Memorial Day SaleEnds 5/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $259.99

Customer reviews

Rating 4.3 out of 5 stars with 1116 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the Smart Tank 5101 Wireless All-In-One Supertank Inkjet Printer for its easy setup, excellent print quality, and wireless connectivity. They appreciate its compact size and user-friendly interface. However, some customers have expressed concerns about its slow printing speed and the lack of a backlit screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 226 reviews
  • Rated 4 out of 5 stars

    Very good printer option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer, very good quality prints - im running my business off of this call me old school but a wired option to print would be the only improvement. SOMETIMES I "send" a print job and have to wait up to 5 minutes for it to begin. sometimes its instant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for the price. Smart ink tanks are great and being about to print via wifi is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    HP Smart Tank 5101 Wireless Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the HP Smart Tank 5101 Wireless Printer. It is used in my home so serves the needs I have. I like the small size. It’s not tall and bulky. The only complaint is the colors are not as bright and bold as I’d like them to be. Also very easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great prints and fair value for money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print is beautiful and the price is reasonable. The problem I find is it is quite hard to assemble because it has so many parts. The printing sometimes hangs maybe because of the wifi connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP COMPUTER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult time connecting it to my computer, but once it was connected it started working great. I also love the fact that the ink lasts for approximately two years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it very much but got done what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    No more expensive cartridges!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to see HP has joined the trend in offering tank filled printers. I'd have to cringe every time I needed an ink cartridge, or heaven forbid 2 or 3 - there goes a $100 bill! Not everything is free, mind you, the upfront cost of these printers is higher, but as time goes on, there are significant savings to be had. Don't forget those cartridge printers generally come with "starter" cartridges, and you're running off for refills in short order. I'm using this to replace an Epson tank printer which was pretty good aside from the fact that it consistently dropped wifi connection - quite annoying when you're ready to print something. The HP has no such problem, in fact, it boasts "self healing wifi" which seeks & reconnects on it's own if it drops connection. Out of the box experience went easily, filled the 4 tanks from the provided ink bottles; the hardest part was installing the print heads (one black; one color). Having large hands was a bit difficult to insert your hand into the front slot of the printer while trying to see exactly where it was going. You must set this up through the HP app, since I have another HP printer this was a real snap. Opened up the app, clicked on new printer, and it picked up the 5101 right off the bat. You're then instructed to print out an alignment sheet, and scan it so that it can align the print heads. It will then print out a test sheet, which was immaculate, clean, crisp text. There are a couple of reasons why I didn't give it 5 stars. First, the black & white LCD screen is pathetic; measuring less than three quarters of an inch by one inch. I really would like to see at least a 2" screen which is able to offer some plain text as to what is going on as opposed to trying to decipher miniature hieroglyphics. At 17" wide by 14" deep, it's probably a little bit larger than it could be. If you're tight on desk space there are other multi-functions that might fit better. Lastly, there's an output arm (I won't even call it a tray) that pivots out at the bottom. I would prefer a full length tray that slides out and hold the entire sheet. One more favorable observation - it's probably the quietest inkjet that I've owned. General printing & scanning, while not high speed are more than acceptable for this class of printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nifty Home Printer with cool features!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 5101 AIO printer is a capable device for home and perhaps small office printing. I say "perhaps", as this small form factor printer lacks office features like Automatic Duplex Printing, a Document feeder and a paper tray. For home use - it has worked flawlessly through my many computers, iPhones, tablets and Chromebooks. Print quality is quite impressive for such a small unit, and setup was easy. Unboxing, there's the printer, power cord, 4 bottles of ink and 2 print heads. See Picture. Filling the printer tanks was easy and completely mess free. Not a drop spilled or leaked. I had minor trouble with installing the print heads - likely because I was distracted on a phone call - but once I focused just a little, they went in without issue. The first thing the printer did was print out an alignment page. Not one for following directions, I didn't realize the printer NEEDED to scan this alignment page before moving on. That confused me a bit and made me open the direction book - and once that was done it was ready to go. I joined the device to my WiFi using the HP Smart app - an intuitive app that gives you good control over the printer and settings. Airprint worked great and was also easy to use. There is no paper tray on bottom like I'm used to - it's got a small area on the back that you stand up the paper (100 sheets max). The output tray can handle about 30 sheets before stuff starts falling on the ground - so be careful if you're printing something a bit long. Print speed is decent, not going to complain for such a small printer. Scanning from the flatbed works well and can create a variety of format types. The copy function works well to, but for me I need the duplex feature AND a document feeder, so this won't be my main office machine. Overall - very capable, nice print quality, no-mess or fuss ink loading and compact form factor make this a nice addition to the home office!

    I would recommend this to a friend
  • Cons mentioned:
    Slow printing
    Tech Insider Network Member

    Rated 4 out of 5 stars

    More ink, less controls

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking at this printer, you would think you have gone back in time. This is the most simplified printer controls I have seen in years. For being a “smarter” printer, it doesn’t look so smart. But, it still has a lot going on for it and once you learn the functions it isn’t too bad. You are pretty much required to have a device with the HP Smart app to understand it and take advantage of it though. Like when my WiFi messed up, in order to just see if I had an IP, it had to print out a page. In order to get directions on how to fix it, it had to print out 2 pages. All information that you only find out in the app in the first place. As far as ink goes, I like the ink tank style printers. I have had a couple of them and the only issue I have had with them is speed and if you don’t use them regularly their print heads can dry up and then they require you to reset and fill the tanks again, even if they are over half full. This 5101 isn’t setting any speed records with the 5 ppm color and that feels even slower when you are waiting on a print to come out. But, the quality is there. As I learned the hard way too, quality really depends on the paper you are using, especially with photos. The printer functions locally are just for copy in color, black & white or ID, WiFi, Info, Cancel and an arrow. Which light up when the feature is available such as after you open the scanner lid. Paper sizes are set through the app with 3 sizes set as small, medium, large or 4x6, 5x7, 8.5x11 by default, pending what is in the feed tray. As for the app, it just seems to open things on the web for you which really aren’t directly for your printer, besides the local web interface. Like all help and support type questions just lead to generic pages that talk about all their printers and services. Overall, it’s better than paying monthly for their ink services to have so much capability available. I just feel that it has been oversimplified forcing you to use your phone for simple functions.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Freedom From Ink Cartridges

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 5101 All In One Printer is your chance to break free from buying expensive ink cartridges. Included in the box are 3 color ink bottles (50ml) and 1 black ink bottle (135ml). This is projected to be enough ink to print up to 6000 color or black pages. Filling the tanks is easy and quick. The ink bottles are designed to securely click into the ink tanks eliminating any concerns about spilling ink. The color ink bottles will be empty after refilling the tanks, however the black ink bottle will still have about a third of the ink leftover for you to use at a future date. Also included are 2 printheads, 1 color and one black. These are designed to slide into clearly designated slots and then locked into place. I had a little bit of an issue with the printhead installation. I would put one printhead in, but when I put the second one in the first one would slide out. I had to repeat this several times before I was able to lock them both into place. There are "Smart Buttons” for functions like printing color or black copies, printing badges, information, wifi connection, etc. These buttons are bright and intuitive. However, the 1 inch monochrome screen is not illuminated and is very difficult to read. I have to put on my reading glasses and turn on the brightest lights in the room in order to read it. There is no conventional paper tray. Instead there is a paper feeder in the rear which can hold multiple sheets and feed them.There is also no automatic document feeder, so 2 sided printing becomes a chore. You must take the copy out and refeed it through the paper feeder after turning over the original. WiFi connection and setup was very easy using the excellent HP Smart App. The print quality is excellent in both color and black. Pros: Ink Tank system is cost effective and easy to refill. Setup and installation is quick and simple. Print form any device (mobile, desktop, laptop) with excellent HP Smart App. Wifi connection is solid. HP has self-healing wifi which detects and resolves any connection issues. Illuminated Smart Button are easy to read and intuitive. Print quality is excellent. Cons: Small monochrome screen is not illuminated and is very difficult to read. No automatic document feeder for 2 sided printing or scanning. No conventional passport tray. One other possible concern is the life of the printheads. Only time will tell how long they last. The cost of these printheads may negate some of the cost savings of using the smart tanks. Overall the HP Smart Tank 5101 All In One performs its most important task, which is printing, excellently in both color and black. The Smart Tank refills should save money in the long term and it's designed to be neat and easy. Due to the lack of an automatic document feeder, this is more suitable to be in home rather than an office. I have used HP printers for many years and have always found them to be high quality and this one is no different. I would highly recommend this if this fits your needs.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Bang For Buck AIO Printer

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 5101 All-in-One Printer is a great at home printer with great app integration through your phone for your everyday printing and scanning needs . First off, follow the instructions exactly how they are detailed in the pictures when setting up this printer. I tried to pair the printer to my PC and laptop before filling up the ink tanks which does not allow the printer to be discovered till everything is installed properly. That being said, it's a super easy installation process with individually filling up each color tank with the provided Ink tubes and then the ink cartridges. You can do the install via the HP Smart app on your phone or through the HP Smart App on your computer. I did the setup on the smart app on my phone with my work laptop and it worked pretty well initially but there were some issues with the Wi-Fi, in that my work Laptop just refused to connect to it wirelessly and had to use the USb-B cable I had from my old printer in order to print. I think this is a work permission thing because it works fine on my personal PC wirelessly, just something to look out for if your company puts a lot of restrictions on your work laptop. The actual ink tubes for filling the tanks is a really neat feature and states you will get up to 2 years of ink before refilling and it's super easy to fill up. I was a little nervous about the potential of ink spillage but to my surprise there was none whatsoever. The scanner on the printer is decent but if you're scanning multiple documents I recommend using the app on your phone where you just take a picture of all the documents and it will push it through to the HP Smart app on your computer and you can save the document there, much faster than having to put each page on the scanner. My only complaint about this printer is the user interface on the printer, in that it's just a simple LCD display that just has indicators with no black light making it difficult to see since it's located under my desk. I wish it came with a nice touch screen color display where you can interact with the setting directly from the display. Other than that little nitpick, I can say this is a great at home work printer for your everyday printing.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality
    Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    Initial Reaction - great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall simple to set up and get running. Filling the tanks takes some time, took me about an hour. Print speed is slower than I am used to, but print quality is great. For copying, I have not been able to find how to set 2 sided to 2 sided, or 1 sided to 2 sided from the control panel, does not look like that ability is in there, that with the print speed gives this unit 4 instead of 5 stars. The ability to print 11 X 17 sheets has been very helpful. If the extra up front cost is, in fact, offset by the lower ink costs over time, this will have been a great value.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    HP Smart Tank 5101 All-In-One Supertank

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 5101 Wireless All-In-One Supertank is your typical Inkjet Printer with a slight twist; the "Supertank" refillable reservoirs. The initial hardware portion of the setup process introduces you to the most unique feature of this printer: the fillable "smartank". This printer features separate bottles of ink, which you flip upside-down and insert into the top "click in" module of each corresponding tank. Do not worry when flipping the ink upside-down as there is a rubber grommet type device that ensures no ink will spill out. The included black in bottle uses about 75% or so of the bottle to fill the black tank. The other colors use 100% of the bottle. In most cases, black ink is used more than color, so while I understand this initial reasoning I wish they would simply have included all of the ink bottles to be the same size. I'm sure the researchers at HP have done their homework and my desire for this is not justifiable enough. Once the ink is all ready to go and all of the packaging bits are removed, insert your paper and run some "alignment sheets". I found the auto align process to have worked perfectly without the need for any manual adjustments. I then proceeded to download the HP Smart app onto my iPhone for initial setup. This process was easy. I then proceeded to setup the printer on both my Windows and macOS devices. I downloaded the same app on both OSs. Starting with macOS. Here I ran into some initial issues as the HP Smart app instructed me at the end of the setup to "install the drivers" which it provided perfect instructions to do. However, I am running the latest macOS Ventura, and there are no official drivers for Ventura at the time of setting this up. I thought this was strange. I then setup the printer on my Windows device which went start to finish perfectly fine. I then was shown a "print anywhere" guide from the app, which allows me to printer via the HP cloud, from anywhere via any device signed into the proper HP accounts from the HP smart app. Setting this up then allowed me Venture macOS device to print to the printer without issue. Next I updated the firmware on the printer to the latest. After this completed, I noticed over some time, my macOS Ventura machine picked up on the printer via Bonjour, and was natively recognized. Everything about this printer is about what you'd expect. There is little to no reason to get much into the other details in this review, however, I will say that printing from any device using the HP smart app is simple and results in a perfectly printed page, color, black and white, borderless, etc. Using AirPrint via an iOS device also works perfectly, and as expected. Scanning via the HP Smart app is also super simple on any device. I found the HP Print Anywhere technology to be especially welcome for situations where an Android, or even a guest device may be present. It's easy to print from literally anywhere you have access to the internet and this app to sign into. All in all, this is a great inkjet printer with a lot of modern conveniences. My only real gripe was the somewhat "broken" setup process on macOS Ventura initially, though this was mostly and easy work around to then ultimately getting properly fixed. Time will tell if this new ink tank technology offers any real value to the inkjet type printers, which are traditionally, a total waste of money, as ink costs are so high in comparison to the printers, and the ink usage is so heavy that replacements tend to happen more often that it financially makes sense. If HP's promise of "2 years" is true, this printer would be an excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work good for what I needs it to do. Basic printing and sometime printable for shirts.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    Excellent Print Quality, but Slower Speed.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print quality, but slower than expected. This printer delivers crisp and clear documents with excellent print quality. However, the printing speed is slower than expected. This may be a drawback for those who need to print quickly, but it is a reliable choice for those who prioritize print output quality over speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Best Buy experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the Best Buy employee who assisted me was the most congenial, informative, personable kind and helpful young man I have ever had the pleasure to do business with and I am a senior citizen. He listened intently to what I needed and answered all my questions. He even made me laugh which brightened my day. He is truly an asset to your organization. Now, about the purchase. I love the printer. My only concern is that the plug in the back easily falls out. Other than that it was easy for this old lady to unpack, get it set up and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Wireless

    Rated 4 out of 5 stars

    Better than expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is great. Only issue was how long it took to set it up. Regardless it’s a great product especially if it’s on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Very good product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality on prints, I've never had a wireless, so it took a day or 2 for me to get it figured out. I love it now that I know how to use it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality

    Rated 4 out of 5 stars

    Worth the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Super easy to set up, linked to my wifi and i was wirelessly printing from my laptop and phone in minutes. Nice photo printing in Best format.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will Tell (2 year ink).

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer at this point in time seems to do a great job of printing basic documents. But, it is a little slow. It claims that the ink (that was provided) will last 2 years. Time will tell.

    I would recommend this to a friend