Memorial Day SaleEnds 5/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $106.99
The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 49 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, battery life, ANC, fit, and design of the Elite 5 True Wireless Hybrid Active Noise Cancelling In-ear Headphones. They appreciate the clear and balanced sound, comfortable fit, long battery life, effective noise cancellation, secure fit, and stylish design. Customers also find the Hear-Through feature useful for staying aware of their surroundings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1 of 1 review
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Transparency mode
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great for the Money!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds provide great sound quality and a comfortable and secure fit at a very decent price. In terms of comfort, these are extremely comfortable with a small earbud that sits nicely inside the ear with no pressure at all, at least in my ears. I’ve been able to listen with these for hours on end with no ear fatigue. I’m a huge fan of how these fit. They also include multiple sizes of eartips to customize the fit to your liking. I’ve always liked the sound quality from Jabra earbuds and these don’t disappoint providing very decent sound quality for the money with a balanced, crisp, and very clean sound profile. They have a customizable EQ where you can manually adjust the sound profile to your liking. They also have presets to enhance voices, bass, as well as treble. I tend to like their “Energize” preset which elevates both bass and treble while lowering the mid range. These earbuds also can get quite loud and they still sound quite good at higher volumes. Some earbuds can have distortion at higher volumes but these stay clean throughout where the low end doesn’t sound muddled. Great for all of us who like to listen at higher volumes. Noise cancellation is decent - seems to do a good job in most environments eliminating voices, white noise, as well as traffic. It doesn’t do well with louder sounds though. The “Hearthrough” transparency mode…while it works, it also sounds a bit fake and synthetic. They allow you to adjust the level of transparency which I very much appreciate but don’t find it to sound natural. Each earbud has a button on the outside where you can play, pause, skip tracks, and answer/decline calls. The amount of pressure is just right on the buttons where with each press, it doesn’t feel like you’re pushing the earbud further into your ear but not too soft where you experience accidental presses. The placement is also ideal where you can find the button easily. When it comes to using these for sports, these were secure enough for me for running and the gym but they can shift with more jarring activities. They also don’t have the highest water resistance rating so that’s something to be aware of if you’re a heavy sweater. They’re “active” series of earbuds may be a better option if you do a lot of sports. There’s no shortage of earbuds to choose from these days but these earbuds strike a nice balance in terms of features, quality, and price.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Gwtbike - Thank you for your 4-star rating! We appreciate your comments about the Jabra Elite 5's great sound, comfort, hearthrough, and noise cancellation. This information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions. We are always willing to assist. Thanks again! Jabra