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Customer Ratings & Reviews

Your price for this item is $106.99
The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 49 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, battery life, ANC, fit, and design of the Elite 5 True Wireless Hybrid Active Noise Cancelling In-ear Headphones. They appreciate the clear and balanced sound, comfortable fit, long battery life, effective noise cancellation, secure fit, and stylish design. Customers also find the Hear-Through feature useful for staying aware of their surroundings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1 of 1 review
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Hear through
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good audio. Noise canceling is okay

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Even audio Battery life Wireless charging Con: Middling noise canceling Hear Through is hissy and unnatural These earbuds are small and comfortable to wear. The buds go a little bit deeper in the ears but don't cause any discomfort. It fits snuggly in ear, and actually takes a bit of effort to take them out. They have standard two buttons layout, with the right controlling the media and the left for noise canceling. It comes with three rubber tip sizes. They have good audio, but the noise canceling is lacking. Audio Quality Overall audio sounds good and neutral. The high, mids, and low sounded even, and doesn’t really emphasize any one over the other. There’s not much bass to them, but it sounded good enough to be able to hear different instruments clearly and vocals are clear. Within the app, the EQ can be adjusted, but the differences are minimal. Noise Canceling ANC is just okay. Even with the customized noise canceling, it’s about the same as wearing earplugs in terms of noise reduction and it reduces some low hums. Engine sounds get reduced by about 50-75%, while voices get muffled. It’s okay for low noise environments like a small workplace or walking in a neighborhood. Through the app, the noise canceling level can be tailored and balanced between your ears, which can help improve the noise canceling. Hear Through mode has a good amount of hiss to it and sounded like there’s a bit of digital processing or distortion to it. Battery Life Battery life is pretty good. On each charge, it can last about 6 hours with noise canceling on and the case can add up to another 20+ hours. The charging case can be charged with a USB-C or wirelessly.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello BeingHonest - Thank you for your 4-star rating! We appreciate your positive comments about the Jabra Elite 5's sound quality and battery life. The information regarding the Hearthrough and ANC will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions. We are always willing to assist. Thanks again! Jabra