Customer Ratings & Reviews
- Model:
- NS-2810BT
- SKU:
- 6324347
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 2.0 Bluetooth Lighted Speaker System's sound quality, ease of use, and Bluetooth connectivity. Many appreciate the colorful lights and compact size, finding them perfect for desktops. While some found the volume insufficient for larger spaces, the overall consensus points to a positive user experience.
This summary was generated by AI based on customer reviews.
Never buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't work and I was busy and didn't realize my time to return them ran out. Not happy. I wasted my time and money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi FAshley,
Please know that your feedback is helpful for us to continue improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Unreliable Bluetooth and static noise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These did not work for me. There was a constant awful background static noise. The Bluetooth would drop after fifteen minutes and this happened multiple times. The sound itself would have been a good quality if not for the static noise. Also, at times it would cause my laptop to do weird things like make the screen shake and I was worried it would crash my laptop (Lenova Thinkpad). I ended up returning this and thankfully got my money back. I am using my old Logitech non Bluetooth speakers from my old dismantled desktop computer and they are working beautifully. I should have just done that to begin with but I was hoping for something more wireless. I saw all the great reviews on this and had high hopes. Maybe its' not compatible with my laptop? The employee at the store I asked about this said it was so who knows.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, ElaineW, for taking the time to share your detailed experience with the Insignia 2.0 Bluetooth Lighted Speaker System. We’re truly sorry to hear that the product didn’t meet your expectations and caused issues with static noise, Bluetooth connectivity, and even interference with your laptop. Your feedback is incredibly valuable and helps us better understand where improvements are needed. We appreciate your honesty and are glad to hear you were able to return the item and find a working solution in your previous setup. Tine | Insignia Support
- Pros mentioned:Lights
Very Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful... just awful. Here are my thoughts: --Sound quality is what you'd expect from a $30 pair of speakers. --The lighting was kinda cool... set it to green so it would match my tower's ambient lighting --The cords weren't too bad, plenty of room to distance the speakers. --The real problem here is the bluetooth. I have been using them for a day now and every 2 or 3 minutes the pairing drops out. The sound also lags and cuts out, especially if multiple sound layers are coming out (i.e. simultaneous music & gaming). The troubleshooting only has "reduce the distance between the speakers and the device" and recharge the device. Well, I'm connected to a desktop computer and the speakers could only be closer if they were sitting on top of the tower. Returning these and getting something from Logitech... at least those will actually work. Serves me right for going cheap.
No, I would not recommend this to a friend I got what I paid for.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers caught my attention because of the friendly price. Users can change the speaker's light color to a few more options, which is neat. I took my speakers right out the box, and only one speaker worked. I made sure all the connections were secured, but I still could not get it to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thanks for taking the time to share a review. We are sorry to read about the issue you had with your speakers. We will like to help you with this, so please contact us by clicking the link below and we'll be more than glad to try to help you.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
- Pros mentioned:LightsCons mentioned:Power
Pretty Lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2.5 Watts per speaker does not provide much power. The revolving lights are pretty, though, so I use it as decor on my bookshelf.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 2.0 Bluetooth Lighted Speaker System (2pc)! We understand that you are having issues with your speakers. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your speakers.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Very Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. The right speaker did not work at all. All other functions were fine. Because of the holidays and so many commitments, I did not get it taken back to the store in their "window" of time in which I could return it! So I have to keep the defective item. I think your policy needs to be changed especially during December and January when everyone is really busy. Makes me want to remember to buy at stores where the return policy is more open.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm truly sorry to hear about your experience with our Insignia™ 2.0 Bluetooth Lighted Speaker System. It's very disappointing that the right speaker didn't work and that you were unable to return it within the specified time frame due to the busy holiday season.
Your feedback is important to us, and we'll certainly take it into consideration for future policy improvements. Please reach out to our customer support team directly so we can assist you further and explore possible solutions.
Thank you for sharing your experience with us, and we appreciate your patience.
Not worth the purchase
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have taken them back if it wasn’t 1.5 hours from me. You can barely hear them w/ volume turned all the way up. Not worth the purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We’re sorry to hear that the volume performance did not meet your expectations. We understand how frustrating that can be, especially considering the distance involved. Your input is valuable and helps us improve our products and services.
Keith | Insignia Support
Speaker review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage speaker didn’t work well couldn’t get it to connect to my Mac mini M4
No, I would not recommend this to a friend- Pros mentioned:Sound quality
BEWARE! BUY EXTENDED WARRANTY!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I was the only unlucky one. Speakers were really nice and sounded great! Unfortunately, mine stopped working in late October (purchased them in August so now I can't return them). I didn't buy the Geek Squad protection for $6.99 for two years because of all the great reviews here. Now they're useless. Both Bluetooth and AUX won't connect to my computer and I tried everything. I would recommend this as long as you buy the extended warranty as Best Buy is REALLY GOOD with the Geek Squad Protection.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time the share your experience with our speakers. Please let us assist you, follow the link at the end and one of our agents will gladly help you to check for options, we are here for you, I know this is not a nice situation.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Avoid like the plague
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never leave reviews, but these speakers deserve one. If you are looking to upgrade speakers, do yourself a favor and drop your current ones in a bucket of water then poke holes in the cone. They will still sound better than these ones. If you just want a blue light then buy a blue light. These have the worst sound quality I've ever heard, I have switched back to my laptop speakers and I'm not looking back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear FrancisC, we apologize for the inconvenience you experienced. We take your feedback seriously and will address the issue promptly. - Carl | Insignia Products
Garbage. Do not purchase.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Nothing good can be said about these. Best Buy should be ashamed to have their house brand name attached to these. Returned them the next day.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello srobak, thank you for sharing your feedback on the Insignia™ 2.0 Bluetooth Lighted Speaker System. We're very sorry to hear that you had such a negative experience with the product.
Your comments are important to us, and we take them seriously. We apologize for any frustration this has caused and appreciate you bringing this to our attention. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer support team. Emman | Insignia Products
Speakers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall you get what you pay for. I don't know if I got a bad set or if there is a short in the wire but the sound is horrible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We are sorry to hear that the sound quality did not meet your expectations and that there may be an issue with the set or a short in the wire. We understand how disappointing it can be when a product does not perform as expected. We apologize for any inconvenience this has caused and appreciate your feedback. We will use it to improve our product quality and ensure better performance in the future.
Keith | Insignia Support
Sound broke up badly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blue tooth installation easy. lots of power(volume). Don't know range of blue tooth, but worked great close to computer & monitor. Don't know about longevity.. just had them a few hours. Problem was sound quality.. broke up when running volume above "low", especially the bass. Both speakers very similar sound.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to provide your feedback! We're glad to hear that the Bluetooth installation was easy and that you appreciated the power and volume of the speakers. Your observations about sound quality and performance at higher volumes are valuable, and we appreciate you sharing your experience. If you have any further thoughts or questions down the line, we’d love to hear from you! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-0-bluetooth-lighted-speaker-system-2pc-black/6324347.p?skuId=6324347
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps cutting off, doesn’t work, sound comes through choppy
No, I would not recommend this to a friendOpen box fail
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not buy open box “excellent” condition again. Speakers make a tapping noise at times.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jenn, thank you for sharing your feedback on the Insignia™ 2.0 Bluetooth Lighted Speaker System. We're sorry to hear about the tapping noise issue you experienced with the open box item.
Your comments are important to us, and we take them seriously. We apologize for any inconvenience this has caused and appreciate you bringing this to our attention. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer support team. Emman | Insignia Products
Not Great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much interference it is hard to even hear the sound coming out of your computer over the interference coming out of the speakers these are going in the trash.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the interference issues you experienced with the speakers. Your satisfaction is important to us, and we understand your frustration. We will take your comments into consideration to improve our products. If you need further assistance, please let us know. We appreciate your patience and support.
Keith | Insignia Support
DO NOT BUY THESE-STOPPED WORKING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked these up 2/24/24 and they stopped working today; in less than 2 months. Since I did not buy the warranty, nobody was willing to help. You would think Best Buy would stand by their product especially since they quit working in LESS THAN 2 MONTS. I guess not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about the issues you've encountered with the product you purchased from us. Experiencing problems so soon after purchase is certainly frustrating, and we understand your disappointment, especially since you didn't opt for the warranty. While warranties can provide additional coverage, we always strive to assist our customers to the best of our ability, regardless of warranty status. We apologize if this wasn't the experience you had with us. Your feedback is invaluable, and we'll use it to improve our customer service processes. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us. We appreciate your understanding and patience in this matter. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2-0-bluetooth-lighted-speaker-system-2pc-black/6324347.p?skuId=6324347
Poor performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound. Not worth 30 usd. Sounds worse than any speaker from the 2000's
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that you're disappointed with the sound quality and feel that it's not worth the price. We understand how important good sound quality is, and we appreciate you bringing this to our attention. If you have any further comments or need assistance, please feel free to reach out.
Keith | Insignia Support
Beware of wireless speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought these would be good speakers until I got them home and tried to install them on my computer. I have had nothing but problems trying to get them to work with my computer. They are wireless and have not successfully worked with my computer even after calling the geek squad and having them update my computers drivers and doing other updates. They will work for a day or two and then stop working again. Next time I'm buying speakers like my old ones that connect to the computer with a wire.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, lewis94598, for sharing your experience with the Insignia™ 2.0 Bluetooth Lighted Speaker System. We appreciate your detailed feedback and are glad to hear that you took the time to try various solutions. Your insights are valuable to us as we strive to improve our products. We hope you find a solution that better meets your needs in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-0-bluetooth-lighted-speaker-system-2pc-black/6324347.p?skuId=6324347
DONT BUY FOR PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very upset with this product... wont even connect to my PC and i have everything connected. Wish i could get my money back
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're very sorry to hear that you're having trouble connecting the product to your PC.
We understand how frustrating it can be when a product doesn't work as expected, especially after ensuring everything is connected properly. Your feedback is important to us, and we'll make sure to pass it along to our team for further review.
If there's anything else we can do to assist you or if you have any additional feedback, please let us know. We value your business and want to ensure you have the best possible experience with our products.
Thank you again for your honest review. - Carl | Insignia Products