Luckily, this printer integrates well on the software side otherwise this could be a disaster. The physical printing speed and quality is good and what you should expect from a new printer of this price and size. I would say it might be a little slower than my previous unit. The images come out clean and clear both print and digital. There is no automatic document feeder so any 2 sided documents or several pages in a row will need to be manually placed onto the scanner. This is not something I used often but my last compact printer had this function so it’s a worthy note. This also does not do duplex printing which is one area I used often. Given this is a manual process it really is a downside. Overall: This HP printer does everything it should as an all-in-one design. It prints, scans, copies, and more but with some complexity that shouldn’t be required. The smart tank design is very neat and works well for refilling the tanks. It should be more cost effective over time but the main concern would be the print heads staying unclogged in occasional use but that does for every ink jet printer. The lack of a paper tray, duplex printing, and easy to use screen are the biggest shortcomings I would like to see. As a whole, I would strongly consider what you want in a printer and whether this model fits your needs. I am sure HP has other models that might work better if this one is missing something you want/need. Pros: - Made from recycled plastics - Compact(ish) Design - Ink Tank (Refillable) - Setup/Software - Print Quality Cons: - Lack of Paper Tray - Small Screen - No Duplex Printing/Paper Feeder - Shorter Power Cord, Plugs in Backside (5 Feet?)

No problems, but why “advertising” buttons at bottom corner of screen frame?!

This is a good product, as you would expect from HP, but has by far the most glitchy performance I have experienced in my use of around 5-6 different HP printers in the last 4 years or so. I will keep this review short and point out quickly that if you use the Smart App, the set-up is really easy, though the physical steps required to set the printer out and the filling out the tanks, etc. are a bit time consuming. But that is not unexpected. Without a dedicated feeder and tray, it may not be able handle gargantuan amounts of work and thus maybe a nice addition to only the home, and perhaps not for an office. The print quality is good and you can change the setting according to your liking. HP, in my honest opinion, has been quite consistent with connectivity consistency. But, this one has acted weird with consistent connections, ever since my set-up. After following all the required set-ups and subsequent test prints, it is failing to connect and accept print requests, maybe 3 out of every 5 attempts. After fiddling around with the set, the only thing that has worked, again not always, has been the good-old fashioned reboot attempts. I have two HP printers set up in my home at present. The other one has displayed no such tendencies and has been a smooth operator (ask Sade). But this one is a giant pain and I hesitate to give it a great review because of it. Maybe it’s just this one; I sincerely hope so. I may be able to solve the problem by going all techie but then again not everyone can and someone who just wants a peaceful experience with fairly expensive product should not have to jump through over hurdles to make it work with hiccups. On another note, the screen is just unreadable at times. Sorry, HP. I have been a big fan over the years and I hope this is just a sole exception.