Customers are delighted by the 8-Device Backlit Universal Remote's easy setup, backlit feature, and affordability. They appreciate how simple it is to configure and use, with many praising its user-friendly design. The backlit buttons are a hit, allowing for better visibility in low-light conditions. While some customers rave about its ability to control multiple devices, others have expressed concerns about compatibility issues with certain streaming devices and audio systems.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 234 reviews
Pros mentioned:
Backlight, Ease of use
Rated 5 out of 5 stars
Easy setup!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I usually have a problem setting this type of remote up, although this one was very easy to set up and very easy to read its instructions, and you can see the buttons in the dark with the backlight!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Insignia remote control
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, works like I need it. I was looking for a remote control that would be used for the tv and the Bose soundbar.
I would recommend this to a friend
Pros mentioned:
Compatibility
Rated 5 out of 5 stars
Happy Samsung Remote
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really works well with my Samsung TV. As a matter I prefer this remote over the lost remote
I would recommend this to a friend
Rated 4 out of 5 stars
A good remote with JP1 potential
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a pretty good universal remote. It's Best Buy's version of the URC-3680. The backlighting is good and the buttons have a nice feel, even though the text on them can be very tiny and hard to read. The eight device keys offer lots of potential, but the pre-programmed device offerings are a little odd. The cable codes are very extensive, for example, but there are no VCR codes, and while that's probably understandable, there are no codes for my fairly common Homeworx DVR either. There is the option for device learning, which works pretty well. One thing I noticed is that you can't 'learn' the forward or reverse buttons - they just won't take (I tried with several devices). It also looks like the 'learn' memory capacity might be limited. Fortunately, it's a 'JP1' remote, so you can download codes for pretty much any device (including VCRs) from the free JP1 website. You have to get an interface cable (about $10 + a little DYI) and the software is a little clunky, but once you figure it out, this remote can do pretty much everything - including forward and reverse. Summary: a pretty good remote out of the box with limited code options, but a 5 star remote with JP1 programming.
I would recommend this to a friend
Rated 4 out of 5 stars
Works pretty well for my 3 devices
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 10 mins of programming I am able to control a new Samsung 2025 TV, A Roku Ultra LT streaming box, and a Panasonic region free DVD player. My soundbar learns the TV's audio buttons itself so audio is controlled without remote programming. But a bonus - I was able to lock the audio buttons such that the controller sends them even when I'm controlling the DVD or Roku. No need to switch device on the remote to change volume or mute.
Drawbacks: The Roku remote has a special [*] button not on this remote's keyboard. I found it's equivalent thru trial and error as there is no doc or website I can find that says how the buttons are assigned. Also I first used the quick method to select my tv. It mostly worked but was missing a [Guide] function. I reprogrammed the [TV] button set using the device code method on the remote and got the missing TV function .
So I would have given 5 starts if not for these 2 drawbacks.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your detailed feedback. We are glad to hear that you were able to successfully program the remote to control multiple devices, including your Samsung TV, Roku Ultra LT streaming box, and Panasonic region-free DVD player. It's great that your soundbar can learn the TV's audio buttons automatically, and that you found a way to lock the audio buttons for convenience.
We appreciate your insights regarding the drawbacks you encountered, such as the missing [*] button and the initial programming method missing the [Guide] function. Your comments are valuable to us as we strive to improve our products and provide better documentation and support.
Keith | Insignia Support
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great for anyone that doesn't need (or want) voice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this remote as a back up for one of our Sony TVs (the XR75X90J). The original remote was temporarily lost during a move, and this Insignia seemed like a reasonable replacement, as it would also control some of the other devices in our new home.
It was easy to set up, and it's performed excellently without any real exceptions... except one: It does not support voice control (most new remotes do). This might be an added feature to some, but for me it was an oversight and I don't think I'd have bought it had I not realized this sooner.
Still, a very reliable, flexible and responsive remote. If you don't need voice control, and especially if you don't want it, this is a solid option.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Button size
Rated 5 out of 5 stars
Great remote less than $30!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After using a Logitech Harmony 650 for years (no longer made), I needed one that will take care of my TV (2007 model Vizio), XBox One S (on and off), and DirecTV Stream. Having this one that does everything right out of the box AND less than $30 is great! I haven't messed with the macro buttons yet, but everything else is straight-forward. And, if your device is not listed, the remote can learn it. One thing is, if your sight is less than perfect, the small writing on the buttons may present an issue (docked one star). Otherwise, a great and inexpensive remote!
I would recommend this to a friend
Pros mentioned:
Compatibility
Rated 4 out of 5 stars
OK replacement for Logitech
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works with my Lg TV, Onkyo surround sound & Samsung blue ray player with minimal setup headaches. Wish backlight was Motion sensing but pushing light button isn't a problem.
I would recommend this to a friend
Pros mentioned:
Compatibility, Ease of use
Rated 5 out of 5 stars
Insignia 11 device universal remote
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very well. Simple to set up and compatible with all of my devices (Roku 4K Express, Insignia Fire tv 4K edition, and Yamaha sound bar). Only thing to be aware of with Roku is your Roku won’t power off to confirm it’s set up (unsure if it’s a Roku express issue or other Rokus have the same thing happen), but it’ll be set up even without powering off. It took me a few seconds to realize it was set up. Remote works very well, only thing is you have to aim it directly at device. Very useful for simplifying a bunch of remotes. Well done Insignia.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great value for a learning remote
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not nearly as sophisticated as a Harmony or MX, but it's easy to set up and use. The Activity and Volume Lock features work just as well as those pricier ones, and the Activity function helps make up for not having dedicated Channel and Transport Lock features. Having learning capability at this price (and the even cheaper 3 and 5 device ones) really helps.
Unfortunately the App and Channel shortcut buttons can't be repurposed into learnable buttons. And the IR emitter is pretty weak especially if you're used to some that you can just point anywhere in the room or use RF.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Good multi-device remote, easy to set up
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
High quality multi-device remote that is very easy to set-up and use. I have it set to control my soundbar, TV, cable box and apple TV. It took all of 10 minutes to setup, very easy, clear to follow instructions.
Recommend it as I now have 1 remote instead of 4.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
remote
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is much easier to use when having several remotes. Much better remote than the little cheap one that came with our $3500 TV
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your review of the Insignia™ 8-Device Backlit Universal Remote. I'm glad to hear that it's making it easier to manage multiple devices and that you find it to be a significant upgrade over the original remote that came with your TV. If you have any questions or need further assistance, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Pros mentioned:
Backlight
Rated 4 out of 5 stars
TV MAGIC
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is so nice because it lights up so you can see what channels you are looking for much better.!!
I would recommend this to a friend
Cons mentioned:
Instructions, Programming
Rated 1 out of 5 stars
Not Even Remotely Useful
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fact that a significant majority of reviews for this remote were positive gave me the confidence to buy one. Unfortunately, my experience came closer to those customers who wrote negative reviews. For me, this remote was impossible to properly program. I found the direction booklet lacking in that it did not provide clear, step-by-step programming instructions. There were many trials and man errors; there was no success. Was it the devise? The system? Me? I don't know for sure. I have returned the remote, it was not even remotely useful.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thanks for sharing your feedback on the Insignia™ - 8-Device Backlit Universal Remote, archic. We understand your frustration with the programming process and the lack of clear instructions. We apologize for the inconvenience this has caused. We appreciate you bringing this to our attention. Please contact our Insignia customer support team (877-467-4289) for further assistance. - Mae | Insignia Support
Pros mentioned:
Compatibility, Ease of use
Rated 5 out of 5 stars
I Really like this remote,
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with this remote. I use this to control my Samsung TV (already pre-programmed), my ROKU (already pre-programmed), I was able to pair it with my TIVO unit, and my Blu-ray player. Programming was easy, and works well. The only drawback is if I am controlling a device like the ROKU and need to change the volume I need to select TV. Overall it works well for all of my devices and simplified my setup.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Button size
Rated 4 out of 5 stars
Nice remote
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very versatile and easy to program. Too bad it doesn't use RF as well as IR. The other quibble is there are a lot of small buttons that take getting used to.
I would recommend this to a friend
Pros mentioned:
Backlight, Ease of use
Rated 4 out of 5 stars
Remote review
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, seems pretty easy and straightforward to operate. Like the backlighted keys. Cheaper than some other all in 1 remotes.
I would recommend this to a friend
Rated 3 out of 5 stars
Not fully compatible with older models
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the remote and its overall capabilities, but it does not work completely with my older Yamaha receiver. It does everything but have the ability to turn it on. That’s the only reason for it not being a 5-star and the equivalent of the Harmony remote I had previously.
I would recommend this to a friend
Rated 4 out of 5 stars
great item, but back button issue on YouTube
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item was great with the exception that it did not go back to the previous screen in YouTube, instead went to the main YouTube screen. It could also be that our smart tv is kind of old.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi ElvanC,
Thank you for your feedback. We're glad to hear that you find the Insignia™ 8-Device Backlit Universal Remote great overall. We're sorry to hear about the issue with the back button on YouTube. It might be related to compatibility with your smart TV. If you need further assistance, please don't hesitate to reach out. We appreciate your understanding and hope you continue to enjoy the remote's other features. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Insignia 8-universal remote
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased insignia universal remote for the TV in the clubhouse. The original remote volume button was not working. It took me a few tries to get it to work but now it is great to be able to adjust the volume.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your review of the Insignia™ 8-Device Backlit Universal Remote! We're pleased to hear that it works great for adjusting the volume on your clubhouse TV. Your feedback is greatly appreciated and helps us continue to offer quality products. Ivy | Insignia Support