Customer Ratings & Reviews
- Model:
- NS-MLA621MG2
- SKU:
- 6410917
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the convenient cable length and durable construction of the 10' Lightning to USB Charge-and-Sync Cable (2 pack). Many appreciate the value for the price. A small number of customers expressed a preference for color options beyond the available white.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Defective
1 out of 2 isn't tooooo bad...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the cords is great! The other, even with careful connecting and disconnecting is already starting to break connection when I have my phone in my hand and move it at all. FRUSTRATING! I buy the braided cord type because they are usually more sturdy and these looked great and still do, but I added pics of the one that is causing the problem, cause you can't see any damage, but obviously there is a problem....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our product. We're sorry to hear about the issue you've encountered with one of the cords. Your frustration is understandable, especially considering the expectation of durability with braided cord types. We appreciate you providing pictures to illustrate the problem, and we will certainly investigate this matter further to ensure the quality of our products meets the high standards we strive for. Please rest assured that we are committed to resolving this issue for you promptly. If you require any further assistance or have additional concerns, please don't hesitate to contact us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-lightning-to-usb-charge-and-sync-cable-2-pack-moon-gray/6410917.p?skuId=6410917
- Cons mentioned:Defective
Only 1 was working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got 2 in a pack. 1 was defected. The other works. I like the braided cord. But man didn’t expect 1 to be unusable.
No, I would not recommend this to a friend - Cons mentioned:Defective
One stopped working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One stopped working the next day of purchasing it.
No, I would not recommend this to a friend - Cons mentioned:Defective
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Package of two. One doesn’t work, has a short I guess. The other will only work in a certain position and falls out easily. Will not purchase again.
No, I would not recommend this to a friend - Cons mentioned:Defective
One cord stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the cords stopped working a few weeks after we bought it
No, I would not recommend this to a friend - Cons mentioned:Defective
Returning because it doesn’t work correctly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as opened box item. Betting it was returned for same reason I’m returning it. While plugged into our phones or iPads there is a constant beep alerting you that it’s not charging properly. Could the device be defective? Bought two different chargers that day. One is excellent the heavier corded one is the one we are returning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 10' Lightning to USB Charge-and-Sync Cable, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
- Cons mentioned:Defective
Frequent buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not very good, I am having an issue with it. There is a short in it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our lighting to USB charge and sync cable.
I am sorry to know that you are experiencing this situation with the cable,
I know for sure this can be really frustrating for you, but do not worry, we are
here for you. Please follow the link below and contact our team, they will try
their best to help you out.
In case that you have questions please contact our team in the link below.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Defective
Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one had to be returned because it wasn’t working
No, I would not recommend this to a friend - Cons mentioned:Defective
Insignia power cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One worked the other one didn’t. Kind of disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Charlie, thank you for taking the time to leave a quick review of the 10' Lightning to USB Charge-and-Sync Cable. I am sorry to read that you are having issues with your cable, please feel free to give us a call at 1-877-467-4289 so we can review the return/exchange policy together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
- Cons mentioned:Defective
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stop working after one week of use I would not buy again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jessica,
Thank you so much for providing us with your review on this cable, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
- Cons mentioned:Defective
Not good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working only a week after I got it. Idk why because I have other cables from the same company and work great
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 4' Lightning to USB Charge-and-Sync Cable - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
- Cons mentioned:Defective
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used this for less than a month before it started giving me that “accessory not supported” error and having to be held in a specific position to charge. Waste of money.
No, I would not recommend this to a friend - Cons mentioned:Defective
Bad product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap charger. Cord came out of socket. Don’t buy insignia brand. DIDNT LAST 3 MONTHS as a car charger
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JonathanRam,
Thanks for taking the time and effort to leave a review our Insignia™ - 4' Lightning to USB Charge-and-Sync Cable - Moon Gray. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Cons mentioned:Defective
Apple iPhone does pair well with this cord
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do not work well. They immediately started messing up like they aren’t supported by Apple. I returned.
No, I would not recommend this to a friend - Cons mentioned:Defective
Poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One didnt work straight out of the box, the other lasted about 3 says
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 6' Lightning to USB Charge-and-Sync Cable (2 Pack) - Moon Gray. I know that this could be an unfortunate situation that One didnt work straight out of the box, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
- Cons mentioned:Defective
Looks cool, no good.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working about 4 days after purchase. Nothing happened. No kinking. No reason for it to stop but it did. Trashed it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 10' Lightning to USB Charge-and-Sync Cable! We know how annoying is that a new product stops working. We would love to check this situation further with you! Feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Defective
Lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is already not working. Barely had it and I already need to go buy a new one. Will def get my next one somewhere else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that your cable have stopped working. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Defective
Junkie cable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only two weeks this item only charges my EarPods and not my iPhone. Very disappointed with the cable
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 10' Lightning to USB Charge-and-Sync Cable. We know how disheartening is when a product stops working properly. Please allow us to check this situation further! I look forward to your reply.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Defective
Bad phone charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible wouldn’t charge after 3 weeks had to throw it out. Best Buy wouldn’t give me credit. ( done with BB.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the unit stopped working after 3 weeks. Please keep in mind that most of our units have a 1-year warranty. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Defective
Cable issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable is not working from the day one, I would like to return the cable
No, I would not recommend this to a friend