Customer Ratings & Reviews
- Model:
- HBASTUDIORBLK4
- SKU:
- 6344796
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Studio Wireless On-Ear Headphones highly for their exceptional sound quality, comfort, and affordable price. Many users are impressed with the long battery life and wireless connectivity, making them ideal for workouts and daily use. However, some users have expressed concerns about the size being suitable for adults and minor issues with the charging port, power button, and volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Charging port
Good wireless headphones for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and set up, good sound also can change devices quickly. be cautious of charging port on the head set, it can come loose if not careful.
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Charging port
good but not Best buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheap, well fitting, and sturdy. only issue is the charging port is micro usb instead of a type c.
I would recommend this to a friend - Cons mentioned:Charging port
Great head set. Don't push the micro-usb too far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't push the micro-usb connector too far in to headset for charging. This break the internal circuit board components easily. The micro-usb connector will not go all the way in for charging. I have no idea why this company made this charging port this way. I end up with replacing the headset as my son broke it by doing this.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Charging port
Charging port stopped working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I was happy with these headphones, sound is fairly decent. After about a week and a half or so, the charging port stopped working. I cannot recharge my headphones and I’m frustrated I missed the return window. I should’ve bought the protection plan because now I’m stuck with a pair of unchargable wireless headphones :(
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Charging port
Broken
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 weeks of use for virtual learning, the charge port on the headphones got pushed into the housing and cannot be charged. Prior to that the charge status light stopped working. The sound and the connectivity worked well though. I’ve returned this
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Jeremy, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio
- Cons mentioned:Charging port
Over the ear headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging port broke in six months. No extended warranty so i just tossed them in the trash. They were in expensive so you get what you pay for.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .oh no! JLab has a 2 year warranty on all products! Reach out to us directly next time and we can replace your headphones! -JLab audio
- Cons mentioned:Charging port
JLab Wireless headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $30 headphones - they lasted one year. Then the charging port fell out of the headphone.
No, I would not recommend this to a friend - Cons mentioned:Charging port
Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought it about a year ago but the charging port broke and don’t understand how!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
- Cons mentioned:Charging port
Disappointing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For starters, you can hear the sound come out of the headphones (without it being on the loudest volume), so I didn't like the thought of disturbing people. Secondly, they didn't always easily pair with my Bluetooth device, & third, the charge port on the headphones themselves fell inside the headphones, so I could no longer charge the headphones. Best Buy gave me a refund since I paid for an extended warranty, plus, they couldn't repair it anyway! And I purchased them about three months prior.
I would recommend this to a friend - Cons mentioned:Charging port
Broke at the charging port on day ONE! Single use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my 10 year old to use for homeschool due to coronavirus. He went to charge them up on the first day of use and the power outlet pushed in and broke off the inlet inside the ear piece. Not repairable. I phoned customer support and they said the build quality on these is not as good as say SONY. I feel bad for planet earth that resources have been used to make these and they broke on day 1. I would much prefer to pay a little extra for something that won't end up in landfill so so soon. I will now buy an exactly the same priced item with a wire by SONY and hope that it lasts much much longer.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey abbie,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of quickly under warranty.
Kind Regards
#TeamJLab Customer Support
- Cons mentioned:Charging port
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, first pair hit by basketball my fault. Second, charging port broke shortly after buying. Third and current, wont hold charge. I bought warranty so im gonna replace them. Spend money and buy better brands. They seem like a good deal compared to simular headphones but the quality and realiability is garbage.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you so much for providing your feedback. We love hearing our customer stories and we will most definitely pass your experience on to our product team for further review.
- Cons mentioned:Charging port
Not too good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two pairs of these for kids. Broke very easy. Part where you charge gets pushed in. Happened on two pair
No, I would not recommend this to a friend - Cons mentioned:Charging port
Head phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They port to charge broke. Wasn’t able to return to BB. It was under 1 year warrenty I got a voucher to replace it. Havent decide what I want.
No, I would not recommend this to a friend - Cons mentioned:Charging port
Broken Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality! The charging port broke only having them one week!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
- Cons mentioned:Charging port
Awful Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after one week. Charger port defected
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Cons mentioned:Charging port
Poorly made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the item since the charging port was broken when I received it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey donnw,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio