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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 5937 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.1 Cu. Ft. High Efficiency Top Load Washer's cleaning performance, ease of use, and value for the price. Many appreciate its capacity and size, while also noting that the noise level is acceptable for most users. However, some customers have reported issues with the spin cycle and the washer's overall reliability after a period of use. A few also mentioned challenges with maintaining balance during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 714 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    You will love it! Simple to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to wait at least a month in order to write my review, so here it is. I like this washer it was on the cheap side in price and that’s exactly what I was looking for since my washer and dryer is located on the outside of my home and did not wanted to expose a nice fancy one outside. Even though the Insignia washer was affordable she has been good to me. This Insignia washer top loader replaced and LG front load which I has for a while. For a long time I wanted a top loader with an agitator. At first I was a bit concern with the movement of the agitator since it goes sorta slow not like the old school ones that go fast. Even though that was a turn off I still had some faith in this washer. The Eco Autosensing was annoying becauae id something is not well balanced it will give you an error code then you have to go and fix the clothes and let it continue washing. Very annoying if you were to leave do errands and think that the load is completely done and you come back to an error code ughh. Water levels are fine you have the option to add more water for heavy soiled clothes or heavy duty blankets. The size of this washer is pretty decent I can fit one of my really thick blankets with no problem. It doesnt shake or make horrible noises. Easy to dispense your detergent and softner. Overall the Insignia washer does a great job at washing, I got the hang of the off balance error, doesnt shake or make noises. Dispenses enough water. Very affordable and simple to use. So Yes I definitely recommend this washer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    A great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first washer I have ever purchased on my own, I live on the second floor of my apartment and Best Buy delivered it and placed it inside as well as the process being great with giving you a call when they’re about to arrive. The delivery guy, also was friendly he even suggested tubing for my dryer if the one I purchased didn’t fit properly. I have so far had it for a day and one thing I can say is that the washer is very quiet, it doesn’t make a lot of noises and it was very easy to set up, especially since I have never set one up on my own before. Another thing is the inside is very spacious and can fit a lot of clothes in it, even bigger items like sheets and comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Pleasantly surprised with washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in need of a new washer since September 2022. At that time I read alot of reviews for all the leading manufacturers for their washers. Frankly it concerned me about all the negative reviews. Didn't want to spend $800-1000 for a problematic new High Efficiency washer. So I purchased a used washer. It lasted only a couple of months, now back in the same boat. In shopping for a new machine came across this Insignia washer. Reasonably priced so I gave it a shot. Have had it 2 months and Very Happy with it's performance, ease of use, and it's not that noisy. It has a button that allows for extra water if desired. Multiple settings for type of washing cycles. Although the manual does not explain the differences in the water temperature settings, a little searching revealed the difference between Cold & Tap Cold, also Warm & Eco-warm. Nice options to have. Also the Start Button doubles as the Pause button which allows you to pause the Cycle operation so as to add softener, bleach, or additional items that you may have forgotten and once lid is closed the cycle continues in the exact same spot w/o restarting which seemed to be a complaint with other manufacturers.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Price

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with this washer. It's cheap and just works. Easy to use. Just put your clothes in, put your soap in, close the lid, hit power, pick your cycle, press play. Dings when it's done. No stupid "smart" features that cause unnecessary issues. Owned for 2 months. Best $400 i ever spent. Big enough to do blankets. Uses very little water.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a month now and it’s been working great! It’s very easy to use, can hold a lot of clothes or big blankets, very deep (I’m short and need a stepping stool to reach lol), and we love that it has an agitator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review of the Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer. We're delighted to hear that it's been working great for you over the past month and that you find it easy to use. It's wonderful to know that it can hold a lot of clothes or big blankets and that you appreciate the agitator feature. Your feedback about the depth is also noted, and we appreciate your sense of humor about needing a stepping stool! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    My thoughts after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far, not sure how it cleans like it does, seems like it uses no water. Machine runes quiet, close come out bright and clean! Very easy to use. No complaints so fat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Insignia Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washer for the price. It is very attractive and has a nice physical appearance. This is a very affordable washer and very easy to use. It is a little noisy, but not to the point where it's an annoyance. Great product for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback, Remz24! We're glad to hear that you're pleased with the affordability, appearance, and ease of use of your Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. It's great to know that the noise level isn't a significant issue for you. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new washer! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best washer I’ve owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Never had a quieter washer. Haven’t got any off balance error codes, and I’ve washed everything including comforters, and pillows. Gets your clothes super clean. Easy to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that you're loving your washer and that it's exceeding your expectations in terms of quietness, performance, and ease of use! Providing high-quality appliances that make laundry tasks easier is what we aim for, and we're delighted that our washer has been getting your clothes super clean without any issues. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. Thank you for choosing our product, and we appreciate your positive feedback! Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the Insignia 41 Cu Ft washer from a thirty-year-old Hotpoint and couldn't be happier. Easy to operate, clean and fast install by Best Buy, took the old one with them, very satisfied. Been using the washer for a month now, it was a refurbished unit and is working properly and a whole lot better than it's predecessor.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Eddie,

      Thank you very much for sharing your feedback, I am glad you are enjoying this washer this much. I hope you enjoy it for a long time, but do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia Washer as Good as Name Brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into a new apartment and needed a washer. I went to Best buy the sales man showed me the Insignia made by Best buy. It was on sale but is it as good as the name brand washers I asked? He said he bought his mother one and it has a 5 year warranty. I said you just sold a washer. I was at Home Depot and Lowes but wasn't getting any help. I'm happy it clean my cloths, easy to use and it has a slick design.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, DawnC! We're delighted to hear that you're happy with your Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. It's great to know that it meets your expectations in terms of cleaning your clothes, ease of use, and design. We're also glad that our sales team could assist you in making the right choice. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285


      If you have any other questions or need assistance, feel free to reach out. Enjoy your new washer! BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Ms Rodriguez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I love it made my life easy. They are so quiet and easy to manage

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer. We're thrilled to hear that you love the product and that it has made your life easier. It's great to know that you find it quiet and easy to manage. Your satisfaction is important to us, and we're glad to hear that the washer is meeting your needs! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Ease of use, Price

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very easy to install. Also very affordable!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Loving my new Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, runs well, holds blankets, etc., different settings, tremperatures, has a lot of options, gets the clothes really clean. Love that i can see the clothes washing. Has a pause option to unlock if something needs to be added. Make sure to order hoses, they are sold separately. Very easy to set up, i had it delivered and unboxed, i did the rest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer/Dryer set

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer/dryer set for nine months now and just love them. They are easy to use and they don't take up a lot of space for those smaller areas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use was a little skeptical because wasn’t to familiar with the brand but we love it and for a really great price I’m happy with my purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Insignia washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, load and unload. Various washing options make it convenient to use. Overall great value

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your positive feedback about the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. We're pleased to hear that you find it easy to use, and that the various washing options meet your needs. Your satisfaction is important to us, and we appreciate your insights regarding the value of this washer. If you have any further questions or need assistance, please don’t hesitate to reach out. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Couldn’t askFor a better washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use. My clothes come out super clean,the buttons are easy to read, washer is silent too. I love my new washer.!!! Got it for a great price too. Definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved it!!! I love the clear lid and how easy it is to use. Recommend this washing machine 100 percent.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jennifer,

      Thank you for your fantastic review! We're thrilled to hear that you absolutely love your Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. It's great to know that you appreciate the clear lid and find it easy to use. Your 100 percent recommendation means a lot to us!

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Insigna

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, great capacity, easy to use Easy to clean and clothes comes out clean in one wash

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re thrilled to hear that you’re enjoying the washer. It’s fantastic that the capacity meets your needs, and the ease of use is a plus. Plus, clean clothes in just one wash—what more could you ask for? If you have any other thoughts or suggestions, feel free to share them with us

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy when on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was delivered a day sooner which was perfect because it stormed the next day. The install was easy and it washes well. I like the easy functionality of it, my teens know how to use it properly. I’ve had it almost 2 mos now and no complaints. Good purchase for the price.

    I would recommend this to a friend