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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 262 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the superb sound quality and impressive bass produced by this 2.1-Channel Soundbar, with many praising its ease of setup and user-friendly design. The soundbar's volume is also frequently noted as sufficient for most living spaces. While some users experienced minor connectivity challenges, the overwhelmingly positive feedback points to a satisfying audio experience at a reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 262 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love this!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes TV experience so much more enjoyable having good sound. I’m not very techie. But I can really tell a difference between my TV and the other TVs in the home. The sound quality is amazing. It also comes with a subwoofer so if you’re watching something intense, it’s fun. I don’t have the subwoofer always on, but it’s cool.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re so glad to hear that the sound system has made your TV viewing more enjoyable. It’s great that you can notice a clear difference in sound quality, even without being very tech-savvy. The addition of the subwoofer definitely adds an extra layer of excitement for those intense moments, and it’s nice that you can choose when to use it. We appreciate your thoughtful feedback.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best sound system especially when am gaming.The subwoofer connection was pretty easy and direct.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    5☆

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to set up. Makes watcing tv sound like you are in the theater.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, EvelynD! We're thrilled to hear that you're enjoying the Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer and DTS:Virtual X. It's fantastic that the sound quality and ease of setup are enhancing your TV watching experience to feel like you're in a theater. If you have any further questions or need assistance, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Insignia soundbar and subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Quick and easy setup; great sound for a great price!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, AshleyP, for your fantastic feedback on the Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer! We're thrilled to hear that you found the setup quick and easy, and that you're enjoying the great sound quality at a great price. Your positive experience is important to us, and we appreciate you sharing it. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    INSIGINA IS MAKING OTHER COMPANIES NOT WORTH SPEND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, really good crisp voice, the sub makes a great vibrant low to go w the movies. Great sale couldnt be more happy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback. We’re thrilled to hear you’re enjoying the crisp voice clarity and powerful bass from the subwoofer—it’s always exciting when sound quality enhances your movie experience. We’re also glad you caught it on a great sale and that it’s brought you so much satisfaction.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    NA

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s clear sounds an sounds great in my bedroom. I purchased one more for my living room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good audio is good really adds effect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing I got it plugging in via HDMI cord on tv and it turns on with tv the sub is good u can adjust how much bass there is there’s a night mode it’s nice

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you are enjoying the sound quality and the convenience of using the HDMI connection. It's great to know that the subwoofer and adjustable bass settings, along with the night mode, are enhancing your experience. Your satisfaction is important to us, and we are pleased to know our product meets your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound Bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sound Bar but limited functionality. It gives you good sound but limited in sound when not hooked into the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Ive had the old version for about 4 years now and finally gave out. This is pretty much the same.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that you're enjoying the new Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer and DTS:Virtual X. It's great to know that it meets your expectations just like the old version did. If you have any other comments or need assistance, feel free to reach out. Enjoy your new soundbar! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the sound quality of this unit. Very pleased with product and price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, ttitpton! We're thrilled to hear that you're very impressed with the sound quality of the Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer. It's great to know that you're pleased with both the product and the price. Enjoy your enhanced audio experience! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product has been enjoyable and is exactly how i imagined it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Its worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some difficulties, works well when 85% of the time, goos sound quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with our Samsung Tv. I would recommend for the value.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great review! We're happy to hear that the Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer is working well with your Samsung TV and delivering solid value. It’s always great to know when our products meet expectations and enhance your home entertainment setup. We appreciate your recommendation and thank you for choosing Insignia™! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Lovely service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I love Best Buy I will always recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback. We are thrilled to hear that you love our service and that you would always recommend Best Buy. Your satisfaction is our top priority, and we are glad to have met your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Faulty/cheap components, setup issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this sound bar not expecting anything spectacular, just a basic soundbar to go with our new TV. Bottom line up front, this product is not worth even the sale price. The setup and operation of the soundbar right out of the box was so difficult and glitchy we had to call Geek Squad to come make an attempt at setup (another $100 we could have just used for a better wuality soundbar) hoping we could just get it to work. Jilly from Geek squad (who was fantastic by the way!) struggled for over an hour to get it to work. She was finally able to get it to function, but the subwoofer makes an audible “popping” noise whenever its in use. No amount of adjusting settings could remedy this, she concluded it was just poor wuality equipment. She ended up telling me this soundbar is junk and to return it to Best Buy and purchase something else. DO NOT WASTE YOUR MONEY AND TIME, even at a sale price its not worth rolling the dice that you’ll get anything other than a pile of electronic junk. Very disappointed, now I have to take it back to store to return it. Thankfully the return process seems straight forward.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Soundbar doesn’t connect to subwoofer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried everything on the manual and even checked YY in hot to hook em up together but they dind work. They’re supposed to autoconnect when plugged for the first time but they dind. So I had to do it manually.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad you were able to get everything working manually, though we’re sorry to hear that the initial auto-connect feature didn’t function as expected. Your experience is important, and we appreciate you taking the time to share it—it helps us identify areas where we can improve. We truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    My subwoofer doesn't work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my sound bar when i saw that insignia made a new product. I purchased this last week, and the subwoofer doesn't want to connect after the 2nd day. I've been at war with it ever since I've tried reaching out, but no one contacted me

    No, I would not recommend this to a friend
    • Brand response from Insignia Support
      Posted .

      Hi there! I’m sorry to hear that your Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer is not working as intended. It’s designed to automatically pair with the subwoofer on initial set up. If this is not the case, there are detailed instructions in the manual to assist you in reestablishing the Bluetooth connection.  https://files.bbystatic.com/lOwSXimkcs5YsGygDcCbew%3D%3D/Quick%2BSetup%2BGuide “Manually connecting the subwoofer and soundbar If your subwoofer does not connect automatically to your soundbar, the subwoofer pairing LED slowly blinks turquoise. To manually pair them: 1 Make sure that your soundbar is powered on and positioned next to your subwoofer. 2 Press and hold the (source selector) button on your soundbar for three seconds. The soundbar enters pairing mode and its LED blinks turquoise quickly. 3 Press and hold the PAIRING button on the subwoofer for three seconds. The subwoofer enters pairing mode and its LED blinks turquoise quickly. 4 The soundbar and subwoofer should pair automatically. The soundbar's LED lights solid based on the selected source. The subwoofer's LED lights solid turquoise”

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    INSIGNIA 2.1 Soundbar Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSIGNIA 2.1 Soundbar Review – Big Sound. Tiny Price. Zero Headaches. Yo, tired of your TV sounding like it's trapped in a shoebox? Want that BOOM without blowing your budget? Meet the Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer and DTS:Virtual X – the ultimate sound upgrade for literally anyone who just wants their shows, games, and music to actually sound GOOD. Why This Soundbar Slaps: Plug It In. Done. No engineering degree required. Just plug it in, turn it on, and BOOM — you're surrounded by sound. Even your grandma could set it up. Big BASS You Can Feel This bad boy comes with a WIRELESS subwoofer (yes, wireless = no messy cords) that adds that THUMP you’ve been missing. Whether it’s explosions, EDM drops, or jump scares — you’ll feel it in your bones. Virtual Surround, Baby It’s got DTS:Virtual X — fancy talk for “makes it sound like there are speakers all around you.” So even if you’ve only got this one bar, it feels like a full theater setup. Total cheat code for movie nights. Perfect for Gaming Your games just got LOUDER and way more epic. Footsteps? Crashes? Laser blasts? Oh yeah. You're not just playing anymore — you’re in it. What You’re Actually Getting: 2.1 Channels (Soundbar + wireless sub) Bluetooth ready (play music straight from your phone) Multiple modes (Game, Movie, News – just hit a button) Sleek black design – it actually looks cool under your TV Wall mountable – instant “I have my life together” energy All This for Under $100!? Yep. This thing’s usually around $89–99. That’s cheaper than most AirPods and will instantly make your Netflix nights, parties, and TikTok scrolling feel 100x cooler. Real Talk: “Dude, I didn’t even know soundbars could hit like this.” “My TV sounds 1000x better now. Why didn’t I do this sooner?” “Games sound sick. Subwoofer legit shook my floor.” Heads Up: It’s not gonna compete with $1000 systems. It’s not trying to. Some people had rare subwoofer connection issues, but restarting usually fixes it. Final Thoughts: You’re not an audio nerd. You just want your stuff to sound good. And this thing DELIVERS. Best for: First apartments Dorms Teen bedrooms Broke gamers Anyone with a TV from this decade Rating: 9/10 — “If your TV still sounds like it’s underwater, fix that today.” Wanna look cool and sound cool for under 100 bucks? Buy this. Right now. Thank me later.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound at a good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. Installation was as simple as possible. (It's never fun to try to plug stuff into the back of a TV.) The wireless subwoofer connected automatically. For my ears it has great sound. I can feel the thump of the sub. Made me feel like I was at the football game. You do have to change the audio setting on your TV to switch it to the new speakers. Not difficult, but be aware.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the TV to be a great value for the price and that the installation process was straightforward. It's wonderful to know that the wireless subwoofer connected automatically and that the sound quality enhances your viewing experience, making you feel like you're at the football game. We appreciate your note about changing the audio settings on the TV. Your satisfaction is very important to us. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    My comments as a 70 year-old with good hearing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 70 years old and still have good hearing but to listen to music on YouTube and watching sports on my TV I wanna have better quality sound and a subwoofer so I purchased a sound bar with a subwoofer from Best Buy. I love it. I didn’t mount mine on the wall although it came with the hardware to do that. I just put it on the TV stand. I’m happy with the quality of the sound compared to my TV; although I wasn’t unhappy with the TV sound, but I’m much more happy with the sound bar and subwoofer. I wish I had got it years ago.

    I would recommend this to a friend
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