Customer Ratings & Reviews
- Model:
- NS-2810BT
- SKU:
- 6324347
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 2.0 Bluetooth Lighted Speaker System's sound quality, ease of use, and Bluetooth connectivity. Many appreciate the colorful lights and compact size, finding them perfect for desktops. While some found the volume insufficient for larger spaces, the overall consensus points to a positive user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bluetooth
Cheap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt have them for a week and they started giving a faint repeating click sound when not even playing anything from the computer. The bluetooth feature and LED are nice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 2.0 Bluetooth Lighted Speaker System. We are genuinely sorry to hear about the issue you experienced with the clicking sound shortly after purchase. Your experience is important to us, and we are committed to ensuring that our products meet your expectations.
While we strive to create high-quality audio products, we understand that sometimes issues can arise. We appreciate your positive comments about the Bluetooth feature and LED lights, and we are glad you enjoyed those aspects of the speaker system.
If you are still experiencing problems, we encourage you to reach out to our customer support team for assistance. They can help troubleshoot the issue or guide you through the warranty process if necessary. Your satisfaction is our top priority, and we want to make sure you have a fully functional product.
Thank you once again for your feedback, and we hope to have the opportunity to improve your experience with our products in the future.
- Pros mentioned:Lights, Sound quality
2.0 Bluetooth speakers
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Sound great, nice illumination on the speakers Cons: The cable it's short and have a wear noise when is on.
I would recommend this to a friend - Pros mentioned:Bluetooth
Lost ability to use wired earphones.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers have Bluetooth as well as wired earphones capability. I prefer wired but just 10 months after purchase we can only use Bluetooth earphones - if we want to hear on both right and left that is. Tried multiple sets of wired earphones and cannot hear out of the right side at all. No problems with Bluetooth though.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi kapak777,
Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation and for what happened. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Insignia Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285.
- Pros mentioned:Lights
Cool, but short lived.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great, but worked for a few months. The lights are what attracted me to purchasing this item, it's a clean look if you want that colored light ambience. This attaches to the speaker of your device, not usb. So it started to develop a crackling sound after a while, you can try to twist the cord like a radio dial to improve the situation but it started to tank more and more overtime. Also, if you're working with bluetooth, it'll make the chime everytime it reconnects when your computer turns on or wakes up, didn't care for that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi P2LMIII,
Thank you for taking the time to review our Insignia™ - 2.0 Bluetooth Lighted Speaker System (2pc) - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
- Pros mentioned:Sound quality
bluetooth connects/disconnects randomly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw these were bluetooth and thought there would be less wires/clutter around my desk. Nope... same wires as non-Bluetooth speakers. So, for me, feature is worthless if you want to use for a PC because you still have all of the wires and the bluetooth connection keeps cutting on and off and randomly interrupting the sound. They actually sound OK for budget speakers as long as they stay connected.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that the Bluetooth connectivity issues have been a letdown for you. You were hoping for a more wire-free experience, but unfortunately, the Bluetooth connection has been unreliable and interrupted. I understand how frustrating it must be to have the sound cut out or drop unexpectedly. While you mentioned the speakers sound okay when connected, the constant interruptions may still be a significant drawback. I appreciate your honest feedback and will pass it along to our team to improve the performance of our Bluetooth products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-0-bluetooth-lighted-speaker-system-2pc-black/6324347.p?skuId=6324347
- Pros mentioned:Sound quality
Broke after a couple months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice sound quality but one of the speakers just completely stopped working after a couple months..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Gabriella, Thank you for your feedback. I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
- Pros mentioned:Sound quality
good luck
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought these as the wired connection was not working out - these refuse to connect and stay connected - at least with a Mac Mini if i can get them to connect - sound is good -
No, I would not recommend this to a friend Get what you pay for
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these back in October. They worked fine for a while, but then the sound started cutting in and out and now is choppy at best. Guess that's why they were cheap. Tried troubleshooting efforts and all my drivers are up to date. Unfortunately, it's too late to return them, so I'll be getting rid of them and going with a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AneeshaD,
I personally would like to apologize for the experience you have been through with our Insignia™ - 2.0 Bluetooth Lighted Speaker System. I know it can be dissatisfying that its not working as expected. If you need further assistance with the products E4 error code, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of these speaker was disappointing. I wasn't expecting great quality but the sound was only slightly better than the onboard computer speaker. I was hoping for at least as good as the basic desktop speakers that came with my computer 20 years ago, but it could not even reach that level. I returned these speakers.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sound good if they stay connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers sound great. They do stay connected to my iMac. At least once a day they disconnect from my computer. Sometimes hard to reconnect them via Bluetooth. I would probably not suggest them for Mac.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Quinn!
Thank you for taking your time to write about your experience with the 2.0 Bluetooth lighted speaker! We are sorry to read it disconnected from your computer. We really appreciate your comments since they allow us to know how to keep improving our products. Please know that if you would like to get any assistance for your speaker, you can contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Missing sound on most games
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was fine, but when we tried to play certain games only part of the sound came through. I tried all manner of workarounds and setting changes, but ended up just returning them.
No, I would not recommend this to a friend- Pros mentioned:Lights
Cute lights on the Speakers, but no sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the multi-colored lights on the speakers. But, I returned them to the store because I couldn’t get them to connect to my computer.
No, I would not recommend this to a friend One half of great sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opened and tested the speakers only to find the left speaker is already blown out emitting an annoying buzz whenever there is any bass at all. Which means any male voice has a buzz to it. The unifying button must be presses when using Aux input for the first time, which was odd. The LEDs are nice touch, just wish there was a way for the colors to auto cycle as opposed to having to choose one. The audio from the right speaker is crisp and clear, just a shame that I got a defective unit. Will return when the replacements come in the mail.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I realize how frustrating can be to not be able to enjoy the great sound from this soundbar, however, we really appreciate your feedback regarding some of the features of this model. Please know that you can alwas contact us on the link below if you need any assiatnce with your soundbar.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Find something else
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Muddy and muted on the low end. High end is weak and lacks sharpness. Usable for my low demand needs but I wouldn't recommend them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologizes to hear that the sound quality of your Insignia 2.0 Bluetooth Lighted Speaker System (2pc) did not meet your expectations. We understand that the muddy and muted low end, weak high end, and lack of sharpness may not be ideal for your listening preferences. While it may still be usable for your low demand needs, we apologize that it did not exceed your expectations. Your feedback is valuable to us and will be taken into consideration as we continue to improve our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-0-bluetooth-lighted-speaker-system-2pc-black/6324347.p?skuId=6324347
- Pros mentioned:Lights
Eh, its better than nothing.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality isn't great, kind of a muffled undertone to the audio. The LED lights are cool though.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Cheap Speakers, look nice but not very loud
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to have the volume almost all the way up, sounds clear though. I wish I could turn the lights off.
I would recommend this to a friend Trouble
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers quickly began to have trouble. Would only play out of one speaker. Not worth it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear that your Insignia 2.0 Bluetooth Lighted Speaker System started having trouble shortly after purchase. It's disappointing that the speakers only played out of one speaker, which can be frustrating and limit the overall listening experience. We apologize for the inconvenience and disappointment this has caused. It's clear that this product did not meet your expectations, and we appreciate your honesty. If you're looking for a reliable and high-quality speaker system, we'd be happy to help you explore other options. Would you like us to recommend some alternatives or provide more information on our return policy? Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-0-bluetooth-lighted-speaker-system-2pc-black/6324347.p?skuId=6324347
Not Loud, Not Proud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own a Mac Book and these speakers don't always connect like they should. They're also not very loud when they are connected. I wish I was able to return them still, but Best Buy now has a smaller window for a return policy.
No, I would not recommend this to a friendDid that done that!$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers has very low volume. I have adjusted the volume on computer to the maximum and we still have low volume. Makes for training not very good
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CliffordM,
Thank you for taking the time to review our Insignia™ - 2.0 Bluetooth Lighted Speaker System (2pc) - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
Please visit https://www.bestbuy.com/site/insignia-2-0-bluetooth-lighted-speaker-system-2pc-black/6324347.p?skuId=6324347
Not worth the time & money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t even last a whole year. We’ve had nothing but trouble with these. Sad part is stores don’t carry products anymore so when your homeschooling, your kid misses days of lessons cause your waiting for them to ship.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Homeschool,
Thank you for writing a review about our Insignia™ - 2.0 Bluetooth Lighted Speaker System (2pc) - Black. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance, at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support