Customer Ratings & Reviews
- Model:
- NS-PCDPHD6
- SKU:
- 6471865
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 6' DisplayPort to HDMI Cable's solid quality, broad compatibility, and ease of use. The HDMI cable is useful for aftermarket needs and the length is suitable for many setups. However, some customers have reported the cable can heat up during use, and it is a uni-directional cord. A few customers have also noted limitations with resolution and refresh rate.
This summary was generated by AI based on customer reviews.
Bad customer service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a HDMI cable from the store in maple Grove and brought it back because it faulty and the Store supervisor Jacob refuse to accept the exchange on ground that I pay cash.
No, I would not recommend this to a friendDo not buy, overheats and causes damage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable got extremely hot on the hdmi end connected to my expensive ultrawide monitor and caused damage. The monitor now flickers an excel image on the right half. Warranty confirmed the cable was faulty
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Syd, thank you for writing a review about our Insignia HDMI Cable. We know how frustrating it is that monitor damaged when you connect this cable. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
- Pros mentioned:HdmiCons mentioned:Refresh rate, Resolution
Overheating HDMI plug, intermittent disconnects
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had nothing but issues with this cable. Used on a PC with an RTX A4000, which has nothing but displayport and my monitor only supports HDMI. Monitor is running at 1920x1080@120Hz with HDR on. Had repeated disconnects, tried to re-connect the HDMI and Displayport sides to re-establish an image on my monitor. HDMI side was so hot that if I kept my fingers on the plug I would probably burn myself. Tried everything from lowering the resolution, turning down the refresh rate and turning HDR off. Nothing worked aside from a different brand 2.1 HDMI cable + Displayport 1.4 to HDMI converter.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6' DisplayPort to HDMI Cable. We’re sorry to hear that you faced issues, especially with the frequent disconnects and the overheating of the HDMI end. It sounds frustrating, particularly when trying to achieve optimal performance with your PC and monitor setup. Your feedback is important and highlights areas where we can improve our products. We appreciate your insights and hope you find a reliable solution for your connectivity needs. If you're still in need of assistance, consider reaching out to customer support for further options or troubleshooting assistance. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-displayport-to-hdmi-cable-black/6471865.p?skuId=6471865
- Cons mentioned:Directionality
DO NOT BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cable does not work as intended and the advertisement is misleading. It is a directional cable meaning you can only display from a DisplayPort Computer to an HDMI monitor. But is it indicated in the title of the item? Nope, only in tiny lettering on the box and cable
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rick,
Thank you for taking the time to review our Insignia™ - 6' DisplayPort to HDMI Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Looks sturdy, but it isn’t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used to connected my Steam Deck Dock to my monitor which my main PC occupies the only DP port. The cable quit working after a couple months, showing a glitchy vibrating picture we’re 30% of the right side of the screen is being displayed on the left. Thought my dock was ruined but after troubleshooting with a DP to DP, the picture was fine.
No, I would not recommend this to a friend- Cons mentioned:Heat
HOT cables damages displays
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My HDMI cable got so hot that it damaged my expensive display. Now there is band at the top of the display that won't ever go away. PLEASE STAY AWAY from these cables or you could be facing damages.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re deeply concerned to hear about the damage to your display caused by the HDMI cable. This is not the experience we want for our customers, and we take such issues very seriously.
Please reach out to our customer support team immediately so we can investigate this matter further. We would like to understand what happened and work towards a resolution for you.
Your safety and satisfaction are our top priorities, and we appreciate your feedback as it helps us improve our products and services. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-displayport-to-hdmi-cable-black/6471865.p?skuId=6471865
- Cons mentioned:Heat
It works, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable works, but it gets quite hot at both ends while in use. Not sure why. Ended up buying the DP to HDMI dongle and it worked perfect and without the cable heating up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 6' DisplayPort to HDMI Cable. We appreciate your feedback and are glad to hear that the dongle provided a satisfactory solution for your needs. Your insights about the cable's performance are valuable, and we are always looking to improve our products based on customer experiences. Thank you for being part of the Insignia community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-displayport-to-hdmi-cable-black/6471865.p?skuId=6471865
- Cons mentioned:Directionality
Directional Cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Box doesn't have on it that it is a directional cable. I needed HDMI to displayport and it runs Displayport to HDMI for directional. Will swap but heads up for anyone
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
We apologize to read that you purchased the wrong item. For future purchases, I highly suggest to please read the product overview such as description and features for us to know the function of the item. Please take advantage of the R/E window with Best Buy.
Gem
Insignia Products
- Cons mentioned:Heat
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wire get hot and losses connection and have to remove and put it back in the input..but also wire runs hot ..
No, I would not recommend this to a friend Unreliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 for dual display. Both went out within one month, first one and then the other a week later. The conversion circuitry is in the cable head of the HDMI end. It got so hot you couldn’t touch it and eventually both cables failed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear RickW, we’re truly sorry for the inconvenience. We appreciate your patience and hope to regain your trust. - Carl | Insignia Products
- Cons mentioned:Heat
DONT BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product lasted a month before going out. Heated up and was hot to the touch
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about the Insignia™ 10' DisplayPort to HDMI Cable. We appreciate your insights into your experience, and it's important for us to understand how our products perform in real-world use. Your input helps us to continually enhance our offerings, ensuring that we meet the expectations of our customers. We value your feedback and thank you for bringing this to our attention. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-10-displayport-to-hdmi-cable-black/6471860.p?skuId=6471860
Not sure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure. I was told to purchase this chord but did not need it.
No, I would not recommend this to a friendDisappointing quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in May worked for a month.. garbage product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, James, for sharing your experience. We’re sorry to hear the cable didn’t perform reliably beyond the first month, and we appreciate your input as we aim to improve product consistency. Tine | Insignia Support
shxts non functioning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the shxt ain't even work, no signal no signal no signal.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, kj47, for sharing your experience with the Insignia™ 10' DisplayPort to HDMI Cable. We regret that the cable did not work as expected, and we understand how frustrating that must be. We appreciate your honest feedback and encourage you to reach out to our support team for assistance. Your input is valuable and helps us improve our products. Tine | Insignia Support
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable did not work. Monitor shut off after a few minutes. Ordered a cable off of Amazon that worked perfectly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re sorry to hear that the cable didn’t work with your monitor and caused it to shut off after a few minutes. We understand how frustrating that must be. We’re glad to hear that you found a solution with a different cable.
Thank you for bringing this to our attention. Your feedback helps us improve our products and services. If you need further assistance, please feel free to reach out. Keith | Insignia Support
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dissatisfied I had purchased this product twice in one day. Asked for help from an employee who directed me to the wrong product. I was unable to use it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry for the inconvenience and frustration you experienced with our product, especially after purchasing it twice in one day. It's unacceptable for our customers to receive incorrect guidance from our employees, leading to a wasted purchase and inability to use the product. Your experience falls short of the level of service we aim to provide, and we sincerely apologize for the inconvenience this has caused you. We appreciate your feedback and will use it to improve our employee training and customer service processes. If there's anything we can do to assist you further or if you have any questions or concerns, please don't hesitate to reach out to us. Thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-displayport-to-hdmi-cable-black/6471865.p?skuId=6471865
Horrible practice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have bought tvs, appliances, phones, but never again. 15 days to return something. Still in box, work miles away from closest bestbuy No hospitalite no bestbuy So very disappointing
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - 10' DisplayPort to HDMI Cable - Black. I understand how inconvenient this must be for you and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Cable didnt work at all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable did not work. My display continuously flickered on and off. Read multiple negative reviews about this cable but still decided to purchase it anyway. Wouldnt recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rxxbbie,
Thank you for writing a review about our Insignia™ - 10' DisplayPort to HDMI Cable - Black . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
One-directional Cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this for my HDMI as the output from my laptop to the monitor as the input. Unfortunately this does not work that way. Does not also say in the box. Will be returning this item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 6' DisplayPort to HDMI Cable - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Monitor Cabe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order online suggested I needed this cable with purchase of monitor. I did not. Required another visit to distant Best By to return.
No, I would not recommend this to a friend